Mobile Focused Customer Service Mobile Activations & Customer Education * Provide a white-glove ... weekends, and holidays as necessary (open availability) * Regular, consistent, and punctual ...
Mobile Focused Customer Service Mobile Activations & Customer Education * Provide a white-glove ... weekends, and holidays as necessary (open availability) * Regular, consistent, and punctual ...
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... weekends, and holidays as necessary (open availability required) * Regular, consistent, and ...
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... weekends, and holidays as necessary (open availability required) * Regular, consistent, and ...
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... weekends, and holidays as necessary (open availability required) * Regular, consistent, and ...
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... weekends, and holidays as necessary (open availability required) * Regular, consistent, and ...
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Xfinity Retail Sales Consultant
Lansing, MI · On-site
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Xfinity Retail Sales Consultant
Lansing, MI · On-site
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Xfinity Retail Sales Consultant
Flint, MI · On-site
$15.63/hr
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... weekends, and holidays as necessary (open availability required) * Regular, consistent, and ...
Xfinity Retail Sales Consultant
Flint, MI · On-site
$15.63/hr
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... weekends, and holidays as necessary (open availability required) * Regular, consistent, and ...
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Xfinity Field Sales Professional (Plymouth)
Plymouth, MI · On-site
$86K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other ...
Xfinity Field Sales Professional (Plymouth)
Plymouth, MI · On-site
$86K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other ...
Xfinity Retail Sales Consultant
Muskegon, MI · On-site
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Xfinity Retail Sales Consultant
Muskegon, MI · On-site
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Mobile Focused Customer Service Mobile Activations & Customer Education * Provide a white-glove ... weekends, and holidays as necessary (open availability) * Regular, consistent, and punctual ...
Mobile Focused Customer Service Mobile Activations & Customer Education * Provide a white-glove ... weekends, and holidays as necessary (open availability) * Regular, consistent, and punctual ...
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Xfinity Retail Service Associate
Grandville, MI · On-site
$15/hr
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Xfinity Retail Service Associate
Grandville, MI · On-site
$15/hr
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.
Weekend Xfinity Customer Service information
What is the difference between Weekend Xfinity Customer Service vs Weekend Cable Customer Support?
| Aspect | Weekend Xfinity Customer Service | Weekend Cable Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; technical knowledge often preferred |
| Work Environment | Call centers, remote or on-site, interacting with customers | Call centers, on-site or remote, troubleshooting cable issues |
| Industry Usage | Primarily in telecommunications and cable services | In cable and satellite TV providers |
| Common Search Intent | Customer service roles during weekends at Xfinity | Weekend cable support roles at other providers |
Weekend Xfinity Customer Service and Weekend Cable Customer Support roles share similar credentials and work environments, focusing on assisting customers with cable services. The main difference lies in the employer and specific service focus, with Xfinity being a major provider in telecommunications. Both roles are ideal for those seeking weekend customer support positions in the cable industry.
Can you work from home for Xfinity?
For the Weekend Xfinity Customer Service role, remote work options are typically limited, and most positions require working onsite at designated locations. However, some customer service roles may offer remote or hybrid arrangements depending on company policies and job requirements. It is best to check the specific job listing or contact Xfinity directly for current remote work opportunities.
How much do Xfinity employees get paid?
Xfinity customer service representatives typically earn an hourly wage ranging from $12 to $20, depending on experience and location. The role often includes benefits such as training, flexible schedules, and opportunities for advancement within the company.
Is it hard to get hired at Xfinity?
Getting hired for a Weekend Xfinity Customer Service position typically requires a high school diploma or equivalent, good communication skills, and the ability to work flexible hours. The application process involves submitting an online application, completing assessments, and participating in interviews, with some roles having competitive selection processes. Prior customer service experience can be beneficial but is not always mandatory.
Does Xfinity customer service work on weekends?
Weekend Xfinity customer service representatives typically work during weekends to assist customers with technical support, billing, and service issues. Availability may vary based on the specific schedule and location, but many support centers operate on weekends to provide extended assistance.
What are the most commonly searched types of Xfinity Customer Service jobs in Michigan? The most popular types of Xfinity Customer Service jobs in Michigan are:
What are popular job titles related to Weekend Xfinity Customer Service jobs in Michigan? For Weekend Xfinity Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Weekend Xfinity Customer Service jobs in Michigan look for? The top searched job categories for Weekend Xfinity Customer Service jobs in Michigan are:
- Seasonal Marketplace Customer Service Representative
- Online Telesales
- From Home Without Papers
- Remote Wire Cable Manufacturing
- Evening Kaiser Permanente Customer Service Representative
- Hourly Edd Customer Service
- Internship Remote Bilingual Spanish Editor
- Manager Digital Nomad Customer Service
- Seasonal Remote Fitness Sales
- Day Shift Brewery Sales Representative
What cities in Michigan are hiring for Weekend Xfinity Customer Service jobs? Cities in Michigan with the most Weekend Xfinity Customer Service job openings:
Job description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The full-time Retail Service Associate is a customer service position that supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.
Job Description
Primary Responsibilities: Mobile Focused Customer Service
Mobile Activations & Customer Education
- Provide a white-glove experience activating new devices or BYOD to the network.
- Guide customers through tablet setup and connectivity options.
- Support activation and pairing of wearable devices for seamless use.
- Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.
- Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.
- Demonstrate basic features and capabilities of devices to increase customerconfidence.
Mobile Escalations
- Troubleshoot and resolve complex device or service issues.
- Assistcustomers in securing accounts, replacing lost or stolen devices, and navigating access recovery.
- Use advanced tools to manage escalations.
Mobile Support
- Assistcustomers with transferring contacts, emails, and media.
- Provide password resets withappropriate credentialverification.
- Activate and configure SIM oreSIMfor device connectivity.
- Perform in-depth diagnostics toidentifyand resolve issues.
- Process returns or exchanges in compliance with company policies.
- Assistwith warranty claims and replacement processes.
- Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.
- On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, andidentifyingopportunities to upsell accessories or add-ons.
Secondary Responsibilities:
Customer Check-In
- Provide hands-on demonstrations of devices and features to enhance value.
Operations
- Support store resets for proper merchandising and operational readiness.
- Maintain visual standards and product placement foroptimalcustomer experience.
- Inspect back-of-house to ensure clean, secure, and properly placed inventory.
Express Transactions
- Facilitate quick device swaps for customers.
- Process equipment returns efficiently while ensuring compliance.
What you will need to have:
- High School Diploma or equivalent
- Adjusting to a full time, flexible, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary (open availability)
- Regular, consistent, and punctual attendance
- Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly
Expectations for All Employees
- Understand and follow the Comcast Operating Principles.
- Own the customer experience and promote digital options at every touchpoint.
- Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.
- Win as a team through collaboration and openness tonew ideas.
- Participate in the Net Promoter System: huddles, callbacks, and feedback loops.
- Drive results and operational excellence.
- Foster and support a culture of inclusion.
- Do what’s right for customers, teammates, communities, andinvestors.
Disclaimer
This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer-Focused; Workplace Organization; Teamwork; Self Motivation; Resilience; Communication; Professional Integrity
Salary:
Base Pay: $16.40
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
0-2 Years