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Entry Level Wayfair Customer Service Jobs (NOW HIRING)

Wayfair

Spanish Bilingual Service Consultant

Bryan, TX · On-site

$14.25 - $18/hr

Wayfair, an online destination for all things home * Joss & Main, where beautiful furniture and ... Service customers seeking assistance with post-order issues such as returns, replacements, refunds ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Wayfair

Retail Receiving Lead

Amlin, OH · On-site

$21 - $24/hr

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory). * Safely ...

Wayfair

Retail Receiving Associate

Amlin, OH · On-site

$17 - $19/hr

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Wayfair

Transportation Specialist

Burlington, NJ · On-site

$22.50 - $24.50/hr

Support Customer Service and other partner teams to maintain high customer satisfaction ... Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Pop-A-Shot

Customer Service Rep

Peoria, IL · On-site

$15.75 - $21.25/hr

Description 2022 Customer Service Representative & Goals The Customer Service Representative will ... Selling channels (Fanatics, Wayfair, etc), shipping claims, merchandising, etc. ? Monitor off-site ...

1st Phorm

Entry Level Customer Service

Fenton, MO · On-site

$16/hr

FULL TIME ENTRY LEVEL CUSTOMER SERVICE Starting Pay: $16 per hour 1st Phorm is a rapidly growing fitness and lifestyle company. We offer a fast-paced, competitive work environment that provides an ...

Vego Garden

Customer Service Representative

Tomball, TX · On-site

$17/hr

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... We are seeking a highly adaptable and team-centric Customer Service Representative who can provide ...

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Entry Level Wayfair Customer Service information

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How much do entry level wayfair customer service jobs pay per year?

As of Jul 2, 2026, the average yearly pay for entry level wayfair customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
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Entry Level Wayfair Customer Service jobs near you
Infographic showing various Entry Level Wayfair Customer Service job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Spanish Bilingual Service Consultant

Spanish Bilingual Service Consultant

Wayfair

Bryan, TX • On-site

$14.25 - $18/hr

Full-time

Posted 25 days ago

Wayfair rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

29th of 58 rated furniture retailers

Job description

Company Description

About Wayfair

Wayfair Inc. offers an extensive selection of home furnishings and decor across all styles and price points. The Wayfair family of brands includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source making modern design more accessible
  • DwellStudio, a design house with a decidedly modern vibe
  • Birch Lane, a collection of classic furnishings and timeless home decor

Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.

Job Description

Key Job Duties:  

  • Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process.
  • Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate.
  • Project a professional company image through phone and email interactions.
  • Recognize, document, and alert supervisors of trends in customer calls.
  • Uphold high customer service standards.
  • Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates.
Qualifications

Requirements:  

  • Bachelor's Degree preferred and/or equivalent customer service experience
  • Must speak fluent Spanish
  • Excellent communication and relationship building skills.
  • Passion for helping customers.
  • Desire to make Customer Service a career.
  • Service experience, preferably in a call center.
  • A successful track record working in a high volume environment.
  • Strong desire to be part of a team achieving personal and company financial goals.
  • Able to solve problems by thinking analytically and creatively.
  • Familiar with the latest e-commerce trends.
  • Regular and reliable attendance is an essential function of this position.
Additional Information

All your information will be kept confidential according to EEO guidelines.

What Wayfair employees say

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Benefits

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Wayfair logo

About Wayfair

Sourced by ZipRecruiter

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

2002

Social media

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