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Entry Level Technical Support Engineer Jobs in Virginia

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

They are seeking a Client Support Engineer 1 to perform activities associated with the ... Required : • Some college or equivalent experience; technical coursework • Entry level with ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

Job Title- Support Engineer Project Location - Rockville, MD or Tysons Corner, VA - Hybrid Duration ... You will perform deep technical troubleshooting, analyze logs across our cloud infrastructure ...

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

The Client Support Engineer 1 will perform activities associated with implementation, integration ... Required : • Some college or equivalent experience; technical coursework • Entry level with ...

Content Guru

Support Engineer

Reston, VA · On-site

What we are looking for Were seeking a proactive and motivated Support Engineer with strong technical and communication skills. Youll take ownership of customer incidents and service requests from ...

U.S. Army

Technical Engineer (U.S. Army)

Suffolk, VA · On-site

$38K - $44K/yr

If so, serving as Technical Engineer in the U.S. Army could be the right career choice for you ... This is an entry level position, now hiring with no experience necessary where you will acquire ...

Content Guru

Support Engineer

Reston, VA · On-site

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Content Guru

Support Engineer

Reston, VA

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Antithesis Operations LLC

Support Engineer

Vienna, VA · On-site

$75K - $100K/yr

About the Role Our Support Engineers are the first escalation for customer support requests. They ... For requests that exceed their scope, they possess the technical expertise to route them to the ...

Adobe

Cleared Product Support Engineer

Mclean, VA · On-site

The Senior Product Support Engineer for Government provides Technical Support for the U.S. public sector Adobe customer base, handling technical issues and ensuring customers are set up for success.

INSPYR Solutions

Technical Support Technician

Manassas, VA · On-site

$37K - $47K/yr

Title: Technical Support Technician Location: Manassas, VA Duration: 6 month contract (high ... Act as a primary point of contact for internal and external stakeholders (engineers, vendors ...

SAP

SAP NS2 Support Engineer (SAC)

Herndon, VA · On-site

SAP NS2 Support Engineer (SAC) SAP NS2 Secure Cloud Support organization is seeking an experienced ... This individual will work directly with customers, technical leads, and cross-functional teams to ...

SAP

SAP NS2 Support Engineer (SAC)

Herndon, VA

SAP NS2 Support Engineer (SAC) SAP NS2 Secure Cloud Support organization is seeking an experienced ... This individual will work directly with customers, technical leads, and cross-functional teams to ...

Peraton

Technical Support Technician

Chantilly, VA · On-site

$51K - $82K/yr

Responsibilities Peraton is seeking a Technical Support Technician in support of our Corporate IT ... Interact with network services, software systems engineering, and/or applications development to ...

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Entry Level Technical Support Engineer information

See Virginia salary details

$37.2K

$78.4K

$118.5K

How much do entry level technical support engineer jobs pay per year?

As of Jul 13, 2026, the average yearly pay for entry level technical support engineer in Virginia is $78,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Virginia? The most popular types of Technical Support Engineer jobs in Virginia are:
What are popular job titles related to Entry Level Technical Support Engineer jobs in Virginia? For Entry Level Technical Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Virginia look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Virginia are:
Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $78,354 per year, or $37.7 per hour.
Software Technical Support Engineer Intern

Software Technical Support Engineer Intern

IPConfigure

Norfolk, VA • On-site

Other

Posted 7 days ago

Job description

Salary: $15/hour

Company Description

Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture. IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities.


Job Summary

IPConfigure, Inc. is searching for a Software Technical Engineer Intern to work closely with a dynamic team work directly with integrators and customers ranging from small installation companies to Fortune 100 corporations. The position is responsible solving the most challenging enterprise video management issues. You will work with other engineers to debug, troubleshoot, write scripts, and create solutions. You will document solutions and work with product groups to improve IPConfigure products. You will build and configure servers running IPConfigure software. The ideal candidate will work in person in the Norfolk, Virginia office.

Duties/Responsibilities

  • Communicate technically complex information with IPConfigures customers via telephone, written correspondence, and electronic services.
  • Analyze customers problems and develop solutions to meet their needs. This will involve debugging, troubleshooting, writing scripts, and taking responsibility to see that the issue is fully resolved.
  • Continually learn technologies and develop deep expertise in IPConfigure products. Apply that knowledge to real-world customer problems.
  • Create advanced technical content including Knowledge Base articles, samples, whitepapers, and training.
  • Identify and report both software bugs and customer suggestions.


Additional Responsibilities

  • Build servers that customers have ordered and install required software.
  • Cycle new cameras through the lab for testing.
  • Install network switches and run cables.
  • Visit customer sites and troubleshoot issues if remote access is not available.
  • Limited travel may be required to support company events.

Required Skills/Abilities

  • Excellent written and spoken English skills including the ability to provide clear instructions and communicate complex technical information effectively.
  • Self-motivated, target oriented and able to work both independently and in a team environment and have a strong sense of ownership to drive customer issues till resolution.
  • Networking background.
  • Experience with LinuxORWindows system administration.
  • Debugging, troubleshooting skills are required.
  • Strong problem solving skills are essential.
  • Experience in Networking, Certificates, Authentication, TCP/UDP, Firewalls, Windows Server, and Linux is desired.
  • Abide by all policies, rules and regulations of the company including applicable safety rules, regulations and procedures.
  • All associates will perform duties as requested by management.


Education

  • Currently pursuing or recently completed a degree in Information Technology, Computer Science, Electrical Engineering, or a related field.


Bonus Experience

  • Helpdesk experience.
  • Cloud or hosted infrastructure experience.
  • Ability to write scripts for automation.
  • Experience with RESTful Web APIs.


IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.