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Entry Level Technical Support Analyst Remote Jobs in Tempe, AZ

vTech Solution

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Job Title: Help Desk Analyst Location: Remote (Phoenix, AZ) Job Type: Contract - 6 Months ... Provides technical assistance and support for incoming queries and issues * Responds to queries ...

Mondo

Tech Ops Analyst

Scottsdale, AZ · Remote

$35 - $44/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Remote (PST only) Start Date: ASAP Duration: Contract through end of November 2026, with strong ... The Tech Ops Analyst supports the day-to-day operational effectiveness of the client's technology ...

VisualVault

Level 1 Support Specialist

Tempe, AZ · On-site +1

... to a hybrid remote work arrangement. The L1 Technical Support Specialist serves as Technical ... and analytical abilities. • Ability to manage multiple priorities. • Ability to work ...

Epiq

Global Support Services Analyst II

Phoenix, AZ · Remote

$22 - $27/hr

This is a highly technical, client support role that requires superior customer service skills ... Must be authorized to work in the United States for any employer.#LI-MM2 #LI-Remote Your specific ...

New

Paychex

Revenue Operations Support Analyst

Phoenix, AZ · On-site +1

$24 - $38/hr

  • Medical

  • Retirement

  • PTO

... in a technical troubleshooting or equivalent role. * 1 year of experience in Paycor/Paychex or ... Work in partnership and support each other. * Be personally accountable and deliver on commitments.

Paychex

Revenue Operations Support Analyst

Tempe, AZ · On-site +1

$24 - $38/hr

  • Medical

  • Retirement

  • PTO

... in a technical troubleshooting or equivalent role. * 1 year of experience in Paycor/Paychex or ... Work in partnership and support each other. * Be personally accountable and deliver on commitments.

trane technologies

Remote Controls Support Specialist

Tempe, AZ · On-site +1

$18.09 - $44.31/hr

  • Medical

  • Retirement

  • PTO

Provide on-demand and scheduled remote technical support services for Key Accounts customers in a technical service environment. * Perform remote Building Automation System (BAS) diagnostics ...

trane technologies

Remote Controls Support Specialist

Tempe, AZ · On-site +1

$18.09 - $44.31/hr

  • Medical

  • Retirement

  • PTO

Provide on-demand and scheduled remote technical support services for Key Accounts customers in a technical service environment. * Perform remote Building Automation System (BAS) diagnostics ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Scottsdale, AZ · Remote

$45K - $65K/yr

  • Medical

  • PTO

The ITSC is seeking agents to provide telephone technical support for the organization's customers ... Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS Agents must also have ...

The State of Arizona

Senior Medical Economics Analyst

Phoenix, AZ · On-site +1

$70K - $75K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

PHOENIX Categories: Information Technology/Services, Scientific/Technical Support, Program ... With career paths for seasoned professionals in a variety of fields, entry-level positions, and ...

Nexera

Entry Level Remote Sales Role

Phoenix, AZ · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

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Entry Level Technical Support Analyst Remote information

See Tempe, AZ salary details

$14

$26

$41

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level technical support analyst remote in Tempe, AZ is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $29.95 per hour, depending on experience, location, and employer.

Is there such a thing as an entry level remote technical support analyst job?

Yes, entry-level remote technical support analyst positions are available and typically require basic knowledge of computer systems, troubleshooting skills, and customer service abilities. These roles often involve remote communication tools and may require certifications like CompTIA A+ or similar. They are suitable for candidates starting their careers in IT support.

How to get into entry level technical support analyst remote with no experience?

To start as an entry-level technical support analyst remotely with no experience, focus on developing basic technical skills such as troubleshooting, customer service, and familiarity with common tools like ticketing systems. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge and consider gaining hands-on experience through internships, volunteer work, or online labs to build your resume.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Tempe, AZ?

For Entry Level Technical Support Analyst Remote jobs in Tempe, AZ, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Tempe, AZ look for?

The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Tempe, AZ are:

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Cities near Tempe, AZ with the most Entry Level Technical Support Analyst Remote job openings:

Entry Level Technical Support Analyst Remote jobs near you

Software Support Analyst

CBIZ Talent and Compensation Solutions

Phoenix, AZ • Remote

$55K - $65K/yr

Full-time

Medical, Dental, Vision

Re-posted 24 days ago

Job description

CBIZ Talent Solutions is assisting our national franchise client in their search for a remote Software Support Analyst. The preferred location of the candidate would be in Arizona.


Position Overview

The Software Support Analyst serves as the first point of contact for end users, delivering timely, high-quality technical support and customer service across proprietary software and may handle some hardware or system-related issues. This role is responsible for diagnosing, resolving, and documenting incidents while ensuring clear communication, proper escalation, and consistent follow-up to maintain user satisfaction and operational efficiency.


Responsibilities

  • Provide excellent customer service for all support queries and adhere to all service management principles.
  • Act as the first point of contact to provide helpdesk support, via phone, computer, and through the ticketing system, for issues related to desktop software, hardware, and peripherals.
  • Work within the ticketing system to create detailed work logs and technical documentation.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determine and provide the best solutions based on the issues as diagnosed and details provided by the customer.
  • Escalate unresolved calls/tickets to the Senior Analysts and Supervisor as needed. As well as setting customer expectations for follow-up (i.e., when to expect follow-up contact and by whom).
  • Take ownership of user problems, follow up on the status of problems on behalf of the user, and communicate progress promptly.
  • Creating user accounts, resetting passwords, assigning security rights, database maintenance & support, and other duties as assigned.


Qualifications

  • Previous IT Service Desk or Call Center experience.
  • Bachelor’s degree in an IT related field or equivalent experience.
  • Self-motivated achiever who gains satisfaction from providing excellent customer service.
  • Ability to handle and self-prioritize workload to ensure needs are met.
  • Ability to maintain and produce user and troubleshooting documentation for technical and non-technical end users.
  • Strong problem-solving and analytical skills are required.
  • Excellent communication skills and phone etiquette.
  • Incident Management experience – Managing incidents, including business expectations and communication.
  • Knowledge of Microsoft-based operating systems with an emphasis on Windows 10 and up, and Office 365/Microsoft Dynamics.
  • Knowledge of CRM-based platforms.


Travel

  • This role might require limited travel to corporate events that help promote engagement and learning for our corporate team members.


Annual base salary: $55,000-$65,000 - overtime eligible.


Only qualified Arizona candidates will be considered.


Talent & Compensation Solutions is an Equal Opportunity Employer.
CBIZ Talent & Compensation Solutions does not discriminate on the basis of race, ancestry, national origin, color, religion, sex, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.