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Entry Level Technical Support Engineer Jobs in Virginia

Exigent Mechanical

IT Support Engineer

Reston, VA · On-site

Exigent Mechanical Services is looking for a Support Engineer to serve as a senior technical resource supporting our growing organization and seven operating companies. This is more than a ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

Support Engineer * Must work 3-days/week onsite in Rockville, MD or Tysons Corner, VA ... ONE 30-minute Phone Screen, followed by 1 or 2 Technical Screens (will try to combine to ONE when ...

KSB, Inc.

IT Support Engineer II

Richmond, VA · On-site

$60 - $80/hr

IT Support Engineer IISkip to main contentThis website stores cookies on your computer. These ... This role combines advanced technical problem-solving with hands-on field support across multiple ...

U.S. Army

Technical Engineer (U.S. Army)

Suffolk, VA · On-site

$38K - $44K/yr

If so, serving as Technical Engineer in the U.S. Army could be the right career choice for you ... This is an entry level position, now hiring with no experience necessary where you will acquire ...

Power Monitors, Inc.

Technical Support Manager

VA · On-site

$70K - $90K/yr

Technical Support Reports To: VP of Operations and Engineering Power Monitors, Inc. is seeking a Technical Support Manager to lead and strengthen our customer-facing technical support operations.

Experis

TrakSYS Support Engineer

Richmond, VA · On-site

$61/hr

As a TrakSYS Support Engineer, you will be part of the Operations Support team supporting ... Engage in challenging technical support roles that enhance your skills. * Collaborate with diverse ...

CoStar Group, Inc.

AV Support Engineer II

Richmond, VA · On-site

$80 - $100/hr

Escalate complex technical issues to senior technicians or engineers. * Provide white‑glove support for executive meetings and presentations. * Assist presenters with content sharing, audio, video ...

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Entry Level Technical Support Engineer information

See Virginia salary details

$37.2K

$78.4K

$118.5K

How much do entry level technical support engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for entry level technical support engineer in Virginia is $78,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $97,700.00 per year, depending on experience, location, and employer.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What are the most commonly searched types of Technical Support Engineer jobs in Virginia?

The most popular types of Technical Support Engineer jobs in Virginia are:

What are popular job titles related to Entry Level Technical Support Engineer jobs in Virginia?

For Entry Level Technical Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Engineer jobs in Virginia look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in Virginia are:

Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Virginia as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $78,354 per year, or $37.7 per hour.

IT Support Specialist I

Midlothian, VA • On-site

Networking Technologies + Support, Inc.
IT Services • 51 - 200 employees
Learn more about Networking Technologies + Support, Inc.external

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Role summary
Entry-level technical support role focused on intake, first-response support, ticket handling, monitoring response, and foundational troubleshooting.
Primary characteristics
  • Early-career or developing technical resource
  • Works best with established process and supervision
  • Builds discipline in communication, documentation, and triage
  • Learns the client environments, tools, and support workflows

Core responsibilities
  • Answer inbound support requests and create or update tickets
  • Perform basic user support and troubleshooting
  • Escalate issues with appropriate notes and context
  • Respond to standard monitoring alerts and routing actions
  • Follow SOPs for ticket handling, communication, and documentation
  • Support routine user administration and onboarding/offboarding tasks

Expected focus
  • Customer interaction
  • Process adherence
  • Ticket hygiene
  • Foundational troubleshooting

Pay: $18.00-$22.00/hour
Why Join NTS?
  • Competitive pay
  • Medical, Dental, and Vision Insurance
  • Paid Time Off and Holidays
  • 401(k)
  • Ongoing technical training and certification opportunities
  • Career advancement within a growing technology company
  • Opportunity to work on diverse and challenging infrastructure projects

At Networking Technologies + Support, you'll help build the technology infrastructure that keeps businesses connected. If you enjoy hands-on installation work, networking, and delivering quality solutions to clients, we'd love to hear from you.
Networking Technologies + Support (NTS) is an Equal Opportunity Employer.
NTS is a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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