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Evening Wayfair Customer Service Jobs (NOW HIRING)

Wayfair, an online destination for all things home * Joss & Main, where beautiful furniture and ... Service customers seeking assistance with post-order issues such as returns, replacements, refunds ...

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

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Evening Wayfair Customer Service information

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$24.5K

$58K

$101K

How much do evening wayfair customer service jobs pay per year?

As of Aug 29, 2026, the average yearly pay for evening wayfair customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Wayfair Customer Service vs Evening Amazon Customer Service?

AspectEvening Wayfair Customer ServiceEvening Amazon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or call center; retail furniture industryRemote or call center; e-commerce and retail industry
Employer & Industry UsageWayfair; online furniture and home goodsAmazon; online retail and marketplace
Common Search & ComparisonCustomer service roles in furniture retailCustomer service roles in e-commerce

Both roles involve assisting customers with orders, returns, and inquiries, often requiring similar skills and credentials. The main difference lies in the industry focus: Wayfair Customer Service centers on furniture and home goods, while Amazon Customer Service covers a broader range of products across various categories. Your choice depends on your industry preference and career goals within e-commerce or retail customer support.

What cities are hiring for Evening Wayfair Customer Service jobs?

Cities with the most Evening Wayfair Customer Service job openings:

What are the most commonly searched types of Wayfair Customer Service jobs?

The most popular types of Wayfair Customer Service jobs are:

What states have the most Evening Wayfair Customer Service jobs?

States with the most job openings for Evening Wayfair Customer Service jobs include:

Spanish Bilingual Service Consultant

Bryan, TX


Wayfair
Retail • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

35th of 63 rated furniture retailers

Paid breaks

Respectful managers

Uninterrupted breaks


$14.25 - $18/hr

Full-time

Re-posted 24 days ago


Job description

Company Description

About Wayfair

Wayfair Inc. offers an extensive selection of home furnishings and decor across all styles and price points. The Wayfair family of brands includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source making modern design more accessible
  • DwellStudio, a design house with a decidedly modern vibe
  • Birch Lane, a collection of classic furnishings and timeless home decor

Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.

Job Description

Key Job Duties:  

  • Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process.
  • Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate.
  • Project a professional company image through phone and email interactions.
  • Recognize, document, and alert supervisors of trends in customer calls.
  • Uphold high customer service standards.
  • Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates.
Qualifications

Requirements:  

  • Bachelor's Degree preferred and/or equivalent customer service experience
  • Must speak fluent Spanish
  • Excellent communication and relationship building skills.
  • Passion for helping customers.
  • Desire to make Customer Service a career.
  • Service experience, preferably in a call center.
  • A successful track record working in a high volume environment.
  • Strong desire to be part of a team achieving personal and company financial goals.
  • Able to solve problems by thinking analytically and creatively.
  • Familiar with the latest e-commerce trends.
  • Regular and reliable attendance is an essential function of this position.
Additional Information

All your information will be kept confidential according to EEO guidelines.


Wayfair logo

About Wayfair

Sourced by ZipRecruiter

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

2002

Social media


What Wayfair employees say

Pay

Benefits

Hours and flexibility

Workplace

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