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Entry Level Tech Support Jobs in Severn, MD (NOW HIRING)

Sky Systems

AV Technician - Washington

Washington, DC · On-site

$24.25 - $33.50/hr

Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ... Hardware support * Experience working with technologies such as Extron, Crestron, Fusion, Managed ...

Sky Systems

AV Technician - Washington

Washington, DC · On-site

$24.25 - $33.50/hr

Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ... Hardware support * Experience working with technologies such as Extron, Crestron, Fusion, Managed ...

Varsity Tutors

CompTIA A+ Tutor

College Park, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Bowie, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Rockville, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Laurel, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Baltimore, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Washington, DC · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Keener Management

Be Seen First

Entry Level Maintenance Tech

Washington, DC · On-site

$19 - $23/hr

An Entry Level Maintenance Technician is responsible for supporting the upkeep and repair apartments as part of a maintenance team. This role focuses on preventive maintenance, troubleshooting issues ...

CryptoGex

Entry Level Event Associate

Washington, DC · On-site

$19 - $26/hr

About Us At CryptoGex , we specialize in designing and delivering high-impact technology ... Position Overview We are currently seeking a motivated Entry Level Event Associate to support our ...

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Showing results 21-40

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Severn, MD

Entry Level Tech Support information

See Severn, MD salary details

$30K

$48.3K

$73.4K

How much do entry level tech support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for entry level tech support in Severn, MD is $48,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $52,200.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What cities near Severn, MD are hiring for Entry Level Tech Support jobs?

Cities near Severn, MD with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Severn, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,336 per year, or $23.2 per hour.

Executive Administrative Assistant

Anchor Home, Inc.

Timonium, MD • On-site

$50K/yr

Full-time

Re-posted 6 days ago

Job description

Anchor Home is a dynamic, fast-growing human services organization in Baltimore County, Maryland, dedicated to delivering best-in-class services and experiences to individuals with intellectual and developmental disabilities. Anchor Home prides itself on providing exceptional person-centered services designed around the people we serve. Our programs include Residential Services, Community Development Services, and Personal Support.
At Anchor Home, we champion diversity and innovation. We are professionals from various backgrounds, experiences, cultures, and walks of life, coming together to make a difference in the lives of the people we serve.
Position Overview
Anchor Home is seeking a highly organized and motivated Administrative Project Coordinator to support our growing team. This role is ideal for someone who enjoys variety in their workday, likes helping others stay organized, and is comfortable jumping in wherever support is needed. The Administrative Assistant will provide support across leadership and all areas of the organization.
Ideal candidates are self-starters who are detail-oriented, eager to learn, and comfortable taking initiative in a fast-paced environment.
Key Responsibilities
Administrative & Office Support
  • Greet visitors and direct them to the appropriate person or area
  • Answer phone calls, emails, and general office inquiries
  • Support the CEO and COO with administrative projects and day-to-day tasks
  • Schedule meetings, manage calendars, and coordinate virtual meetings via Microsoft Teams
  • Organize documents, maintain records, and keep systems updated
  • Assist with office organization, supply ordering, and general operational needs

Communication & Coordination
  • Draft and distribute internal announcements, reminders, and updates
  • Support clear and professional communication across the organization
  • Assist with scheduling meetings, trainings, and company events
  • Help track follow-ups, tasks, and ongoing projects

Technology & IT Support
  • Provide basic tech support (minor troubleshooting, system issues)
  • Prepare devices and appropriate system access for new hires
  • Support virtual meeting setup and troubleshooting
  • Maintain organized records of equipment and user access

Marketing & Creative Support
  • Assist with creating and scheduling social media posts
  • Support development of flyers, promotional materials, and internal graphics
  • Assist with marketing and recruiting content as needed
  • Help ensure company materials remain consistent and professional

Qualifications
  • Bachelor's degree
  • 1-2 years of applicable administrative experience
  • Open to recent graduates and entry-level candidates
  • Comfortable learning and troubleshooting technology systems
  • Experience with Microsoft Office Suite, Asana, Canva, and SharePoint is a plus
  • Strong attention to detail and ability to multitask
  • Positive attitude, professionalism, and willingness to help wherever needed
  • Ability to work independently while managing multiple priorities in a fast-paced environment

Additional Details
  • Fully on-site, Monday - Friday in Timonium, MD
  • Hours: 9:00 AM - 5:30 PM
  • Salary: $50,000/year

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