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Entry Level Support Jobs in Springfield, VA (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Washington, DC · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

SSI

IT Support Tech - Entry Level

Manassas Park, VA

$12.77/hr

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job ...

Celebree School

Support Staff/Floater

Arcola, VA · On-site

$18 - $20/hr

In this entry-level position, you will support lead teachers in upholding the highest standards of care and education, ensuring that each child's individual needs are met. As a Support Staff ...

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Entry Level Support information

See Springfield, VA salary details

$12

$19

$27

How much do entry level support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level support in Springfield, VA is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.35 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Springfield, VA? The most popular types of Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Entry Level Support jobs? Cities near Springfield, VA with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,393 per year, or $19.4 per hour.

Entry-Level Automotive Technician

Pohanka Acura

Chantilly, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

What We're Looking For
Pohanka Acura is looking for Entry Level Automotive Technicians to join our team. If you are looking for the right environment to lean and grow your career, see what we have to offer. We provide an excellent working environment, a family type atmosphere, and career advancement opportunities.
Why Work Here?
  • Steady workflow, customer base that continues to grow year after year
  • Work fairly and equally distributed throughout by our Shop Foreman
  • Support from fellow techs, Shop Foreman, & management
  • Clean, safe, working environment, state of the art, temperature controlled shop
  • State of the art & up to date equipment allowing an efficient & productive workplace
  • Competitive wages, incentive programs, benefits comparable to county, state, & federal packages
  • Company supplied toolboxes, and if necessary, company supplied tools

What We Offer
  • 401(K) Savings plan
  • Paid Holidays
  • Paid Vacation and Personal Days
  • Health, Dental and Vision insurance
  • Basic Life Insurance
  • Uniforms provided with individual lockers
  • Discounted Vehicle Purchases
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • Great learning environment for Technicians looking to grow their career
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career, including GM School
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment
  • Relocation assistance available for qualified candidates
  • Paid Transportation of tools box

Responsibilities
  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Qualification
  • Entry level qualifications, including Diagnostic, Electrical and Engine Repair
  • Must hold a high school diploma or equivalent
  • Basic Computer skills
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast paced environment
  • Team player
  • Must have a valid driver's license
  • Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment

About the Dealership
The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs.
At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!

Apply