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Entry Level Technical Program Manager Jobs in Silver Spring, MD

XLA is seeking a Program Manager to lead IT support operations for a large federal client. This ... Oversee 24x7 Tier 1 call center operations and Tier 2/3 on-site technical support across primary ...

Program Manager

Washington, DC ยท On-site +1

$126K - $164K/yr

Managing HRIT projects by coordinating user support initiatives, tracking project milestones, and ensuring user support materials align technical solutions with program goals and customer experience ...

Experience in cost control and management of technical and financial reports (weekly/monthly) We are going after 2 Functional Categories and need a Program Manager for both: FC4 - Infrastructure ...

The Program Manager to join the team with responsibilities to include but not limited to the ... Ensure upgrades are coordinated with leadership technical personnel in order to avoid and minimize ...

Experience in cost control and management of technical and financial reports (weekly/monthly) We are going after 2 Functional Categories and need a Program Manager for both: FC4 - Infrastructure ...

Experience in cost control and management of technical and financial reports (weekly/monthly) We are going after 2 Functional Categories and need a Program Manager for both: FC4 - Infrastructure ...

Program Manager

Arlington, VA ยท On-site

$143K/yr

... programs, products, and services; * Managing the entire life cycle of counter-IED product and ... Establishing requirements for training, workshops, exercises, assessments and other technical ...

Backup Program Manager

Washington, DC ยท Remote

$60 - $70/hr

Support overall program management activities for a federal IT and cybersecurity program ... Coordinate across technical teams including SOC, NOC, and engineering to ensure alignment and ...

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Entry Level Technical Program Manager information

See Silver Spring, MD salary details

$92K

$150.6K

$174.2K

How much do entry level technical program manager jobs pay per year?

As of Jul 9, 2026, the average yearly pay for entry level technical program manager in Silver Spring, MD is $150,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,400.00 and $172,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by entry-level Technical Program Managers, and how can they overcome them?

Entry-level Technical Program Managers often encounter challenges such as balancing multiple priorities, gaining trust from engineering teams, and quickly learning technical concepts. To overcome these, it's important to proactively communicate with stakeholders, ask clarifying questions, and seek mentorship from more experienced program managers. Building strong organizational skills and leveraging project management tools can also help manage tasks efficiently. Staying curious and continuously learning about the technology stack will further enhance your effectiveness in the role.

What does an Entry Level Technical Program Manager do?

An Entry Level Technical Program Manager helps coordinate and oversee technology projects within an organization. They work closely with engineering, product, and design teams to ensure projects are completed on time and meet quality standards. Their responsibilities often include managing schedules, tracking progress, communicating between teams, and addressing issues as they arise. While they may not have direct authority over teams, they play a crucial role in keeping everyone aligned and making sure project goals are achieved.

What are the key skills and qualifications needed to thrive as an Entry Level Technical Program Manager, and why are they important?

To thrive as an Entry Level Technical Program Manager, you need a solid understanding of project management principles, basic technical knowledge (such as software development or IT infrastructure), and a relevant bachelor's degree. Familiarity with tools like Jira, Trello, Microsoft Project, and basic Agile or Scrum methodologies is often required. Strong communication, organizational, and problem-solving skills help you effectively manage projects and coordinate across teams. These competencies ensure that projects are delivered on time, within scope, and meet stakeholder expectations in a dynamic technical environment.

What is the difference between Entry Level Technical Program Manager vs Entry Level Project Coordinator?

AspectEntry Level Technical Program ManagerEntry Level Project Coordinator
CredentialsBachelor's degree in engineering, computer science, or related field; some certifications like PMP or Agile certifications are a plusBachelor's degree in business, management, or related field; certifications are less common
Work EnvironmentTech companies, engineering teams, product developmentVarious industries including IT, marketing, construction, and corporate settings
Employer & Industry UsageUsed in technology and engineering sectors to oversee technical projectsCommon across multiple industries to coordinate project tasks and schedules

While both roles involve project coordination, the Entry Level Technical Program Manager focuses on managing technical projects, often requiring technical knowledge and certifications. The Entry Level Project Coordinator typically handles administrative and scheduling tasks across various industries. The TPM role is more technical and strategic, whereas the coordinator role is more administrative and supportive.

What are popular job titles related to Entry Level Technical Program Manager jobs in Silver Spring, MD? For Entry Level Technical Program Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Program Manager jobs in Silver Spring, MD look for? The top searched job categories for Entry Level Technical Program Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Technical Program Manager jobs? Cities near Silver Spring, MD with the most Entry Level Technical Program Manager job openings:
Infographic showing various Entry Level Technical Program Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $150,567 per year, or $72.4 per hour.
Program Manager

Program Manager

XLA

Washington, DC โ€ข On-site

Other

Posted 14 days ago


Job description

XLA is seeking a Program Manager to lead IT support operations for a large federal client. This individual will serve as the primary interface with senior government stakeholders, responsible for the day-to-day management of a Tier 1, 2, and 3 enterprise service desk supporting thousands of end users across numerous field offices.

Location
  • On-site in Washington, D.C.
Clearance
  • Ability to obtain and maintain a U.S. Secret Security Clearance or higher.
Responsibilities
  • Serve as the primary client-facing program lead and liaison to the government Contracting Officer's Representative (COR)
  • Manage program execution, staffing, scheduling, SLA compliance, quality assurance, and monthly status reporting
  • Oversee 24x7 Tier 1 call center operations and Tier 2/3 on-site technical support across primary campus and nationwide field offices
  • Lead surge staffing efforts, scaling up to 25 additional contractors within a 2-month lead time
  • Ensure all contractor personnel meet client security, badging, and compliance requirements prior to and throughout performance
  • Develop and maintain a Quality Assurance Plan and KPI reporting model across all support tiers
  • Coordinate with the government COR and other client support teams to resolve performance issues
Required Qualifications
  • Bachelor's degree in IT, Computer Science, Business Administration, or related field
  • 5+ years of program management experience directly supporting a complex, enterprise-scale IT service desk - this is a hard requirement; candidates without this background will not be considered
  • Proven experience managing multi-tier (Tier 1/2/3) technical support teams of 25+ staff
  • Experience managing 24x7 operations including shift scheduling and after-hours coverage
  • Strong background in ITSM platforms; BMC Helix (Remedy) strongly preferred
  • Experience with SLA management, KPI reporting, and quality assurance programs
  • Familiarity with endpoint management tools (Intune, Workspace ONE, JAMF, Apple Business Manager)
  • Working knowledge of Windows, macOS, and mobile OS environments (iOS/Android)
  • Experience supporting Microsoft 365 environments (Exchange Online, SharePoint, Teams)
ย Preferred Qualifications
  • ITIL Foundation Certification or higher
  • PMP or equivalent project management certification
  • Experience in federal, legislative, or highly secure government IT environments
  • Experience managing nationwide or geographically dispersed support teams
  • Familiarity with RSA SecurID, Cisco AnyConnect VPN, Active Directory administration

EEO Statement

XLA is committed to the full inclusion of all qualified individuals and is an equal opportunity employer committed to supporting equality and integrity in the workplace, professional development and education, and an entrepreneurial atmosphere. ย 

We encourage qualified individuals with disabilities to apply. If a reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 703-584-8317 or via email atย humanresources@xla.com. For persons who are deaf, hard of hearing, deafblind, or deaf-disabled, XLA will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

We are proud to be an EEO/VETERAN EMPLOYER.
All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against for self-identifying with either category


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About XLA

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

201 - 500 Employees

Headquarters location

Vienna, VA, US