ZipRecruiter

Log In

2

Entry Level Technical Support Analyst Jobs in Wisconsin

Continental

Helpdesk Support Analyst I

Menomonee Falls, WI · On-site

$27.81 - $34.76/hr

As a Helpdesk Analyst I, you'll be the first friendly, knowledgeable voice our team members hear ... Provide excellent technical assistance to end-users, troubleshooting equipment malfunctions ...

Baker Tilly

Technical Support Sr Manager

Madison, WI · On-site

$13 - $17.25/hr

You'll work closely with analysts, Tableau Developers, and management consultants to help solve our clients' problems. Our team is distributed, but we meet quarterly and make the most of it when we ...

previous page

Showing results 41-60

All JobsTechnical Support Analyst JobsEntry Level Technical Support Analyst JobsEntry Level Technical Support Analyst Jobs in Wisconsin

Entry Level Technical Support Analyst information

See Wisconsin salary details

$15

$27

$43

How much do entry level technical support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level technical support analyst in Wisconsin is $27.79, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $31.54 per hour, depending on experience, location, and employer.

What does an entry level technical support analyst do?

An Entry Level Technical Support Analyst assists users by troubleshooting and resolving computer hardware, software, and network issues. They typically respond to help desk tickets, guide users through solutions, and escalate complex problems to more experienced IT staff. This role may also involve installing software, maintaining system documentation, and providing basic technical training to users. It's a great starting point for a career in IT, as it provides hands-on experience with a variety of technologies.

What are some common challenges an entry level technical support analyst might face during their first few months on the job?

Entry Level Technical Support Analysts often encounter challenges such as quickly learning new software systems, managing a high volume of support tickets, and handling a variety of technical issues with limited prior experience. Adapting to the company's ticketing processes and effectively communicating solutions to users of varying technical backgrounds can also take time. However, most organizations provide thorough onboarding, mentorship, and ongoing training to help analysts build confidence and technical proficiency.

What are the key skills and qualifications needed to thrive as an entry level technical support analyst?

To thrive as an Entry Level Technical Support Analyst, you need a solid understanding of basic IT concepts, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Strong communication, patience, and problem-solving skills help analysts effectively assist users and manage stressful situations. These competencies ensure prompt resolution of technical issues and high levels of customer satisfaction in support environments.

What is the difference between Entry Level Technical Support Analyst vs Help Desk Technician?

AspectEntry Level Technical Support AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentCorporate IT departments, tech support centers, remote supportHelp desks, call centers, on-site support roles
Employer & Industry UsageUsed across various industries including tech, finance, healthcareCommon in IT service providers, large organizations, retail

Both roles involve troubleshooting technical issues and providing user support, often requiring similar certifications. The main difference lies in the scope: Entry Level Technical Support Analysts typically handle more complex technical problems and may be involved in diagnosing network or software issues, while Help Desk Technicians focus on basic user support and issue resolution. Both roles serve as entry points into IT support careers, with overlapping skills and environments.

What are the most commonly searched types of Technical Support Analyst jobs in Wisconsin? The most popular types of Technical Support Analyst jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entry Level Technical Support Analyst jobs? Cities in Wisconsin with the most Entry Level Technical Support Analyst job openings:
Entry Level Technical Support Analyst jobs near you

Technology Support Analyst (On-Site)

Foley & Lardner LLP

Milwaukee, WI • On-site

$58K - $81K/yr

Full-time

Re-posted 10 days ago

Job description

Overview

Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too. 

Foley & Lardner LLP's Milwaukee office is currently looking for a Technology Analyst to join our team! The Analyst will use troubleshooting skills to aid in the operational support of law firm technologies. The right candidate will regularly interact with attorneys and business professionals within the Milwaukee office and are responsible for client service and support. They will also be responsible for maintaining and supporting department and firm-wide goals, which are focused heavily on providing the best technical customer service in the legal industry. 

Responsibilities
  • Day-to-day support for the technology environment
  • Performs routine maintenance and repair of computers, printers, and peripherals
  • Sets up and configures AV equipment in support of scheduled meetings
  • Installs software, hardware, and other equipment
  • Updates service records and help desk tickets
  • Tests and documents solutions in the help desk knowledge-base
  • Administers telephone and voice-mail systems including adds, moves, and changes
  • Racks network servers and UPS components as needed
  • Responds to written and verbal requests for technical advice and support
  • Documentation duties may include how-to and training materials, daily status reports, architecture and design diagrams and more
  • Participation in regular team meetings to review action plans, issues, customer service topics, and project activities
  • Occasional travel to other Foley offices may be required (less than 5-10%)
  • This position may require occasional after-hours work to be performed
Qualifications
  • High School Diploma or equivalent required
  • Prior experience supporting technology for end users working in a network environment strongly preferred
  • Prior experience setting up computers, printers, and installing and configuring software preferred
  • Prior exposure to a help desk ticketing system, virus containment, and occasional interactions with third party service providers are desirable
  • Technical certifications, such as HDI Desktop Support Technician, A+, Net+, Security+, Microsoft Desktop Support Technician preferred
  • Prior law firm experience preferred #LI-Onsite

In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range of this position. The actual offered amount will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley. Milwaukee - $58,100 to $81,300

Employment Type: FULL_TIME

Apply