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Entry Level Tech Support Jobs in Maryland (NOW HIRING)

Entry Level Technician

Churchville, MD

$20 - $24/hr

  • Retirement

  • PTO

... support of our Applied Technology Operation located in Churchville, Maryland. These positions are involved in UAV/UGV manufacturing, assembly and production support operations. Primary Duties ...

Product Support Engineer (Entry-Level)

Baltimore, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who WE are and where WE are going At ST Engineering MRAS, our employees have amazing opportunities to work on advanced technologies and systems that support thousands of customers and millions of ...

CompTIA A+ Tutor

Rockville, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Bowie, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

College Park, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Baltimore, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Showing results 21-40

Entry Level Tech Support information

See Maryland salary details

$26.2K

$42.2K

$64.1K

How much do entry level tech support jobs pay per year?

As of Aug 16, 2026, the average yearly pay for entry level tech support in Maryland is $42,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the most commonly searched types of Tech Support jobs in Maryland?

The most popular types of Tech Support jobs in Maryland are:

What are popular job titles related to Entry Level Tech Support jobs in Maryland?

For Entry Level Tech Support jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Maryland look for?

The top searched job categories for Entry Level Tech Support jobs in Maryland are:

What cities in Maryland are hiring for Entry Level Tech Support jobs?

Cities in Maryland with the most Entry Level Tech Support job openings:

Infographic showing various Entry Level Tech Support job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,199 per year, or $20.3 per hour.

General Auto Service Tech / Entry-Level Mechanic - Elkton CDJR

HERTRICH Family of Automobile Dealerships

Elkton, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Hertrich rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

80th of 152 rated car dealerships


Job description

Address: 1147 E. Pulaski Hwy., Elkton, MD 21921 / Contact 302-648-JOBS (5627) with any questions.
General Auto Service Tech / Entry-Level Mechanic. Must have 1-2 years of automotive repair experience.
Have you started on your journey as an auto tech repair and feel like your career is stalled?
Turbo charge your future with the Hertrich Family of Dealerships! Paid training is provided!
At Hertrich Family of Dealerships, we don't just offer jobs-we build careers. As a family-owned automotive group, we invest in our people with paid training, modern facilities, and real advancement opportunities. Whether you're an entry-level mechanic or a general service technician looking to grow, this is a place where you can earn, learn, and move forward.
With 24 dealerships, 15 collision centers, and 18 automotive brands, we offer stability, high shop volume, a well-stocked parts department and long-term career potential-all while supporting the communities we serve.
What We Offer You
  • Paid Training & Certifications - Learn the latest tools, technology, and repair techniques
  • 5-Day Work Week - Sundays off for better work-life balance
  • Competitive Pay & Performance Bonuses
  • Clear Career Path - Structured training and advancement programs
  • Well-Organized, High-Volume Shops with experienced leadership
  • Supportive Team Culture built on integrity and teamwork

What You'll Do
  • Perform basic automotive services including oil changes, lube services, and fluid flushes
  • Complete Multi-Point Inspections (MPIs)
  • Assist with brake services (experience a plus, not required)
  • Gain hands-on experience while working toward technician certifications
  • Maintain a clean, safe, and professional work environment

What We're Looking For
  • Motivated, dependable, and customer-focused team player
  • Desire to learn and grow into a certified automotive technician
  • 1+ year of automotive maintenance or repair experience required
  • Own a basic set of automotive repair tools
  • Ability to read and understand technical documents
  • High School Diploma or GED
  • Valid driver's license with minimal points

Benefits
  • Competitive compensation with strong earning potential
  • Family Medical, Dental & Vision Insurance Plans
  • Disability & Life Insurance Plan Available
  • Paid Time Off (vacation, holidays, personal/sick days)
  • 401(k) with employer match
  • Employee vehicle purchase discounts
  • Online and hands-on training through our Learning Management System

Ready to Get Started?
Apply online or in person at our Hertrich Repair Shop (weekdays, 9AM-5PM). We look forward to helping you build a long-term, successful career.
Hertrich Family of Dealerships is an Equal Opportunity Employer and Drug-Free Workplace.

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