SkillBridge Approved Position
Available Schedule(s):
1st Shift: 7 AM โย 7ย PM (Monday throughย Saturday)
2nd Shift: 7ย PMย โ 7ย AM (Monday through Sunday)
We are hiring an entry-level IT Technician who is ready to begin or advance their career in a fast-paced, customer-focused, and collaborative environment. This position is our first line of support and will handle submitted IT Help Desk tickets, in-person walk-ups, phone calls, and Microsoft Teams message communications. You will troubleshoot a wide range of technical and non-technical issues and work closely with our team to deliver excellent support to our employees and contractors.ย
The member will provide priority and dedicated support to our internal Remote Operations Center (ROC) who supports field units in West Texas, New Mexico, and other states around this great nation.ย
Our department believes strongly in customer service withโฏa smile,โฏgratitude, and all with a servant's heart and attitude. We value professionalism, courtesy, patience, and a willingness to serve. If you enjoy helping people, solving complex IT problems, learning new trade skills, and being part of a supportive team, you will be a great fit here. We like to laugh, have fun, but know when to hunker down and get busy resolving issues for our staff and services. The goal in our environment is toย maintainย a 98-100% uptimeย inย all sites, and we need personnel who share that same vision.ย
What is Expectedย
Assist with Outlook, Teams, Windows, applications, printers, network connectivity, and much more.ย
Required Qualificationsย
CompTIA A+, Network+, Security+, ISC2 CC, Microsoft *, or other equivalent IT-related certifications. Please be prepared to provide cert IDย #โsย upon request or in theย submittedย resume.ย
Preferred Qualificationsย
Benefits Packageย
Looking for more career opportunities?ย https://lifecyclepower.com/careers/ย
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