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Entry Level Support Jobs in Springfield, MO (NOW HIRING)

Stellantis

Entry Level Cost Engineer

Springfield, MO · On-site

Support purchasing during supplier negotiations by completing gap analyses of supplier cost breakdowns (Piece Price, ED&D, Tooling) * Contribute to benchmarking and value optimization activities ...

SPX

Entry Level Assembler 1

Springfield, MO · On-site

$13.50 - $16.75/hr

Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers ...

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Entry Level Support information

See Springfield, MO salary details

$10

$16

$23

How much do entry level support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level support in Springfield, MO is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.61 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Springfield, MO?

The most popular types of Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Entry Level Support jobs?

Cities near Springfield, MO with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,176 per year, or $16.9 per hour.

In-Home Sales & Tech Support (Part Time)

Asurion

Springfield, MO • On-site

$22.05/hr

Part-time

Re-posted 12 days ago

Asurion rating

7.2

Company rating: 7.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

138th of 226 rated it services

Job description

In-Home Sales & Tech Support (Part Time)
This is a local, in-home field role requiring daily travel to customer residences - not Remote.
Pay Rate: $22.05 hourly + mileage reimbursement + phone stipend + sales commission
Part-Time Schedule: 5 evenings/week - Hours: 4:05pm to 9:00pm
About the Role: We're looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.
Here's what you can expect to do: As a Field Sales Representative, you'll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You'll start with paid training to prepare you to work independently in the field.
You'll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.
In the field, you'll consistently put the Serve, Solve, Sell™ model into action by:
  • Serve:
    • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
    • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.

  • Solve:
    • Utilize your expertise to address and resolve customers' tech issues, provide an understandable solution, regardless of their tech knowledge
    • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.

  • Sell:
    • Leverage Asurion's growing range of products to offer tailored solutions to customers.
    • Listen actively to identify customer needs and position products uniquely to meet those needs.
    • You'll use strong negotiation and communications skills - you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale

Here's what you'll bring to the team:
  • Comfortable working in a sales environment with set targets
  • A valid driver's license and satisfactory driving record with at least 1 year driving experience
  • Ability to provide proof of valid car insurance (excluded: Manhattan)
  • A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
  • Work a varied 5-day week schedule designed to meet customers on their timeline -this will include evenings, weekends and holidays
  • A personal cellphone to keep in the know while on the job
  • Must be comfortable working around household pets
  • Efficient, adaptable, goal-oriented and persuasive communication skills
  • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
  • Naturally outgoing individual who thrives in human interaction
  • Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

We take care of you (benefits/perks):
  • Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!
  • Uncapped commissions based on your sales performance paid bi-weekly
  • Mileage reimbursement based on IRS guidelines paid weekly
  • 35 dollar phone stipend paid monthly
  • 3 weeks paid training where your success is our top priority

Get to know us:
Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Health and safety measures:
At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.
#INDDES

What Asurion employees say

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About Asurion

Sourced by ZipRecruiter

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Social media

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