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Entry Level Xfinity Customer Service Jobs in Rochester Hills, MI

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The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Be Seen First

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

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Entry Level Xfinity Customer Service information

See Rochester Hills, MI salary details

$9

$15

$22

How much do entry level xfinity customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level xfinity customer service in Rochester Hills, MI is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.69 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

What are popular job titles related to Entry Level Xfinity Customer Service jobs in Rochester Hills, MI? For Entry Level Xfinity Customer Service jobs in Rochester Hills, MI, the most frequently searched job titles are:
What job categories do people searching Entry Level Xfinity Customer Service jobs in Rochester Hills, MI look for? The top searched job categories for Entry Level Xfinity Customer Service jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Entry Level Xfinity Customer Service jobs? Cities near Rochester Hills, MI with the most Entry Level Xfinity Customer Service job openings:
Infographic showing various Entry Level Xfinity Customer Service job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,959 per year, or $15.8 per hour.

Entry Level Customer Support Representative

Customer Service

Livonia, MI โ€ข On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Duties:

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents
  • Loan verification
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

Qualifications:

  • High school diploma or equivalent
  • No Mortgage experience necessary
  • Comfortable with technology (experience using dual monitors)
  • Process oriented
  • Comfortable talking with clients over the phone
  • Ability to multitask and adapt to change
  • Positive attitude and willingness to learn
  • Strong attention to detail
  • Experience in a professional or office setting

We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.