Aberdeen, MD · On-site
$20.50 - $25/hr
Inventory Control / Quality Assurance | Job Type: Full-time | Pay: $23.50 - $25.00 | Schedule ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Aberdeen, MD · On-site
$20.50 - $25/hr
Inventory Control / Quality Assurance | Job Type: Full-time | Pay: $23.50 - $25.00 | Schedule ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$18 - $19.50/hr
... Full-time | Pay: $20.50 - $22.00 About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers receive ...
$18 - $19.50/hr
... Full-time | Pay: $20.50 - $22.00 About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers receive ...
Romeoville, IL · On-site
$21 - $22.50/hr
Romeoville, IL | Job Type: Full-time | Pay: $21.00 - $24.50 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Romeoville, IL · On-site
$21 - $22.50/hr
Romeoville, IL | Job Type: Full-time | Pay: $21.00 - $24.50 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$21.25 - $22.75/hr
Seasonal, Full-time | Pay: $23.75/hour-$25.75/hour About the Role Role: Your Impact As a Warehouse ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$21.25 - $22.75/hr
Seasonal, Full-time | Pay: $23.75/hour-$25.75/hour About the Role Role: Your Impact As a Warehouse ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Port Wentworth, GA · On-site
$22.25 - $25.25/hr
Port Wentworth, GA | Job Type: Full-time | Pay: $22.25 - $23.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Port Wentworth, GA · On-site
$22.25 - $25.25/hr
Port Wentworth, GA | Job Type: Full-time | Pay: $22.25 - $23.75 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$20.50 - $22/hr
... Full-time | Pay: $23.50 - $25.00 About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers receive ...
$20.50 - $22/hr
... Full-time | Pay: $23.50 - $25.00 About the Role: Your Impact As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers receive ...
Perris, CA · On-site
$22.50 - $26.50/hr
Seasonal Full-time | Pay: Insert Pay Range ex. $22.50-$24.50 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Perris, CA · On-site
$22.50 - $26.50/hr
Seasonal Full-time | Pay: Insert Pay Range ex. $22.50-$24.50 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$20.50 - $22/hr
McDonough, GA | Job Type: Full-time | Pay: $20.50 - $22.00 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$20.50 - $22/hr
McDonough, GA | Job Type: Full-time | Pay: $20.50 - $22.00 About the Role: Your Impact As a ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Cranbury, NJ · On-site
$21.50 - $25.50/hr
Cranbury, NJ | Job Type: Full-Time | Pay: $21.50 - $23.50| Shifts : Multiple Shifts Available About ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Cranbury, NJ · On-site
$21.50 - $25.50/hr
Cranbury, NJ | Job Type: Full-Time | Pay: $21.50 - $23.50| Shifts : Multiple Shifts Available About ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Cranbury, NJ · On-site
$21.50 - $25.50/hr
Cranbury, NJ | Job Type: Full-Time | Pay: $21.50 - $23.50| Shifts : Multiple Shifts Available About ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Cranbury, NJ · On-site
$21.50 - $25.50/hr
Cranbury, NJ | Job Type: Full-Time | Pay: $21.50 - $23.50| Shifts : Multiple Shifts Available About ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Port Wentworth, GA · On-site
$20.25 - $21.75/hr
Inventory Control / Quality Assurance | Job Type: Full-time | Pay: $22.25-23.75 About the Role ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Port Wentworth, GA · On-site
$20.25 - $21.75/hr
Inventory Control / Quality Assurance | Job Type: Full-time | Pay: $22.25-23.75 About the Role ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$20 - $23/hr
Become an expert on Perigold products and services to help guide guests thru their questions and ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$20 - $23/hr
Become an expert on Perigold products and services to help guide guests thru their questions and ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
$58K - $71K/yr
Join Wayfair to help lead, innovate, and shape the in-store experience as we redefine retail ... Lead a First-in-Class Customer Experience: Deliver authentic, knowledgeable, and friendly service ...
$58K - $71K/yr
Join Wayfair to help lead, innovate, and shape the in-store experience as we redefine retail ... Lead a First-in-Class Customer Experience: Deliver authentic, knowledgeable, and friendly service ...
West Palm Beach, FL · On-site
$20 - $22/hr
Guest Host (Full Time) Location: West Palm Beach Perigold, the destination for luxury home, is ... Excellent customer service skills - including written and verbal communication * Knowledge of ...
West Palm Beach, FL · On-site
$20 - $22/hr
Guest Host (Full Time) Location: West Palm Beach Perigold, the destination for luxury home, is ... Excellent customer service skills - including written and verbal communication * Knowledge of ...
West Palm Beach, FL · On-site
$24 - $27/hr
Sales Product Specialist (Full-Time) Location: West Palm Beach, Florida Brief Overview of Position ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
West Palm Beach, FL · On-site
$24 - $27/hr
Sales Product Specialist (Full-Time) Location: West Palm Beach, Florida Brief Overview of Position ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...
Fairfield, NJ · On-site
$16.25 - $22.25/hr
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service ... Location: in office (Fairfield, NJ) * Full time
Fairfield, NJ · On-site
$16.25 - $22.25/hr
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service ... Location: in office (Fairfield, NJ) * Full time
Fairfield, NJ · On-site
$16.25 - $22.25/hr
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service ... Location: in office (Fairfield, NJ) * Full time
Fairfield, NJ · On-site
$16.25 - $22.25/hr
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service ... Location: in office (Fairfield, NJ) * Full time
Batavia, IL · On-site
$16.25 - $22.25/hr
... Wayfair, Home Depot, Lowe's, Overstock, and many others. The Company supports over 2,500 SKUs ... As a Blue Wave Customer Service Representative, you will be responsible for aiding vendors/dealers ...
Quick apply
Batavia, IL · On-site
$16.25 - $22.25/hr
... Wayfair, Home Depot, Lowe's, Overstock, and many others. The Company supports over 2,500 SKUs ... As a Blue Wave Customer Service Representative, you will be responsible for aiding vendors/dealers ...
As a Customer Service Representative with a focus on Video Repair, you will use your communication ... Full Time
As a Customer Service Representative with a focus on Video Repair, you will use your communication ... Full Time
WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST * Leading a team of representatives using ... Full Time
WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST * Leading a team of representatives using ... Full Time
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
| Aspect | Full Time Wayfair Customer Service | Part Time Wayfair Customer Service |
|---|---|---|
| Work Hours | Typically 35-40 hours per week | Less than 30 hours per week |
| Credentials | High school diploma or equivalent; customer service experience | Similar credentials; may require less experience |
| Work Environment | Remote or call center setting | Remote or call center setting |
| Employer Usage | Commonly employed by Wayfair for full-time roles | Often used for flexible or supplemental roles |
Full Time Wayfair Customer Service roles involve standard full-time hours, offering benefits and stability, while Part Time roles provide flexibility with fewer hours. Both roles require similar credentials and work in comparable environments, but differ mainly in hours and benefits.
$20.50 - $25/hr
Full-time
This job post has expired today. Applications are no longer accepted.
6.3
Based on 94 frontline employees who took The Breakroom Quiz
32nd of 58 rated furniture retailers
IC Warehouse Associate
Location: Aberdeen, MD | Department: Inventory Control / Quality Assurance | Job Type: Full-time | Pay: $23.50 - $25.00 | Schedule: Night Shift
About the Role: Your Impact
As an IC Warehouse Associate, you are the guardian of inventory integrity and product quality within our fulfillment network. You play a crucial role in ensuring the accuracy of all stock and the quality of merchandise, which directly impacts customer satisfaction and reduces loss. This position requires meticulous attention to detail, advanced system work, and physical capability, all while operating in a fast-paced environment and adhering to strict safety protocols.
What You’ll Do (Core Responsibilities)
Your primary focus will be on inventory accuracy and quality control, which may require cross-training in other departments (Receiving, Shipping, Returns) to resolve discrepancies:
Inventory Control & Accuracy:
Perform comprehensive Cycle Counts (daily, weekly, monthly, quarterly) of warehouse locations to ensure systematic stock accuracy.
Investigate and resolve inventory discrepancies, including managing damaged, misplaced, or missing products from the moment the exception is detected until its resolution.
Monitor and troubleshoot reports related to unavailable inventory, defects, and adjustments to proactively identify and address stock issues.
Quality Assurance & Audits:
Perform quality inspections of inbound units and existing warehouse stock, assessing the condition of items and processing damaged or non-conforming items for disposition.
Complete putaway audits, relabel products as needed, and ensure proper documentation of quality issues (e.g., OS&D - Overage/Shortage/Damage).
Technology & Data:
Utilize Warehouse Management Software (WMS), handheld devices (e.g., Nexus), and systems like Excel/Google Sheets to sort data, track inventory, and process resolutions.
Material Handling Equipment (MHE) Operation:
Safely operate various MHE, including Order Pickers (Cherry Pickers) and Reach Trucks, to access and move stock for cycle counting, quality checks, and inventory resolution, often at high elevations.
Safety & Teamwork:
Adhere strictly to all safety procedures and guidelines and maintain a clean, organized work area (5S) to ensure safety and efficiency.
Collaborate with team members across departments to meet daily targets and support teams during peak volumes.
What You’ll Need
Physical Stamina:
The ability to stand, walk, bend, lift, and work a full shift (8+ hours) in a dynamic, non-climate-controlled warehouse environment.
Lifting Capability:
The ability to frequently lift and move merchandise up to 75 lbs. unassisted. Must be able to team lift up to 150 lbs..
Experience & Skills:
At least 1 year of experience with cycle counts is required.
Basic to intermediate computer skills, including proficiency with Outlook and Excel or Google Sheets.
PIV Certification (Cherry Picker/Reach Truck/Electric Pallet Jack) or willingness to be trained is often required.
Language & Reasoning: Ability to read and comprehend simple instructions, safety rules, and procedure manuals in English. Strong attention to detail and problem-solving skills are essential.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
Sourced by ZipRecruiter
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.
Retail
10,000+ Employees
Boston, MA, US
2002
