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Entry Level Tech Support Jobs in Severn, MD (NOW HIRING)

ICANotes

Support Team Member

Annapolis, MD

$15/hr

... entry level or higher team members. Our company is a virtual workplace with 100% of the workforce ... technology related field Newer Computer with strong, steady Internet access of at least 20 mbps ...

Icanotes

Support Team Member

Annapolis, MD · On-site

$15/hr

... entry level or higher team members. Our company is a virtual workplace with 100% of the workforce ... Minimum of an Associates degree, in any health, business, or technology related field * Newer ...

vTech Solution

Customer Support

Washington, DC · On-site

... nt services to your needs. This allows us to deliver the required results in a timely manner that ... The Customer Support Entry level is a first level representative to the technical support team.

AHU Technologies, Inc.

IT Field Technician

Washington, DC · On-site

$28 - $32/hr

Clients seeks an entry-level Field Technician/Logistical Support candidate with trade service ... Asa Flex Tech - Level 1: Field Technician & Logistical Support with the DC Government, you will be ...

Shine of Bowie

Window Cleaning Technician

Bowie, MD · On-site

$15 - $18/hr

Training & development This is an entry-level position! No experience is necessary! Window Cleaning ... Shine provides all the training, technology, support, and know-how to help you get it done. You ...

kgs

NOC Technician Tier 1

Washington, DC

... Technology, or related field * CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or help desk environment * Experience supporting enterprise-level ...

Koniag, Inc.

NOC Technician Tier 1

Washington, DC · On-site

$55K - $75K/yr

... Technology, or related field * CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or help desk environment * Experience supporting enterprise-level ...

kgs

NOC Technician Tier 1

Washington, DC

... Technology, or related field * CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or help desk environment * Experience supporting enterprise-level ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Severn, MD

Entry Level Tech Support information

See Severn, MD salary details

$30K

$48.3K

$73.4K

How much do entry level tech support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for entry level tech support in Severn, MD is $48,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $52,200.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What cities near Severn, MD are hiring for Entry Level Tech Support jobs?

Cities near Severn, MD with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Severn, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,336 per year, or $23.2 per hour.

Support Team Member

ICANotes

Annapolis, MD

$15/hr

Full-time

Re-posted 3 hours ago

Job description

EMR Looking for Talented Support Team Members (Telecommuting) Well established Electronic Medical Records company in the behavioral health sector is seeking entry level or higher team members. Our company is a virtual workplace with 100% of the workforce operating from their home offices throughout the U.S. We believe customer service is our most important product

Everyone in our company started as a support team member and elevated to complex and rewarding positions. We believe the two most important assets candidates can have are commitment to customer care and intelligence; we teach the rest. If you are an eager learner with solid computer skills and have a solid educational background, we may be an excellent opportunity for you.

This is a full time position, Monday through Friday Requirements: Enthusiasm for customer service, a positive attitude, and highly motivated to learn and teach 1-2 years customer service or help desk support experience Minimum of an Associates degree, in any health, business, or technology related field Newer Computer with strong, steady Internet access of at least 20 mbps download and 2 mbps upload Distraction free work area at home Fluency in Spanish is a plus Please respond with a cover letter, and resume. References will be required if you are interviewed. Equal Employment Opportunity: Our company is an equal employment opportunity employer.

Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Location: Telecommuting Compensation: $15 per hour to start, dependent on experience. Telecommuting is ok.

Principals only. Recruiters, please don't contact this job poster. Please do not contact job poster about other services, products or commercial interests.

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