ZipRecruiter

Log In

2

Entry Level Technical Support Analyst Jobs in Boiling Springs, SC

AFL

EHS&S Analyst

Duncan, SC · On-site

The EHS&S Analyst provides critical administrative, technical, data management, and compliance support for AFL's Environmental, Health, Safety & Sustainability (EHSS) programs. This role is ...

Afl Telecommunications Llc

EHS&S Analyst

Duncan, SC · On-site

The EHS&S Analyst provides critical administrative, technical, data management, and compliance support for AFL's Environmental, Health, Safety & Sustainability (EHSS) programs. This role is ...

Penhall

Subsurface Analyst (Full-Time)

Greer, SC · On-site

This bonus is structured to support your transition, with 50% paid at the commencement of ... Technical training in Ground Penetrating Radar (GPR), Non-Destructive Testing (NDT), or ...

Judge Group, Inc.

Engineering Technician

Fountain Inn, SC · On-site

$27 - $28/hr

... day technical support to operators, monitor adherence to standard operating procedures (SOPs ... Collect, analyze, summarize, and report process and production data to Engineering and Operations ...

Proterra

Application Engineer

Greer, SC · On-site

Act as the key/ primary technical point of contact throughout various project activities, leading technical support, issue resolution, and customer design reviews as required * Lead analysis of ...

Proterra, Inc.

Application Engineer

Greer, SC · On-site

Act as the key/ primary technical point of contact throughout various project activities, leading technical support, issue resolution, and customer design reviews as required * Lead analysis of ...

Refresco

Intern Technical US

Greer, SC · On-site

$13.50 - $17.25/hr

Support capital projects, data analysis, and troubleshooting to enhance manufacturing performance and reliability. * Learning and developing people skills with an understanding of business acumen ...

KBR, Inc.

Operations Coordinator

Greer, SC · On-site

Manage workflow and communicate technical and business requirements related to asset delivery ... Support monthly reviews of labor and non-labor data with the Market Manager * Analyze data trends ...

KBR

Operations Coordinator

Greer, SC · On-site

Manage workflow and communicate technical and business requirements related to asset delivery ... Support monthly reviews of labor and non-labor data with the Market Manager * Analyze data trends ...

previous page

Showing results 41-60

All JobsTechnical Support Analyst JobsEntry Level Technical Support Analyst JobsEntry Level Technical Support Analyst Jobs in Boiling Springs, SC

Entry Level Technical Support Analyst information

See Boiling Springs, SC salary details

$13

$24

$38

How much do entry level technical support analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level technical support analyst in Boiling Springs, SC is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.40 per hour, depending on experience, location, and employer.

What does an entry level technical support analyst do?

An Entry Level Technical Support Analyst assists users by troubleshooting and resolving computer hardware, software, and network issues. They typically respond to help desk tickets, guide users through solutions, and escalate complex problems to more experienced IT staff. This role may also involve installing software, maintaining system documentation, and providing basic technical training to users. It's a great starting point for a career in IT, as it provides hands-on experience with a variety of technologies.

What are the key skills and qualifications needed to thrive as an entry level technical support analyst?

To thrive as an Entry Level Technical Support Analyst, you need a solid understanding of basic IT concepts, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Strong communication, patience, and problem-solving skills help analysts effectively assist users and manage stressful situations. These competencies ensure prompt resolution of technical issues and high levels of customer satisfaction in support environments.

What are some common challenges an entry level technical support analyst might face during their first few months on the job?

Entry Level Technical Support Analysts often encounter challenges such as quickly learning new software systems, managing a high volume of support tickets, and handling a variety of technical issues with limited prior experience. Adapting to the company's ticketing processes and effectively communicating solutions to users of varying technical backgrounds can also take time. However, most organizations provide thorough onboarding, mentorship, and ongoing training to help analysts build confidence and technical proficiency.

What is the difference between Entry Level Technical Support Analyst vs Help Desk Technician?

AspectEntry Level Technical Support AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentCorporate IT departments, tech support centers, remote supportHelp desks, call centers, on-site support roles
Employer & Industry UsageUsed across various industries including tech, finance, healthcareCommon in IT service providers, large organizations, retail

Both roles involve troubleshooting technical issues and providing user support, often requiring similar certifications. The main difference lies in the scope: Entry Level Technical Support Analysts typically handle more complex technical problems and may be involved in diagnosing network or software issues, while Help Desk Technicians focus on basic user support and issue resolution. Both roles serve as entry points into IT support careers, with overlapping skills and environments.

How do you become an entry level technical support analyst?

To become an entry level technical support analyst, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant skills include troubleshooting, customer service, and familiarity with operating systems like Windows or macOS; certifications such as CompTIA A+ can enhance prospects. On-the-job training is common, and strong communication skills are essential for assisting users effectively.

How to get into entry level technical support analyst with no experience?

To start as an entry-level technical support analyst with no experience, focus on developing basic IT skills, such as troubleshooting hardware and software issues, and gaining familiarity with common tools like ticketing systems. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships or volunteering can also be beneficial.
Entry Level Technical Support Analyst jobs near you

EHS&S Analyst

AFL

Duncan, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $3B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
  • Flexible time off policy
  • 401K Company match (up to 4% - dollar for dollar)
  • Professional development, training, and tuition reimbursement programs
  • Excellent medical, dental, vision, and life insurance policy options
  • Opportunities for career advancement with an industry leading company!

We are seeking an Environmental Health, Safety and Security (EHS&S) Analyst to join our team in Duncan, SC. The EHS&S Analyst provides critical administrative, technical, data management, and compliance support for AFL's Environmental, Health, Safety & Sustainability (EHSS) programs. This role is responsible for maintaining key EHSS management systems, supporting regulatory compliance activities, administering training and contractor management programs, coordinating workers' compensation and medical surveillance processes, and assisting environmental compliance initiatives.
The EHS&S Analyst plays an important role in AFL's journey toward operational excellence, risk reduction, continuous improvement, and ISO 45001 certification by maintaining accurate records, supporting documented processes, enabling data-driven decision making, and helping drive consistency across EHSS programs. Through strong attention to detail, process discipline, and proactive support of site operations, the role helps advance AFL's safety culture while reducing risk to employees, contractors, the environment, and the business.
Responsibilities
EHS Management Systems & Documentation
  • Maintain EHSS management systems, records, forms, and databases in support of regulatory requirements and ISO 45001 management system objectives.
  • Support document control activities, including procedures, work instructions, forms, and records.

Learning Management System (LMS) Administration
  • Administer EHSS training programs through the Learning Management System.
  • Load and assign training courses.
  • Maintain training matrices and employee training records.
  • Perform manual training updates and data corrections as needed.
  • Develop and maintain training compliance dashboards and reports.
  • Monitor completion status and support overdue training follow-up.
  • Track temporary employees and contractor training requirements.
  • Provide reports and analytics to support leadership decision making.

Workers' Compensation & Case Management
  • Coordinate workers' compensation administration activities.
  • Serve as liaison between AFL, insurance carriers, clinics, and third-party administrators.
  • Maintain claim documentation and medical case records.
  • Track claim status, expenses, settlements, and return-to-work activities.
  • Support injury reporting and case management processes.
  • Monitor medical restrictions and recovery progress.
  • Maintain workers' compensation metrics and reports.

Incident Management & Regulatory Recordkeeping
  • Maintain incident records within ETQ or other company systems.
  • Support investigation documentation and corrective action tracking.
  • Generate and maintain OSHA 300, 300A, and 301 records.
  • Verify accuracy and completeness of incident data.
  • Develop routine reports and dashboards identifying trends and opportunities for risk reduction.
  • Assist with preparation of regulatory reports and submissions.

Contractor Safety Management
  • Administer contractor compliance programs through Avetta and related platforms.
  • Maintain contractor Certificates of Insurance (COIs).
  • Support contractor prequalification and onboarding processes.
  • Verify contractor documentation remains current and compliant.
  • Track contractor training and qualification requirements.
  • Generate contractor compliance reports and metrics.

Medical Surveillance Program Administration
  • Coordinate medical surveillance programs across supported operations.
  • Schedule and track required physical examinations and medical evaluations.
  • Monitor mobile equipment operator qualification requirements.
  • Track periodic testing, certifications, and retraining requirements.
  • Maintain confidential medical surveillance records.
  • Generate reports identifying upcoming requirements and compliance gaps.

Procurement & Program Support
  • Support procurement and inventory management of EHSS supplies and equipment.
  • Coordinate ordering of safety equipment, PPE, and ergonomic items.
  • Assist with vendor communications and purchasing processes.
  • Maintain procurement records and budget tracking information.
  • Support implementation of EHSS initiatives and improvement projects.

Environmental Compliance Support
  • Conduct routine environmental inspections and compliance activities.
  • Complete monthly Hazardous Waste and Universal Waste Accumulation Area inspections.
  • Perform monthly SPCC inspections and maintain associated records.
  • Support stormwater management activities and SWPPP requirements.
  • Conduct quarterly stormwater inspections and annual site assessments.
  • Assist with wastewater monitoring and environmental reporting requirements.
  • Support air permit compliance activities, including maintenance of implementation logs and associated records.
  • Assist in development and maintenance of waste profiles.
  • Maintain hazardous waste generation and shipment tracking records.
  • Track recycling, hazardous waste, universal waste, e-waste, refrigerants, and other waste streams.
  • Enter and maintain sustainability and waste metrics within EnergyCAP or similar systems.
  • Support regulatory reporting and environmental permits as assigned.

Data Analytics, Reporting & Continuous Improvement
  • Develop and maintain EHSS dashboards, reports, and performance metrics.
  • Analyze leading and lagging indicators to identify trends and opportunities for improvement.
  • Support sustainability reporting and environmental performance tracking.
  • Assist leadership with data-driven decision making.
  • Identify opportunities to improve processes, reduce administrative burden, and strengthen compliance programs.
  • Support initiatives that improve risk visibility, process consistency, and organizational learning.

Qualifications
  • Associate's or Bachelor's degree in Environmental, Health & Safety, Environmental Science, Business Administration, Data Analytics, or a related field preferred.
  • Minimum 2 years of experience supporting EHS, environmental compliance, workers' compensation, training administration, operations, or related business functions.
  • Experience working with Learning Management Systems (LMS), EHS management software, incident management systems, or contractor compliance platforms.
  • Working knowledge of OSHA recordkeeping requirements.
  • Familiarity with environmental regulations including hazardous waste, universal waste, stormwater, SPCC, and waste tracking programs preferred.
  • Strong analytical and reporting skills.
  • Advanced proficiency in Microsoft Excel and Microsoft Office applications.
  • Strong organizational, documentation, and record management capabilities.

Core Competencies
  • Data Management & Analytics
  • Documentation & Process Control
  • Continuous Improvement
  • Environmental Compliance
  • Workers' Compensation Administration
  • Learning Management System Administration
  • Contractor Management
  • Attention to Detail
  • Communication & Collaboration
  • Accountability & Follow-Through

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply