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Full Time Wayfair Customer Service Jobs (NOW HIRING)

Wayfair, an online destination for all things home * Joss & Main, where beautiful furniture and ... Service customers seeking assistance with post-order issues such as returns, replacements, refunds ...

Warehouse Supervisor

Lancaster, TX · On-site

$66K - $78K/yr

Lancaster, TX | Job Type: Full Time | Shift: Multiple Shifts available | Annual Pay: $67,000 - 76 ... M/T/TH/F 7AM-5:30PM We are Wayfair; we deliver a best-in-class customer experience in the furniture ...

Labor Planning Manager

Cranbury, NJ · On-site

$105K - $128K/yr

Cranbury, NJ | Job Type: Full Time | Shift: Day | Annual Base Pay: $105,500 - $116,750 The above ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...

Inventory Control Associate

Aberdeen, MD · On-site

$20.50 - $25/hr

Inventory Control / Quality Assurance | Job Type: Full-time | Pay: $23.50 - $25.00 | Schedule ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...

Warehouse Associate General Labor

Cranbury, NJ · On-site

$20.50 - $24.50/hr

Cranbury, NJ | Job Type: Full-time | Pay: $20.50-$22.50 | Shifts: Multiple Shifts Available About ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...

... Full-time | Pay: $23.50 - $25.00 About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers receive ...

Romeoville, IL | Job Type: Full-time | Pay: $25.00 - $26.50 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... This is a full-time, on-site position based out of Tomball, TX. * Work Arrangement: Hybrid schedule ...

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... This is a full-time, on-site position based out of Tomball, TX. * Work Arrangement: Hybrid schedule ...

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... This is a full-time, on-site position based out of Tomball, TX. * Work Arrangement: Hybrid schedule ...

Customer Service Full Time

CO · On-site

$16 - $21.25/hr

Hours : Full time, 30 to 40 hours a week. Schedule : Open Availability to cross train and work Customer Service and Food Service - Days and times may vary; including weekends, evenings, and some ...

Customer Service Full Time

Victor, ID · On-site

$16.50 - $21.75/hr

Hours : Full time, 30 to 40 hours a week. Schedule : Open availability - Days and times may vary ... Main St., Victor, ID 83455 Customer Service Specialist Our Customer Service Specialist position is ...

Customer Service Full Time

Jerome, ID · On-site

$15.75 - $21/hr

Hours : Full time, 30 to 40 hours a week. Schedule : Open availability - Days and times may vary ... Main St., Jerome, ID 83338 Customer Service Specialist Our Customer Service Specialist position is ...

Customer Service Full Time

Evergreen, CO · On-site

$16.75 - $22.25/hr

Hours : Full time, 30 to 40 hours a week. Schedule : Saturday-Wednesday - Open Availability - Days ... Provide scent-sational customer service by creating a welcoming environment, assisting customers ...

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Showing results 1-20

Full Time Wayfair Customer Service information

See salary details

$24.5K

$58K

$101K

How much do full time wayfair customer service jobs pay per year?

As of Jul 22, 2026, the average yearly pay for full time wayfair customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Wayfair Customer Service vs Part Time Wayfair Customer Service?

AspectFull Time Wayfair Customer ServicePart Time Wayfair Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; may require less experience
Work EnvironmentRemote or call center settingRemote or call center setting
Employer UsageCommonly employed by Wayfair for full-time rolesOften used for flexible or supplemental roles

Full Time Wayfair Customer Service roles involve standard full-time hours, offering benefits and stability, while Part Time roles provide flexibility with fewer hours. Both roles require similar credentials and work in comparable environments, but differ mainly in hours and benefits.

What cities are hiring for Full Time Wayfair Customer Service jobs? Cities with the most Full Time Wayfair Customer Service job openings:
What are the most commonly searched types of Wayfair Customer Service jobs? The most popular types of Wayfair Customer Service jobs are:
What states have the most Full Time Wayfair Customer Service jobs? States with the most job openings for Full Time Wayfair Customer Service jobs include:
Spanish Bilingual Service Consultant

Spanish Bilingual Service Consultant

Wayfair

Bryan, TX

$14.25 - $18/hr

Full-time

Re-posted 15 days ago


Job description

Company Description

About Wayfair

Wayfair Inc. offers an extensive selection of home furnishings and decor across all styles and price points. The Wayfair family of brands includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source making modern design more accessible
  • DwellStudio, a design house with a decidedly modern vibe
  • Birch Lane, a collection of classic furnishings and timeless home decor

Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.

Job Description

Key Job Duties:  

  • Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process.
  • Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate.
  • Project a professional company image through phone and email interactions.
  • Recognize, document, and alert supervisors of trends in customer calls.
  • Uphold high customer service standards.
  • Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates.
Qualifications

Requirements:  

  • Bachelor's Degree preferred and/or equivalent customer service experience
  • Must speak fluent Spanish
  • Excellent communication and relationship building skills.
  • Passion for helping customers.
  • Desire to make Customer Service a career.
  • Service experience, preferably in a call center.
  • A successful track record working in a high volume environment.
  • Strong desire to be part of a team achieving personal and company financial goals.
  • Able to solve problems by thinking analytically and creatively.
  • Familiar with the latest e-commerce trends.
  • Regular and reliable attendance is an essential function of this position.
Additional Information

All your information will be kept confidential according to EEO guidelines.


Wayfair logo

About Wayfair

Sourced by ZipRecruiter

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

2002

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