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Entry Level Tech Support Jobs in Washington, MI (NOW HIRING)

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Entry Level Tech Support information

See Washington, MI salary details

$25K

$40.3K

$61.2K

How much do entry level tech support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for entry level tech support in Washington, MI is $40,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $43,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What job categories do people searching Entry Level Tech Support jobs in Washington, MI look for? The top searched job categories for Entry Level Tech Support jobs in Washington, MI are:
What cities near Washington, MI are hiring for Entry Level Tech Support jobs? Cities near Washington, MI with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Washington, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,322 per year, or $19.4 per hour.

Entry Level NDT Assistant

Acuren Inspection, Inc.

Rochester, MI

$37K - $47K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Acuren rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

39th of 120 rated laboratories

Job description

Position Summary

Acuren is seeking Entry Level NDT Assistant to support operations in Rochester, MI. (LOCAL APPLICANTS ONLY)

NDT Assistants will assist in performing calibrations, Nondestructive Tests, and evaluations for acceptance or rejection determinations according to written instructions and record results.

Responsibilities
  • Set up and utilize Nondestructive Test equipment
  • Assist Radiographers in the calibration of NDT equipment
  • Assist Radiographers to conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection
  • Record results of inspections
  • Assist performing NDT procedures, carrying equipment and other operations
  • Perform other job related tasks as assigned by management
Requirements
  • High School Diploma or equivalent
  • Some college preferred
  • Technical background desired
  • Must be able to have experience, credentials and history to be certified as Trustworthy & Reliable to comply with federal and state regulations, as determined by a thorough background check
  • Motor Vehicle Driving record must meet company standards to drive company vehicles
  • MUST BE ABLE TO PASS DRUG/ALCOHOL AND BACKGROUND SCREENS PER CLIENT REQUIREMENTS
Benefits
  • Competitive Salary
  • Medical, dental, vision, and supplemental insurance
  • 401K Plan
  • Paid Holidays
  • Paid Time Off
Company Overview

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments.

Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1

Employment Type: FULL_TIME

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