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Entry Level Technical Support Analyst Remote Jobs in Tempe, AZ

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

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Entry Level Technical Support Analyst Remote information

See Tempe, AZ salary details

$14

$26

$41

How much do entry level technical support analyst remote jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level technical support analyst remote in Tempe, AZ is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $29.95 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Tempe, AZ look for?

The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Tempe, AZ are:

What cities near Tempe, AZ are hiring for Entry Level Technical Support Analyst Remote jobs?

Cities near Tempe, AZ with the most Entry Level Technical Support Analyst Remote job openings:

EDI Technical Analyst (Claims) - Hybrid

HJ Staffing

Phoenix, AZ • On-site, Remote

Full-time

Re-posted 4 days ago


Job description

HJ Staffing is seeking an EDI Technical Analyst (Claims) to support, analyze, test, and maintain EDI transactions, integrations, and data exchange processes for healthcare claims operations. In this role, you will partner with business and technical teams to troubleshoot production issues, develop technical documentation, create data mappings, and ensure successful data exchange between trading partners.

The ideal candidate combines strong analytical skills, EDI expertise, SQL proficiency, healthcare systems knowledge, and direct experience supporting payer platforms like QNXT to drive operational efficiency and data integrity.

Vital Requirements (Please Read Before Applying)
  • Work Location: Must currently reside in Arizona and be able to commute to the Phoenix office (85021) at least one day per week.
  • Work Authorization: Must be a US Citizen or Green Card holder. We cannot provide sponsorship now or in the future for this temp-to-hire role.
  • Platform Experience: Direct, hands-on experience with the QNXT platform is strongly preferred and must be clearly listed on your resume.
What You Will Do
  • Production Support: Support, troubleshoot, and resolve EDI production issues related to claims and trading partner transactions; participate in on-call support rotations.
  • Data Analysis & Mapping: Analyze, map, and validate healthcare data exchanges including 270/271, 834, 835, and 837 transactions.
  • SQL & Monitoring: Write and maintain SQL queries for production support, reporting, testing, and data validation. Utilize Splunk, App Insights, SOAP UI, and Postman to monitor and validate system performance.
  • Testing & Documentation: Create and execute test plans, process test files, document results, and resolve defects. Develop technical specifications, mapping documents, and process flows.
  • Integrations: Support API integrations, ETL processes, and enterprise data exchange initiatives while developing dashboards to monitor data quality.
  • Compliance: Maintain strict compliance with HIPAA requirements and healthcare EDI standards including TR3, CAQH CORE, and Blue Exchange guidelines.
What You Will Bring

    Required Experience

    • 3 years of experience in computer technology and/or information systems.
    • 2 years of experience in data analysis, data management and integration, data extraction, and reporting.
    • 2 years of healthcare EDI experience.
    • Hands-on experience with 270/271, 834, 835, and 837 EDI transactions.
    • Recent, hands-on QNXT experience within a healthcare payer environment is strongly preferred.
    • Hands-on experience with Microsoft SQL Server and writing SQL queries for production support, testing, troubleshooting, and reporting.
    • Experience with data mapping, flat-file analysis, EDI file testing, and production support.

    QNXT and Microsoft SQL Server is a must.
    Work Authorization
    Candidates must be U.S. citizens or Green Card holders. Sponsorship is unavailable because this is a 6-month temporary-to-hire position.
    Location
    This position is fully remote. However, candidates cannot reside in Alaska, California, Delaware, Hawaii, Kentucky, Maine, Massachusetts, Mississippi, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Puerto Rico, Washington, D.C., or Wyoming.

You Will Be Successful If:
  • You can quickly identify, troubleshoot, and resolve complex data and integration issues.
  • You confidently work with large datasets and translate complex business requirements into technical solutions.
  • You thrive in a fast-paced environment with competing priorities and deadlines.
  • You demonstrate strong communication skills and can easily explain technical concepts to non-technical business stakeholders.
Employment Type: FULL_TIME