... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Customer Service - Entry Level
Sterling Heights, MI · On-site
$50K - $70K/yr
An insurance customer service representative is many things to many people but with our agency we see an them as an educator and go getter that helps people make informed decisions that can protect ...
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Customer Service - Entry Level
Sterling Heights, MI · On-site
$50K - $70K/yr
An insurance customer service representative is many things to many people but with our agency we see an them as an educator and go getter that helps people make informed decisions that can protect ...
Xfinity Retail Sales Consultant
Muskegon, MI · On-site
$15/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Muskegon, MI · On-site
$15/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Kentwood, MI · On-site
$15/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Kentwood, MI · On-site
$15/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bloomfield Hills, MI · On-site
$16.40/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bloomfield Hills, MI · On-site
$16.40/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Sterling Heights, MI · On-site
$16.40/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Sterling Heights, MI · On-site
$16.40/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Lansing, MI · On-site
$15/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Lansing, MI · On-site
$15/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Troy, MI · On-site
$16.40/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Troy, MI · On-site
$16.40/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bloomfield Hills, MI · On-site
$24.09/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bloomfield Hills, MI · On-site
$24.09/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Ann Arbor, MI · On-site
$24.09/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Ann Arbor, MI · On-site
$24.09/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Field Sales Professional (Plymouth)
Plymouth, MI · On-site
$46K/mo
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Xfinity Field Sales Professional (Plymouth)
Plymouth, MI · On-site
$46K/mo
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Xfinity Field Sales Professional (Plymouth)
Plymouth, MI · On-site
$86K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Xfinity Field Sales Professional (Plymouth)
Plymouth, MI · On-site
$86K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Xfinity Retail Service Associate (Taylor, MI)
Taylor, MI · On-site
$16.40/hr
Mobile Focused Customer Service Mobile Activations & Customer Education * Provide a white-glove ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Xfinity Retail Service Associate (Taylor, MI)
Taylor, MI · On-site
$16.40/hr
Mobile Focused Customer Service Mobile Activations & Customer Education * Provide a white-glove ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Entry Level Administrative Customer Service Associate
Traverse City, MI · On-site
$19 - $25/hr
We are seeking a Entry Level Administrative Customer Service Associate to join our team! We are looking for someone who has a passion for customer service and an excellent phone presence, who will ...
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Entry Level Administrative Customer Service Associate
Traverse City, MI · On-site
$19 - $25/hr
We are seeking a Entry Level Administrative Customer Service Associate to join our team! We are looking for someone who has a passion for customer service and an excellent phone presence, who will ...
We are seeking a Entry Level Administrative Customer Service Associateto join our team! We are looking for someone who has a passion for customer service and an excellent phone presence, who will ...
Quick apply
We are seeking a Entry Level Administrative Customer Service Associateto join our team! We are looking for someone who has a passion for customer service and an excellent phone presence, who will ...
Xfinity Retail Sales Consultant (Ann Arbor, MI)
Ann Arbor, MI · On-site
$24.09/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant (Ann Arbor, MI)
Ann Arbor, MI · On-site
$24.09/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Entry Level Xfinity Customer Service information
What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?
| Aspect | Entry Level Xfinity Customer Service | Xfinity Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent | High school diploma; some roles may prefer additional certifications |
| Work Environment | Call centers, retail stores, remote | Call centers, remote, in-store support |
| Employer & Industry Usage | Major telecom provider, Xfinity | Major telecom provider, Xfinity |
| Job Focus | Handling basic customer inquiries, troubleshooting, account management | Resolving complex issues, technical support, upselling |
Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.
Is customer service an entry level job?
Customer service roles, including entry level positions like Xfinity Customer Service, are typically designed for individuals with little to no prior experience. These jobs often provide training on company systems and communication skills, making them accessible to recent graduates or those new to the workforce.
What are the most commonly searched types of Xfinity Customer Service jobs in Michigan? The most popular types of Xfinity Customer Service jobs in Michigan are:
What are popular job titles related to Entry Level Xfinity Customer Service jobs in Michigan? For Entry Level Xfinity Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level Xfinity Customer Service jobs in Michigan look for? The top searched job categories for Entry Level Xfinity Customer Service jobs in Michigan are:
- Wfm Customer Service Representative
- Associate Kaiser Permanente Customer Service Representative
- Online Customer Service Rep
- Full Time Chanel Customer Service
- Entry Level Non Customer Service
- Telephone Customer Service
- Hourly Qvc Customer Service
- Customer Service Representative Remoto
- Senior Remote Customer Service Rep
- Weekend Toyota Customer Service Representative
What cities in Michigan are hiring for Entry Level Xfinity Customer Service jobs? Cities in Michigan with the most Entry Level Xfinity Customer Service job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 28 days ago
Job description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization
Job Summary
Bring your energy, curiosity, and passion-we'll give you the tools to build a rewarding retail career with Comcast Xfinity.At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.
Job Description
What you will be doing:
Engaging customers with enthusiasm,demonstratingand explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers'everyday lifestyles.
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want,we'vegot it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world whatyou'remade of!
Join Comcast and be a Part of Something Big.
What you will need to have
High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to movearoundthe store constantly.
Perksand benefits
Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.
We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy servicesin Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000(Full Timeemployees), Paid Time Off, and a 401K Savings Plan - with up to 6% dollar-to-dollar matching.
...and much more
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff,be enthusiastic learners, users and advocates of our game-changing technology,productsand services, especially our digital tools and experiences.
Win as a teammakebig thingshappen by working together and being open tonew ideas.
Be an active part of the Net PromoterSystem,a way of working that brings more employee and customer feedback into the company by joining huddles, making callbacksand helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Dowhat'sright for each other, our customers,investors,and our communities.
Disclaimer
This information has been designed toindicatethe general nature and level of work performed by employees in this role. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Skills
Compensation
Base Pay: $15.00Total Target Compensation (Base Pay plus Targeted Commission): $22.69Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
High School Diploma / GED (Required)Certifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.