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Entry Level Technical Support Engineer Jobs in Virginia

ASSYST

Entry-Level Technical Writer

Sterling, VA · On-site

ASSYST is seeking a detail-oriented and motivated Entry-Level Technical Writer to support the development, maintenance, and enhancement of technical and operational documentation. The role involves ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

Job Title- Support Engineer Project Location - Rockville, MD or Tysons Corner, VA - Hybrid Duration ... You will perform deep technical troubleshooting, analyze logs across our cloud infrastructure ...

U.S. Army

Technical Engineer (U.S. Army)

Suffolk, VA · On-site

$38K - $44K/yr

If so, serving as Technical Engineer in the U.S. Army could be the right career choice for you ... This is an entry level position, now hiring with no experience necessary where you will acquire ...

Content Guru

Support Engineer

Reston, VA · On-site

What we are looking for Were seeking a proactive and motivated Support Engineer with strong technical and communication skills. Youll take ownership of customer incidents and service requests from ...

CACI International

Technical Support

Manassas, VA · On-site

You'll collaborate closely with engineering, DevOps, DSP, and field support teams to resolve challenging technical issues, identify trends, and improve support processes. As the primary point of ...

CACI International

Technical Support

Manassas Park, VA · On-site

You'll collaborate closely with engineering, DevOps, DSP, and field support teams to resolve challenging technical issues, identify trends, and improve support processes. As the primary point of ...

Pacer Group

TrakSYS Support Engineer

Richmond, VA · On-site

$61/hr

The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions. The role involves diagnosing and resolving system issues ...

Content Guru

Support Engineer

Reston, VA · On-site

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Content Guru

Support Engineer

Reston, VA · On-site

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Content Guru

Support Engineer

Reston, VA

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

U.S. Army

Technical Engineer (U.S. Army)

Suffolk, VA · On-site

$38K - $44K/yr

If so, serving as Technical Engineer in the U.S. Army could be the right career choice for you ... This is an entry level position, now hiring with no experience necessary where you will acquire ...

Antithesis

Support Engineer

Vienna, VA · On-site

About the Role Our Support Engineers are the first escalation for customer support requests. They ... For requests that exceed their scope, they possess the technical expertise to route them to the ...

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Entry Level Technical Support Engineer information

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$37.2K

$78.4K

$118.5K

How much do entry level technical support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for entry level technical support engineer in Virginia is $78,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $97,700.00 per year, depending on experience, location, and employer.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.
More about Entry Level Technical Support Engineer jobs
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Entry Level Technical Support Engineer jobs near you
Entry-Level Technical Writer

Entry-Level Technical Writer

ASSYST

Sterling, VA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary:
ASSYST is seeking a detail-oriented and motivated Entry-Level Technical Writer to support the development, maintenance, and enhancement of technical and operational documentation. The role involves creating and editing documentation, collaborating with subject matter experts, and ensuring compliance with quality standards.
Responsibilities:
• Assist in the creation, editing, and maintenance of technical and operational documentation, including standard operating procedures (SOPs), guidance documents, and strategic materials.
• Support documentation efforts for quarterly and annual audits, ensuring timely and accurate artifact submission.
• Collaborate with subject matter experts (SMEs) and task leads to ensure content clarity, consistency, and alignment with program objectives.
• Ensure all documentation adheres to quality standards and complies with Section 508 accessibility requirements.
• Provide operational and communication support to program management teams, helping coordinate deliverables and maintain stakeholder engagement.
• Support the facilitation of monthly cybersecurity reporting forums and assist in maintaining effective information flow across teams.
• Prepare and deliver structured cyber risk reporting outputs to stakeholders in a timely manner.
• Maintain and organize content repositories across multiple platforms, ensuring proper version control and accessibility.
• Coordinate meetings, schedules, and communications with internal teams and external stakeholders.
• Track documentation progress, risks, and dependencies; contribute to quarterly reporting and roadmap updates.
• Assist in maintaining organizational charts, architecture diagrams, and public-facing cybersecurity content (e.g., blogs or knowledge portals).
Qualifications:
Required:
• Bachelor’s degree in English, Communications, Technical Writing, Information Systems, or a related field.
• 1–2 years of professional technical writing experience (required).
• Acceptable experience may include proposal writing, grant writing, medical writing, or similar professional documentation roles.
• Strong writing, editing, and proofreading skills with attention to detail.
• Ability to translate complex technical concepts into clear, user-friendly documentation.
• Experience working with Microsoft Office Suite and collaboration/document management tools.
• Strong organizational and time management skills with the ability to handle multiple priorities.
Preferred:
• Exposure to cybersecurity, IT, or federal/government environments.
• Familiarity with Section 508 compliance and accessibility standards.
• Experience with content management systems and version control practices.
• Basic understanding of reporting frameworks or risk management concepts.
Company:
ASSYST is a global CMMI level 3 information technology solutions provider. Founded in 1993, the company is headquartered in Sterling, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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