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Entry Level Wayfair Customer Service Jobs (NOW HIRING)

Wayfair

Spanish Bilingual Service Consultant

Bryan, TX · On-site

$14.25 - $18/hr

Wayfair, an online destination for all things home * Joss & Main, where beautiful furniture and ... Service customers seeking assistance with post-order issues such as returns, replacements, refunds ...

Wayfair

Seasonal Retail Sales Associate

Amlin, OH · On-site

$17 - $18/hr

Follow all company policies and Wayfair standards Criteria: * Customer service experience preferred, but open to entry-level * Passion for great customer service and a drive to exceed sales targets

Wayfair

Retail Receiving Associate

Oakhurst, NJ · On-site

$18.25/hr

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Wayfair

Retail Receiving Lead

San Marcos, TX · On-site

$21 - $22.50/hr

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory). * Safely ...

Wayfair

Full Time Sales Specialist- AllModern

Dedham, MA · On-site

$24.50 - $26/hr

Wayfair is hiring for our AllModern retail store! I f you are looking for rapid growth, constant ... Support associates to help drive exceptional customer service and maintain a strong visible ...

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How much do entry level wayfair customer service jobs pay per year?

As of Aug 12, 2026, the average yearly pay for entry level wayfair customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
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Entry Level Wayfair Customer Service jobs near you
Infographic showing various Entry Level Wayfair Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Spanish Bilingual Service Consultant

Wayfair

Bryan, TX • On-site

$14.25 - $18/hr

Full-time

Re-posted 6 days ago

Wayfair rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

36th of 62 rated furniture retailers

Job description

Company Description

About Wayfair

Wayfair Inc. offers an extensive selection of home furnishings and decor across all styles and price points. The Wayfair family of brands includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source making modern design more accessible
  • DwellStudio, a design house with a decidedly modern vibe
  • Birch Lane, a collection of classic furnishings and timeless home decor

Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.

Job Description

Key Job Duties:  

  • Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process.
  • Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate.
  • Project a professional company image through phone and email interactions.
  • Recognize, document, and alert supervisors of trends in customer calls.
  • Uphold high customer service standards.
  • Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates.
Qualifications

Requirements:  

  • Bachelor's Degree preferred and/or equivalent customer service experience
  • Must speak fluent Spanish
  • Excellent communication and relationship building skills.
  • Passion for helping customers.
  • Desire to make Customer Service a career.
  • Service experience, preferably in a call center.
  • A successful track record working in a high volume environment.
  • Strong desire to be part of a team achieving personal and company financial goals.
  • Able to solve problems by thinking analytically and creatively.
  • Familiar with the latest e-commerce trends.
  • Regular and reliable attendance is an essential function of this position.
Additional Information

All your information will be kept confidential according to EEO guidelines.

What Wayfair employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Wayfair

Sourced by ZipRecruiter

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

2002

Social media

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