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Entry Level Xfinity Customer Service Jobs in Rochester Hills, MI

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Entry Level Xfinity Customer Service information

See Rochester Hills, MI salary details

$9

$15

$22

How much do entry level xfinity customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level xfinity customer service in Rochester Hills, MI is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.69 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

Is customer service an entry level job?

Entry level customer service positions, such as those for Xfinity, are typically designed for individuals with little to no prior experience. These roles often provide training on company systems and customer interaction skills, making them accessible to recent graduates or those new to the workforce.

What are popular job titles related to Entry Level Xfinity Customer Service jobs in Rochester Hills, MI?

For Entry Level Xfinity Customer Service jobs in Rochester Hills, MI, the most frequently searched job titles are:

What job categories do people searching Entry Level Xfinity Customer Service jobs in Rochester Hills, MI look for?

The top searched job categories for Entry Level Xfinity Customer Service jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Entry Level Xfinity Customer Service jobs?

Cities near Rochester Hills, MI with the most Entry Level Xfinity Customer Service job openings:

Infographic showing various Entry Level Xfinity Customer Service job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,959 per year, or $15.8 per hour.

Entry Level Customer Service/Benefits Specialist

Zuzick Organization of Globe Life

Warren, MI • On-site

$16 - $21/hr

Full-time

Posted 26 days ago


Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

173rd of 315 rated insurance


Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

-Grow your skills, income, and career through ongoing coaching

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.


What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US