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Entry Level Technical Support Engineer Jobs in Virginia

Peraton

Technical Support Technician

Chantilly, VA · On-site

$51K - $82K/yr

Responsibilities Peraton is seeking a Technical Support Technician in support of our Corporate IT ... Interact with network services, software systems engineering, and/or applications development to ...

Amazon

ITS Support Engineer I

Herndon, VA

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA · On-site

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA · On-site

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA · On-site

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Blue Wireless

Network Support Engineer

Richmond, VA · Hybrid

Network Support Engineer In-life support for Blue Wireless services is a critical element of the ... Provide technical expertise including installations, troubleshooting, deployment and configuring ...

Wireless Logic

Network Support Engineer

Richmond, VA · Hybrid

Network Support Engineer In-life support for Blue Wireless services is a critical element of the ... Provide technical expertise including installations, troubleshooting, deployment and configuring ...

Ksb

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North ... This role combines advanced technical problem-solving with hands-on field support across multiple ...

KSB SE and Co KGaA

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North ... This role combines advanced technical problem-solving with hands-on field support across multiple ...

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

Some college or equivalent experience; technical coursework * Entry level with some prior ... technical support in a business environment. * Windows OS experience * Hands on and practical ...

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

Some college or equivalent experience; technical coursework * Entry level with some prior ... technical support in a business environment. * Windows OS experience * Hands on and practical ...

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Entry Level Technical Support Engineer information

See Virginia salary details

$37.2K

$78.4K

$118.5K

How much do entry level technical support engineer jobs pay per year?

As of Jul 13, 2026, the average yearly pay for entry level technical support engineer in Virginia is $78,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Virginia? The most popular types of Technical Support Engineer jobs in Virginia are:
What are popular job titles related to Entry Level Technical Support Engineer jobs in Virginia? For Entry Level Technical Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Virginia look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Virginia are:
Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $78,354 per year, or $37.7 per hour.
Technical Support Technician

Technical Support Technician

Peraton

Chantilly, VA • On-site

$51K - $82K/yr

Full-time

Re-posted 5 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

42nd of 210 rated it services

Job description

Responsibilities

Peraton is seeking a Technical Support Technician in support of our Corporate IT initiatives. Position will be located onsite 5 days a week at our Chantilly Office.

Responsibilities:

  • Provide responsive, reliable, and consistent service delivery.
  • Provide IT services that appropriately respond to the time-sensitive needs of customers,
  • Provide prompt referrals and escalations to an appropriate IT support service option.
  • Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.
  • Resolves technical problems and answers queries in support of remote customer computer hardware systems.
  • Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.
  • Respond to and diagnoses problems through discussion with internal customers.
  • Ensures timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up.
  • Identify, research, and resolve technical problems.
  • Respond to telephone calls, email and personnel requests for technical support.
  • Document, track, and monitor the problem to ensure a timely resolution.
  • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
  • Simulate or recreate internal customer problems to resolve operating difficulties.
  • Recommend systems modifications to reduce internal customer problems.
  • Some physical lifting requirements, 25lbs or less
  • Deploy and maintain accurate records of equipment.
  • Responsible for picking up equipment, distribute equipment, prepare equipment for disposal, moving equipment, mailing equipment, updating tickets in ServiceNow.
  • Follow up on delays/resolution.
  • Complete other tasks as assigned by the supervisor.
Qualifications

Qualifications:

  • A HS Diploma and 3 years of relevant experience. An equivalent combination of experience and education may be substituted.
  • Experience working in a help desk environment with ServiceNow tools.
  • Must be US citizen.
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

What Peraton employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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