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Entry Level Tech Support Jobs in Dallas, TX (NOW HIRING)

DR Horton

Help Desk Specialist I

Arlington, TX · On-site

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... The right candidate will be responsible for all IT support activities related to end user hardware ...

Varsity Tutors

CompTIA A+ Tutor

Mckinney, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Grand Prairie, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Arlington, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Irving, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Allen, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Plano, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Fort Worth, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Dallas, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Carrollton, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

United Smart Tech

AI Engineer (Entry-Level)

Carrollton, TX · On-site

$20 - $23/hr

AI Engineer (Entry-Level) -- Agents & Experimentation For more than 25 years, Asurion has led innovation in tech solutions while building a culture where employees feel valued and supported. We help ...

United Smart Tech

AI Engineer (Entry-Level)

Carrollton, TX · On-site

$20 - $23/hr

AI Engineer (Entry-Level) - Agents & Experimentation For more than 25 years, Asurion has led innovation in tech solutions while building a culture where employees feel valued and supported. We help ...

Bluewater Learning, Inc.

Support Representative

Plano, TX · On-site

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career in learning and talent development technology. In this role, you will serve as a first point of ...

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career in learning and talent development technology. In this role, you will serve as a first point of ...

DLR Group

Mechanical Engineer, Entry Level

Dallas, TX · On-site

... supporting flexibility between office time and work from home. Considering this model, this role ... design technology communication style education mentoring resource and project management ...

Avior

Software Technical Support Specialist

Irving, TX · On-site

$42K - $52K/yr

We are passionate about technology and aim to create an environment that fosters growth, creativity, and collaboration. We are seeking a motivated and enthusiastic Entry-Level Technical Support ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Dallas, TX

Entry Level Tech Support information

See Dallas, TX salary details

$26.8K

$43.2K

$65.6K

How much do entry level tech support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for entry level tech support in Dallas, TX is $43,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Dallas, TX? The most popular types of Tech Support jobs in Dallas, TX are:
What are popular job titles related to Entry Level Tech Support jobs in Dallas, TX? For Entry Level Tech Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Dallas, TX look for? The top searched job categories for Entry Level Tech Support jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Entry Level Tech Support jobs? Cities near Dallas, TX with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Dallas, TX as of August 2026, with employment types broken down into 10% Internship, 75% Full Time, 10% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.

Help Desk Specialist I

DR Horton

Arlington, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

35th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Help Desk Specialist I. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT related issues.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Provide phone, webchat, and in-person support to end users and external vendors on a variety of IT related issues
  • Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issues
  • Document and track the details of the issue, status and resolution, using the help desk tracking application
  • Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue
  • Perform end user computer refreshes
  • Complete work orders, fully documenting each step of the troubleshooting process
  • Aid with division office moves
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work on-call rotation
  • Ability to work overtime
  • Ability to travel overnight

Qualifications
Education and/or Experience
  • High school diploma or general education degree (GED)
  • Two to four years related experience and/or training in an IT support environment
  • Must have basic knowledge and understanding of Microsoft Windows Current Version Operating Systems, Microsoft Active Directory, Microsoft Exchange Current Version, Print Services, Microsoft Office Current version
  • Experience replacing basic components of various makes and models of system and printer hardware
  • Must be able to troubleshoot all aspects of computer components
  • Ability to adapt to a constantly changing environment
  • Possess strong interpersonal, written and verbal communication skills
  • Proficiency with MS Office and email
  • The employee must frequently lift and/or move up to 50 pounds

Preferred Qualifications
  • Windows/Android/Apple phone support experience a plus
  • Experience with VNC, Cisco AnyConnect, or other remote connectivity software a plus
  • CompTIA A+ or similar certification a plus

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

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