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Behavioral Health Program Assessor

Atlantis Behavioral Health Services
El Paso, TX

Full-Time | Monday-Friday

Salary: Competitive, based on experience

About Us

Atlantis Behavioral Health Services is a behavioral health organization committed to providing high-quality mental health services to children, adolescents, and adults throughout the El Paso community. We are seeking a compassionate, organized, and motivated Behavioral Health Program Assessor to join our Case Management Program.

This position plays a vital role in ensuring our patients receive timely assessments, individualized treatment planning, and uninterrupted behavioral health services. The Program Assessor works closely with patients, families, providers, case managers, and our billing department to ensure authorizations are obtained and services remain compliant with state and payer requirements.

If you enjoy meeting with patients, conducting assessments, collaborating with multidisciplinary teams, and making a meaningful impact on patient care, we'd love to meet you.

Position Summary

The Behavioral Health Program Assessor is responsible for conducting comprehensive behavioral health assessments for children, adolescents, and adults receiving case management services. This includes completing Biopsychosocial Assessments, Child and Adolescent Needs and Strengths (CANS) assessments, Adult Needs and Strengths Assessments (ANSA), and developing individualized Treatment Plans based on identified strengths and needs.

This position ensures all required assessments and treatment plans are completed within required timeframes so authorizations can be obtained without interruption of patient services.

Essential Responsibilities

• Conduct comprehensive Biopsychosocial Assessments for new and existing patients.
• Complete Child and Adolescent Needs and Strengths (CANS) assessments.
• Complete Adult Needs and Strengths Assessment (ANSA).
• Develop individualized Treatment Plans based on assessment findings.
• Complete reassessments according to program requirements:
  • Every 90 days for children and adolescents
  • Every 180 days for adults
  • More frequently when clinically indicated.
• Meet face-to-face with patients and families to complete assessments.
• Explain available behavioral health services and treatment recommendations to patients and families in a compassionate and understandable manner.
• Collaborate with Case Managers, Providers, Billing Department, Intake Staff, and other members of the interdisciplinary treatment team.
• Coordinate assessments across all Atlantis Behavioral Health office locations.
• Ensure documentation is completed accurately and submitted within agency, payer, and state timelines.
• Enter all required documentation into the Electronic Health Record (EHR) and Texas CMBHS system.
• Monitor assigned assessment deadlines to prevent lapses in service authorizations.
• Work closely with the Billing Department to ensure authorizations are requested promptly following assessment completion.
• Maintain compliance with all agency policies, Medicaid requirements, and state regulations.
• Participate in staff meetings, trainings, and quality improvement initiatives.
• Travel between office locations and, when necessary, conduct assessments within the community or patient's home.
  

Qualifications

Required

• Bachelor's Degree in:
  • Social Work
  • Psychology
    
  • Sociology
  • Human Services
• Minimum two (2) years of verifiable full-time behavioral health case management experience.
  
• Ability to obtain CANS and ANSA Certification.
• Bilingual (English/Spanish) required.
• Valid Driver's License.
• Reliable transportation.
• Ability to pass a criminal background check.
  

Preferred

• Experience working with Medicaid behavioral health programs.
• Experience completing behavioral health assessments.
• Experience developing individualized treatment plans.
• Experience using Electronic Health Records (EHR).
• Experience using Texas CMBHS.
• Knowledge of community behavioral health resources.
  

Skills & Abilities

We're looking for someone who is:

• Excellent communicator with patients, families, and professionals.
• Comfortable speaking with new patients and explaining behavioral health services.
• Highly organized with exceptional time management skills.
• Able to manage multiple deadlines simultaneously.
• Self-motivated and able to work independently.
• Detail-oriented with strong documentation skills.
• Ethical, professional, and compassionate.
• Comfortable collaborating with multiple departments.
• Adaptable in a fast-paced healthcare environment.
• Proficient with computers and technology.
• Experienced using Microsoft Outlook, Excel, and web-based documentation systems.
• Willing to travel between Atlantis Behavioral Health office locations as needed.
  

Work Environment

• Primarily office-based.
• Travel between Atlantis Behavioral Health office locations as needed.
• Occasional community or home visits when clinically necessary.
• Combination of independent work and collaboration with multidisciplinary teams.
  

Why Join Atlantis Behavioral Health?

• Competitive salary
• Monday-Friday schedule
• Paid training
• Career growth and advancement opportunities
• Supportive leadership team
• Collaborative multidisciplinary environment
• Opportunity to make a meaningful impact in the lives of children, adolescents, adults, and families
• Mileage reimbursement/gas stipend for approved travel between locations
• Paid Time Off (PTO)
• Paid Holidays
• Health, Dental, and Vision Insurance
• 401(k) (if applicable)
• Continuing education and professional development opportunities
  

Ideal Candidate

The ideal candidate is someone who enjoys building relationships with patients, is confident conducting face-to-face interviews and assessments, thrives in a collaborative environment, and understands that timely assessments and treatment planning are essential to ensuring patients receive uninterrupted behavioral health services. This individual is organized, dependable, technologically proficient, and passionate about improving access to quality mental health care.