Romeoville, IL · On-site
$81K - $89K/yr
... Type: Full Time | Shift: Days | Annual Salary: $81,225 - 89,538 At this time, Wayfair will not ... We value and rely on the collective voices of our employees, customers, community, and suppliers to ...
Romeoville, IL · On-site
$81K - $89K/yr
... Type: Full Time | Shift: Days | Annual Salary: $81,225 - 89,538 At this time, Wayfair will not ... We value and rely on the collective voices of our employees, customers, community, and suppliers to ...
Arlington, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Arlington, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Arlington, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Arlington, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Duncanville, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Duncanville, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Asbury Park, NJ · On-site
$22.25 - $23.75/hr
As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer ... Deliver on sales and service KPIs, productivity standards, and drive profitability goals across all ...
Asbury Park, NJ · On-site
$22.25 - $23.75/hr
As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer ... Deliver on sales and service KPIs, productivity standards, and drive profitability goals across all ...
Port Wentworth, GA · On-site
$24.25 - $26.25/hr
Warehouse Associate - Equipment Operator (Cherry Picker) Port Wentworth, GA • Full-time ... Join Wayfair's warehouse team operating order picker/cherry picker equipment to move customer ...
Port Wentworth, GA · On-site
$24.25 - $26.25/hr
Warehouse Associate - Equipment Operator (Cherry Picker) Port Wentworth, GA • Full-time ... Join Wayfair's warehouse team operating order picker/cherry picker equipment to move customer ...
Lake Elsinore, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Lake Elsinore, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Moreno Valley, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Moreno Valley, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Cranbury, NJ · On-site
$21.25 - $23.25/hr
Cranbury, NJ | Job Type: Full-time | Pay: $21.25 - $23.25 hrly | Shifts: Multiple Shifts Available ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Cranbury, NJ · On-site
$21.25 - $23.25/hr
Cranbury, NJ | Job Type: Full-time | Pay: $21.25 - $23.25 hrly | Shifts: Multiple Shifts Available ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Sun City, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Sun City, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Lake Elsinore, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Lake Elsinore, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Perris, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Perris, CA · On-site
$20.50 - $21.25/hr
... Full-time | Pay: [Insert Pay Range] About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Hutchins, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Hutchins, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Duncanville, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Duncanville, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Dallas, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Ennis, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Ennis, TX · On-site
$19.25 - $22.75/hr
Lancaster, Tx | Job Type: Full-time | Pay: $21.25 - $22.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
| Aspect | Full Time Wayfair Customer Service | Part Time Wayfair Customer Service |
|---|---|---|
| Work Hours | Typically 35-40 hours per week | Less than 30 hours per week |
| Credentials | High school diploma or equivalent; customer service experience | Similar credentials; may require less experience |
| Work Environment | Remote or call center setting | Remote or call center setting |
| Employer Usage | Commonly employed by Wayfair for full-time roles | Often used for flexible or supplemental roles |
Full Time Wayfair Customer Service roles involve standard full-time hours, offering benefits and stability, while Part Time roles provide flexibility with fewer hours. Both roles require similar credentials and work in comparable environments, but differ mainly in hours and benefits.
Cities with the most Full Time Wayfair Customer Service job openings:
The most popular types of Wayfair Customer Service jobs are:
States with the most job openings for Full Time Wayfair Customer Service jobs include:
6.6
Based on 98 frontline employees who took The Breakroom Quiz
32nd of 63 rated furniture retailers
Location: Romeoville, IL | Job Type: Full Time | Shift: Days | Annual Salary: $81,225 - 89,538
At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN
As a member of the Wayfair Industrial Engineering team, you will identify, design, and execute high-impact projects that scale our ability to deliver the perfect order. You will own the optimization of building layouts, design advanced Material Handling Equipment (MHE) systems, and partner closely with cross-functional operations teams. From running ROI analyses and drafting RFPs to managing vendor procurement, your work will directly drive the next generation of Wayfair's supply chain technology - including hardware, software, & supporting technology.
What You’ll Do:
Design & Layout Optimization: Create and update detailed 2D/3D facility layouts using AutoCAD to integrate conveyors, shelving, robotics, and workstations seamlessly.
Vendor & Project Management: Manage vendor relationships through the design, proposal, and RFP processes, ensuring project timelines and deliverables are strictly met.
Financial & Data Analytics: Perform rigorous ROI analyses (Capital vs. Labor savings) to justify engineering solutions and support data-driven procurement.
Change Management: Guide site leadership through process and equipment validation, including creating technical documentation, tracking performance metrics, and delivering training.
System Implementation: Lead the deployment of automated material handling systems (e.g., sortation, robotics, conveyors) to maximize warehouse capacity and throughput.
Cross-Functional Collaboration: Serve as the engineering liaison between local site leadership and remote business partners through clear, structured communication.
Required Travel: Up to 20-30%
What You’ll Need:
Education: Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or a related technical field.
Experience: 2+ years of hands-on experience in MHE design, application engineering, or supply chain implementation.
Technical Skills: Proficiency in AutoCAD, familiarity using 3D modeling tools (e.g., Demo3D, SketchUp), and SQL to drive analytical problem-solving
Domain Expertise: Strong understanding of distribution center operations, racking design, and automated conveyor/sortation/robotics systems.
Core Competencies: Detail-oriented mindset with excellent time-management skills and the ability to balance multiple overlapping projects.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
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Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.
Retail
10,000+ Employees
Boston, MA, US
2002
