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Entry Level Xfinity Customer Service Jobs in Silver Spring, MD

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Comcast

Xfinity Retail Service Associate

Jessup, MD

$18.56/hr

Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...

Comcast

Xfinity Retail Service Associate

Largo, MD

$20.08/hr

Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...

Comcast

Xfinity Retail Sales Consultant

Reston, VA · On-site

$26.69/hr

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Baltimore, MD

$24.69/hr

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Moodreact

Customer Service Representative

Washington, DC

$18 - $24.75/hr

Introduction Join a customer-focused team where delivering excellent service and building positive ... Basic computer skills including data entry and email communication. * Entry-level applicants ...

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Entry Level Xfinity Customer Service information

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$17

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How much do entry level xfinity customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level xfinity customer service in Silver Spring, MD is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

What are the most commonly searched types of Xfinity Customer Service jobs in Silver Spring, MD? The most popular types of Xfinity Customer Service jobs in Silver Spring, MD are:
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What job categories do people searching Entry Level Xfinity Customer Service jobs in Silver Spring, MD look for? The top searched job categories for Entry Level Xfinity Customer Service jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Xfinity Customer Service jobs? Cities near Silver Spring, MD with the most Entry Level Xfinity Customer Service job openings:
Entry Level Xfinity Customer Service jobs near you

Customer Service Representative - Entry Level

GIG USA

Springfield, VA • On-site

$700 - $1K/wk

Full-time

Posted 5 days ago

Job description

We are actively hiring motivated and customer-focused individuals for Entry-Level Customer Service Representative positions. Our growing company partners with nationally recognized and global brands to deliver exceptional customer support, customer experience management, and client service solutions.
This is an excellent opportunity for candidates looking to start or grow a career in customer service, customer support, communications, client relations, or business operations. No previous experience is required - paid training and ongoing mentorship are provided.
We are seeking dependable, professional, and energetic individuals who thrive in fast-paced environments and enjoy helping customers through positive and solution-oriented communication.
Position Overview
As an Entry-Level Customer Service Representative, you will assist customers with inquiries, provide product and service support, resolve concerns, and ensure a seamless customer experience across multiple communication channels. You will play an important role in maintaining customer satisfaction, supporting brand standards, and contributing to overall service excellence.
This role provides hands-on experience in customer relations, problem-solving, communication, and business operations, with opportunities for advancement into leadership and management positions.
Key Responsibilities
  • Provide professional and high-quality customer service support
  • Respond to customer inquiries via phone, email, and chat platforms
  • Assist customers with product information, troubleshooting, and service-related questions
  • Resolve customer concerns efficiently using a positive, customer-focused approach
  • Maintain accurate customer records and update internal databases
  • Collaborate with internal departments to ensure timely issue resolution
  • Escalate complex customer concerns when necessary and follow through to completion
  • Stay informed on company products, services, and promotions
  • Support customer satisfaction initiatives and service improvement efforts
Qualifications
  • No experience required - entry-level applicants are encouraged to apply
  • Customer service or call center experience is a plus but not required
  • Strong verbal and written communication skills
  • Excellent problem-solving and interpersonal abilities
  • Ability to multitask in a fast-paced work environment
  • Professional, reliable, and detail-oriented mindset
  • Basic computer, typing, and data entry skills
  • High school diploma or equivalent required
  • Must be legally authorized to work in the United States
What We Offer
  • Paid training and comprehensive onboarding
  • Competitive base pay plus performance-based bonuses and incentives
  • Weekly pay opportunities
  • Career growth and advancement potential
  • Supportive and team-oriented company culture
  • Full-time opportunities with flexible scheduling options
  • Hands-on experience working with top brands and customer service systems
  • Ongoing professional development and mentorship
Ideal Candidate Backgrounds
This opportunity is ideal for individuals interested in careers in:
  • Customer Service
  • Customer Support
  • Client Relations
  • Communications
  • Business Development
  • Sales and Marketing Support

We welcome candidates from a variety of backgrounds, including retail, hospitality, food service, call centers, administrative support, warehouse operations, and recent graduates seeking long-term career growth.
Apply today to begin your career with a growing company that values teamwork, professional development, customer satisfaction, and employee success.

Apply