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Evening Wayfair Customer Service Jobs (NOW HIRING)

Pop-A-Shot

Customer Service Rep

Peoria, IL

$15.75 - $21.25/hr

Description 2022 Customer Service Representative & Goals The Customer Service Representative will ... Selling channels (Fanatics, Wayfair, etc), shipping claims, merchandising, etc. ? Monitor off-site ...

Vego Garden

Customer Service Representative

Tomball, TX · On-site

$17/hr

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... We are seeking a highly adaptable and team-centric Customer Service Representative who can provide ...

Blue Wave Products.

CUSTOMER SERVICE REPRESENTATIVE

Batavia, IL · On-site

$16.25 - $22.25/hr

... Wayfair, Home Depot, Lowe's, Overstock, and many others. The Company supports over 2,500 SKUs ... As a Blue Wave Customer Service Representative, you will be responsible for aiding vendors/dealers ...

Vego Garden

Customer Service Representative

Tomball, TX · On-site

$17/hr

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... We are seeking a highly adaptable and team-centric Customer Service Representative who can provide ...

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All JobsEvening Wayfair Customer Service Jobs

Evening Wayfair Customer Service information

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$24.5K

$58K

$101K

How much do evening wayfair customer service jobs pay per year?

As of Jun 14, 2026, the average yearly pay for evening wayfair customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is working for Wayfair worth it?

Working as an Evening Wayfair Customer Service representative involves handling customer inquiries, resolving issues, and providing support primarily through phone or chat. The role typically requires strong communication skills, patience, and the ability to work evening shifts, with pay rates varying by location and experience. Employee reviews often cite flexible schedules but also note the repetitive nature of the work and performance expectations.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

How much does Wayfair pay?

For the Evening Wayfair Customer Service position, pay typically ranges from $12 to $16 per hour, depending on experience and location. The role often involves evening shifts and requires strong communication skills, with some positions offering additional incentives or bonuses.

What is the difference between Evening Wayfair Customer Service vs Evening Amazon Customer Service?

AspectEvening Wayfair Customer ServiceEvening Amazon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or call center; retail furniture industryRemote or call center; e-commerce and retail industry
Employer & Industry UsageWayfair; online furniture and home goodsAmazon; online retail and marketplace
Common Search & ComparisonCustomer service roles in furniture retailCustomer service roles in e-commerce

Both roles involve assisting customers with orders, returns, and inquiries, often requiring similar skills and credentials. The main difference lies in the industry focus: Wayfair Customer Service centers on furniture and home goods, while Amazon Customer Service covers a broader range of products across various categories. Your choice depends on your industry preference and career goals within e-commerce or retail customer support.

Does Wayfair offer remote positions?

For the Evening Wayfair Customer Service role, Wayfair offers remote positions that allow employees to work from home, often with flexible schedules. Candidates typically need a reliable internet connection and a quiet workspace to perform customer service duties effectively.
What cities are hiring for Evening Wayfair Customer Service jobs? Cities with the most Evening Wayfair Customer Service job openings:
What are the most commonly searched types of Wayfair Customer Service jobs? The most popular types of Wayfair Customer Service jobs are:
What states have the most Evening Wayfair Customer Service jobs? States with the most job openings for Evening Wayfair Customer Service jobs include:
Evening Wayfair Customer Service jobs near you
Customer Service Rep

Customer Service Rep

Pop-A-Shot

Peoria, IL

$15.75 - $21.25/hr

Other

Posted 12 days ago

Job description

Description

2022 Customer Service Representative Job Description & Goals

Job Description:

The Customer Service Representative will interact with the company's customers by addressing

inquiries and resolving issues.

The customer service representative should have the ability to maintain a positive and

professional attitude when handling customer inquiries or concerns.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

? Interacts with customers via email, online chat, telephone, or in person to provide support

and information on products or services.

? Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.

? Ensures that appropriate actions are taken to resolve customers problems and concerns.

? Utilities ERP system to monitor Backorders and Orders not Fulfilled.

? Manages other aspects of Operations: Selling channels (Fanatics, Wayfair, etc), shipping claims, merchandising, etc.

? Monitor off-site distribution channels (Amazon, Red Stag, etc) to ensure orders are flowing correctly and in a timely manner.

? Communicate and coordinate with the warehouse team to provide them with necessary information to help resolve any issues that may arise during the fulfillment process.

? Other duties as assigned

Requirements

Skills and Qualifications

? High school diploma or general education degree (GED), required. 

? Related experience in customer service roles preferred. 

? Excellent verbal and written communication skills including active listening.

? Creative thinking to solve issues and problems for customers that are not always readily apparent

? Works well in a team environment

? Service-oriented and able to resolve customer grievances.

? Proficient in Microsoft Office, Google Docs, and CRM software system. 

Working conditions

? This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and file cabinets. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Physical requirements

? Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

? The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Goals:

? Close 20-25% of incoming tickets per day.

? Complete a binder of detailed responsibilities within 2 months of review date.

? Create a one-page sheet of basic daily responsibilities to enable others to support your position in case of an unplanned absence. Have this completed 1 month from review date.

? Maintain the Orders not Fulfilled Report daily to include only Custom orders that are more than 7 days old. 

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