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Entry Level Technical Support Analyst Jobs in Sycamore, IL

Support Engineer I

Rockford, IL · On-site +1

$65K - $75K/yr

The ideal candidate combines strong technical aptitude, customer-centric problem solving, and a ... Analyze customer-reported issues, identify root causes, and provide timely, effective solutions.

We are currently hiring for a Help Desk Analyst What you'll do The Help Desk Analyst's role ... Provide Level 1 and Level 2 technical support to Unilock employees, delivering prompt, professional ...

They may collaborate with project managers, field technician support analysts, and other ... They offer ongoing technical support, addressing inquiries, troubleshooting problems, and guiding ...

IT Help Desk Analyst

Aurora, IL · On-site

$60K - $70K/yr

We are currently hiring for a Help Desk Analyst What you'll do The Help Desk Analyst's role ... Provide Level 1 and Level 2 technical support to Unilock employees, delivering prompt, professional ...

Mechanical Design Project Engineer

Elgin, IL · On-site

$75K - $101K/yr

Provide comprehensive technical support to both internal and external customers * Facilitate ... Experience with finite element and/or multibody dynamics analysis preferred Qualifications

Mechanical Design Project Engineer

Elgin, IL · On-site

$75K - $101K/yr

Provide comprehensive technical support to both internal and external customers * Facilitate ... Experience with finite element and/or multibody dynamics analysis preferred Qualifications

Provide comprehensive technical support to both internal and external customers * Facilitate ... Experience with finite element and/or multibody dynamics analysis preferred Qualifications

Service Desk Specialist

Rockford, IL · On-site

$22.98 - $27.25/hr

The Service Desk Specialist provides frontline technical support for the College's enterprise ... analytical and problem-solving skills to diagnose and resolve technical issues efficiently and ...

Service Desk Specialist

Rockford, IL · On-site

$22.98 - $27.25/hr

The Service Desk Specialist provides frontline technical support for the College's enterprise ... Applies strong analytical and problem-solving skills to diagnose and resolve technical issues ...

Showing results 21-40

Entry Level Technical Support Analyst information

See Sycamore, IL salary details

$14

$26

$41

How much do entry level technical support analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level technical support analyst in Sycamore, IL is $26.56, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $30.14 per hour, depending on experience, location, and employer.

What does an entry level technical support analyst do?

An Entry Level Technical Support Analyst assists users by troubleshooting and resolving computer hardware, software, and network issues. They typically respond to help desk tickets, guide users through solutions, and escalate complex problems to more experienced IT staff. This role may also involve installing software, maintaining system documentation, and providing basic technical training to users. It's a great starting point for a career in IT, as it provides hands-on experience with a variety of technologies.

What are the key skills and qualifications needed to thrive as an entry level technical support analyst?

To thrive as an Entry Level Technical Support Analyst, you need a solid understanding of basic IT concepts, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Strong communication, patience, and problem-solving skills help analysts effectively assist users and manage stressful situations. These competencies ensure prompt resolution of technical issues and high levels of customer satisfaction in support environments.

What are some common challenges an entry level technical support analyst might face during their first few months on the job?

Entry Level Technical Support Analysts often encounter challenges such as quickly learning new software systems, managing a high volume of support tickets, and handling a variety of technical issues with limited prior experience. Adapting to the company's ticketing processes and effectively communicating solutions to users of varying technical backgrounds can also take time. However, most organizations provide thorough onboarding, mentorship, and ongoing training to help analysts build confidence and technical proficiency.

What is the difference between Entry Level Technical Support Analyst vs Help Desk Technician?

AspectEntry Level Technical Support AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentCorporate IT departments, tech support centers, remote supportHelp desks, call centers, on-site support roles
Employer & Industry UsageUsed across various industries including tech, finance, healthcareCommon in IT service providers, large organizations, retail

Both roles involve troubleshooting technical issues and providing user support, often requiring similar certifications. The main difference lies in the scope: Entry Level Technical Support Analysts typically handle more complex technical problems and may be involved in diagnosing network or software issues, while Help Desk Technicians focus on basic user support and issue resolution. Both roles serve as entry points into IT support careers, with overlapping skills and environments.

How do you become an entry level technical support analyst?

To become an entry level technical support analyst, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant skills include troubleshooting, customer service, and familiarity with operating systems like Windows or macOS; certifications such as CompTIA A+ can enhance prospects. On-the-job training is common, and strong communication skills are essential for assisting users effectively.

How to get into entry level technical support analyst with no experience?

To start as an entry-level technical support analyst with no experience, focus on developing basic IT skills, such as troubleshooting hardware and software issues, and gaining familiarity with common tools like ticketing systems. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships or volunteering can also be beneficial.

What cities near Sycamore, IL are hiring for Entry Level Technical Support Analyst jobs?

Cities near Sycamore, IL with the most Entry Level Technical Support Analyst job openings:

Mechanical Valve Engineering Analyst

Constellation Energy

Kingston, IL • On-site

$76K - $148K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Constellation Energy rating

8.6

Company rating: 8.6 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

12th of 87 rated oil and gas companies


Job description

Who We Are

As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.

The Mechanical Valve Engineering Analyst position is based out of our Byron Clean Energy facility in Byron, IL.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things. Join us in meeting the country's energy needs today and tomorrow.

Total Rewards

Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including robust wellbeing programs disability and life insurance benefits paid time off for vacation, holidays, and sick days and much more.

**This Analyst role can be filled at the Entry level, Mid-level or Senior level. Please see minimum qualifications list below for each level**

  • Expected salary range:
  • Entry Level - $76,000
  • Mid-level: $ 90,000 - $ 111,000
  • Senior Level: $120,000- $148,000

Ranges are per year based on experience, along with a comprehensive benefits package that includes bonus and 401K

Primary Purpose of Position

Performs advanced technical/engineering problem solving in support of nuclear plant operations. Responsible for technical decisions. Possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations.

Primary Duties and Accountabilities

  • Provide in-depth technical expertise to develop, manage and implement engineering analysis, activities and programs.
  • Provide technical expertise and consultation through direct involvement to identify and resolve equipment and system problems.
  • Provides initial or complete task management of engineering issues.
  • Perform engineering and technical tasks as assigned by supervision applying general engineering principles
  • Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in preparation of plans and specifications.
  • Perform independent research, reviews, studies and analyses in support of technical projects and programs.
  • Recommend equipment, new concepts and techniques to improve performance, simplify construction, reduce costs, correct design or material flaws, or comply with changes in codes or regulations.
  • Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.

MINIMUM QUALIFICATIONS for Assoc Engineering Analyst/E01

  • Bachelor's degree in a technical field (non-engineer)  OR
  • Associate's degree in a technical field and 1+ yrs of nuclear or related industry experience OR
  • High School Diploma/GED and a minimum of 2 years nuclear experience
  • Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

MINIMUM QUALIFICATIONS for Engineering Analyst/E02

  • Bachelor's degree in a technical field (non-engineer) and 2+ yrs of nuclear or related industry experience OR
  • Associate's degree in a technical field and 3+ yrs of nuclear or related industry experience OR
  • High School Diploma/GED and a min of 5 years applicable nuclear experience
  • Working knowledge of engineering processes and systems required for the specific functional area
  • Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

MINIMUM QUALIFICATIONS for Engineering Analyst/E03

  • Bachelor's degree in a technical field (non-engineer) and 5 + yrs of nuclear or related industry experience
  • Associate's degree in a technical field  and 7+ yrs of nuclear or related industry experience
  • High School Diploma/GED and a min of 8 years nuclear experience or related experience of which 5 years should be at the exempt level 
  • Working knowledge of engineering processes and systems required for the specific functional area
  • Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

What Constellation Energy employees say

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