Austin, TX · On-site
$80K/yr
... true entry-level technical sales position with an industry leading firm? Keep reading! - Do you ... Engineering background is helpful but your technical interest is more important Additional ...
Austin, TX · On-site
$80K/yr
... true entry-level technical sales position with an industry leading firm? Keep reading! - Do you ... Engineering background is helpful but your technical interest is more important Additional ...
Austin, TX · Hybrid
$57K - $90K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Engineering, and other cross-functional teams to deliver seamless customer experiences.
Austin, TX · Hybrid
$57K - $90K/yr
WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Engineering, and other cross-functional teams to deliver seamless customer experiences.
$184K - $277K/yr
Medical
Dental
Retirement
Advanced Degree (MS) in Computer Science, Engineering, Data Science, or a related technical field ... Experience supporting data science or analytics workflows, including pipeline failures, data ...
$184K - $277K/yr
Medical
Dental
Retirement
Advanced Degree (MS) in Computer Science, Engineering, Data Science, or a related technical field ... Experience supporting data science or analytics workflows, including pipeline failures, data ...
Austin, TX · On-site
$40 - $50/hr
Medical
Dental
Vision
Life
Retirement
Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second ... Provide second-level technical support for custom and third-party applications across web, API, and ...
Austin, TX · On-site
$40 - $50/hr
Medical
Dental
Vision
Life
Retirement
Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second ... Provide second-level technical support for custom and third-party applications across web, API, and ...
$184K - $277K/yr
Medical
Dental
Retirement
Advanced Degree (MS) in Computer Science, Engineering, Data Science, or a related technical field ... Experience supporting data science or analytics workflows, including pipeline failures, data ...
$184K - $277K/yr
Medical
Dental
Retirement
Advanced Degree (MS) in Computer Science, Engineering, Data Science, or a related technical field ... Experience supporting data science or analytics workflows, including pipeline failures, data ...
Austin, TX · Remote
$40 - $50/hr
Medical
Dental
Vision
Life
Retirement
Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second ... Provide second-level technical support for custom and third-party applications across web, API, and ...
Quick apply
Austin, TX · Remote
$40 - $50/hr
Medical
Dental
Vision
Life
Retirement
Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second ... Provide second-level technical support for custom and third-party applications across web, API, and ...
Medical
Dental
Vision
Retirement
PTO
Create technical documentation to serve as a knowledge base for handling recurring support and data engineering needs * Ensure customer inquiries are responded to within established timeframes and ...
Medical
Dental
Vision
Retirement
PTO
Create technical documentation to serve as a knowledge base for handling recurring support and data engineering needs * Ensure customer inquiries are responded to within established timeframes and ...
Austin, TX · On-site
Medical
Dental
Vision
Retirement
PTO
Create technical documentation to serve as a knowledge base for handling recurring support and data engineering needs * Ensure customer inquiries are responded to within established timeframes and ...
Austin, TX · On-site
Medical
Dental
Vision
Retirement
PTO
Create technical documentation to serve as a knowledge base for handling recurring support and data engineering needs * Ensure customer inquiries are responded to within established timeframes and ...
Medical
Dental
Vision
Life
Retirement
PTO
The Technical Support Analyst II is responsible for delivering advanced technical support services ... Coordinate with engineers, developers, vendors, and other internal teams to resolve complex ...
Medical
Dental
Vision
Life
Retirement
PTO
The Technical Support Analyst II is responsible for delivering advanced technical support services ... Coordinate with engineers, developers, vendors, and other internal teams to resolve complex ...
Austin, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Technical Support Analyst II is responsible for delivering advanced technical support services ... Coordinate with engineers, developers, vendors, and other internal teams to resolve complex ...
Austin, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Technical Support Analyst II is responsible for delivering advanced technical support services ... Coordinate with engineers, developers, vendors, and other internal teams to resolve complex ...
Austin, TX · On-site +1
$50K - $70K/yr
As a Support Engineer, you will contribute to AutoRABIT products adoption andsuccess. You will ... Drive technical issues to resolution: from the qualification of customer concerns to conducting an ...
Austin, TX · On-site +1
$50K - $70K/yr
As a Support Engineer, you will contribute to AutoRABIT products adoption andsuccess. You will ... Drive technical issues to resolution: from the qualification of customer concerns to conducting an ...
Austin, TX · On-site
Lead technical investigation and coordinate cross-team response during Sev1/Sev2 production ... Work closely with Support, Architecture, and Engineering teams to drive system improvements and ...
Austin, TX · On-site
Lead technical investigation and coordinate cross-team response during Sev1/Sev2 production ... Work closely with Support, Architecture, and Engineering teams to drive system improvements and ...
Austin, TX · Remote
About the Role: AutoRABIT is looking for a Customer Support Engineer to support AutoRABIT ... Drive technical issues to resolution: from the qualification of customer concerns to conducting an ...
Quick apply
Austin, TX · Remote
About the Role: AutoRABIT is looking for a Customer Support Engineer to support AutoRABIT ... Drive technical issues to resolution: from the qualification of customer concerns to conducting an ...
We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches ... Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical ...
We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches ... Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical ...
We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches ... Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical ...
We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches ... Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical ...
Austin, TX · On-site
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Austin, TX · On-site
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Austin, TX · On-site
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Austin, TX · On-site
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Austin, TX · On-site
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Austin, TX · On-site
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Austin, TX · On-site
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Austin, TX · On-site
$33.75 - $57.36/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
$37.2K - $44.6K
4% of jobs
$44.6K - $51.9K
12% of jobs
$57.5K is the 25th percentile. Wages below this are outliers.
$51.9K - $59.3K
12% of jobs
$59.3K - $66.7K
13% of jobs
The median wage is $72.4K / yr.
$66.7K - $74.1K
12% of jobs
$74.1K - $81.5K
9% of jobs
$81.5K - $88.9K
8% of jobs
$94.2K is the 75th percentile. Wages above this are outliers.
$88.9K - $96.3K
9% of jobs
$96.3K - $103.7K
9% of jobs
$103.7K - $111.1K
4% of jobs
$111.1K - $118.4K
10% of jobs
$37.2K
$78.3K
$118.4K
To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.
An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.
A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.
The most popular types of Technical Support Engineer jobs in Austin, TX are:
For Entry Level Technical Support Engineer jobs in Austin, TX, the most frequently searched job titles are:
The top searched job categories for Entry Level Technical Support Engineer jobs in Austin, TX are:
Cities near Austin, TX with the most Entry Level Technical Support Engineer job openings:
$80K/yr
Full-time
Re-posted 10 days ago
Are you a recent grad with a solid technical aptitude looking for a true entry-level technical sales position with an industry leading firm? Keep reading!
-Do you listen intently to others and then use that information later to buy the perfect gift?
-Is it your nature to smile and make eye contact regardless of the situation?
-When you ask a stranger to dance and they turn you down are you the person who saunters to finds a new dance partner and a good time? (.)(.)
-With the right topic and in an alternate universe, do you imagine yourself captivating a TED Talk audience?
-When you think of selling people on a product, does that make you light up with joy?
-Are you a believer that "aggressive" isn't a negative trait and to prove it are a fan of the characters from Glengarry Glenross, Jerry Maguire and The Social Network? (`)
-Speaking of which, do you understand that "show me the money" is not the memorable line from Jerry Maguire but "what can I do for you?" is!
Looking to hire quickly so please call Christy at 949-484-7541, email [email protected] right away.
The Firm:
1. Comprehensive (paid!) training
2. Mentorship
3. A well respected, innovative organization
4. Structured environment/processes to set you up for success
5. Generous compensation (on average $80k in 1st year (base salary + commissions)
You Must:
1. Have a Bachelors Degree
2. Be Proactive
3. Excited about going the extra mile for clients & colleagues
4. Be able to travel up to 60% of the time (local & overnight)
5. Engineering background is helpful but your technical interest is more important
Looking to hire quickly so please call Christy at 949-484-754, or email [email protected] right away! (mention TSS please)
Locations Open for this Position:
Austin, TX
Chicago, IL
Dallas, TX
Kansas City, MO
Knoxville, TN
Portland, OR
San Ramon, CA
Sourced by ZipRecruiter
