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Entry Level Support Jobs in Springfield, MO (NOW HIRING)

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Entry Level Support information

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How much do entry level support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level support in Springfield, MO is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.61 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Springfield, MO?

The most popular types of Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Entry Level Support jobs?

Cities near Springfield, MO with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,176 per year, or $16.9 per hour.

Entry Level, Delivery Driver - Springfield East

Performance Food Group

Springfield, MO • On-site

$83K/yr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description


Position Details:
  • Pay: Drivers average $83,000 annually.
  • Schedule: Monday-Friday, with layovers and occasional Saturdays. Start and end times vary with drivers averaging upwards of 12/hr days. 4 & 5 day work weeks available.
  • Location: 1620 N Packer Road, Springfield, MO
  • This is an ENTRY LEVEL position. CDL A is required.

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:
This is an entry level driver training role. This driver is responsible for learning to and/or gaining experience in driving a tractor trailer or straight truck intrastate and/or interstate on local, over-the-toad (OTR), shuttle, and/or overnight routes to deliver and unload various food and food related products to customers. All routes are expected to be completed safely in accordance with all Company policies and Department of Transportation (DOT) regulations. The Driver Trainee communicates and interacts with customers, vendors and co-workers professionally ensuring all services and duties are executed in accordance with preferred work methods and customer service practices. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.
Position Responsibilities:
  • Attends and successfully completes PFG Entry Level Driver Trainee or Dock to Driver Training Program as required. All training documentation is completed and maintained per requirements.
  • Rides-with and assists driver trainer in executing deliveries as required. Follow all instructions and directions provided by driver trainer.
  • Perform all required safety checks (i.e. pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspect tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed. Report all safety issues and/or repairs required.
  • Follow all DOT regulations and company safe driving guidelines and policies. Immediately report any and all safety hazards.
  • Inspect trailer for properly loaded and secured freight. Perform count check of items and check customer invoices of products that have been loaded. Check and complete in an accurate and in legible fashion all required paperwork associated with freight. Move tractor to the loading dock and attach preloaded trailer as needed.
  • Drive to and deliver customer orders according to predetermined route delivery schedule.
  • Unload products from the trailer, transport items into designated customer storage areas. Perform damage control checks on items, scanning and contact supervisor about removing orders according to company policy. Verify delivery of items with customer and obtain proper signatures. Collect money (cash or checks) where required. Load customer returns on to trailer and secure trailer doors.
  • Ensure that tractor, trailer and freight are appropriately locked and/or secured at all times.
  • Unload damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unload all equipment, materials and remove trash from trailers as required.
  • Complete daily record of hours of service and enter in log in accordance with Federal DOT, state and company requirements.
  • Perform general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required. At the end of the shift secure all equipment and complete all necessary paperwork.
  • Performs other related duties as assigned.

EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Required Qualifications
High School Diploma/GED or Equivalent
• Internal PFG Candidates: 1 year of service in good standing as outlined in the PFG Entry Level Driver Trainee or Dock to Driver Training Program, able to attain CDL Permit and DOT Health Card
• 0-6 months commercial driving experience
• Valid CDL CDL A
• Must be 21 years of age
• Meet all State licensing and/or certification requirements
(where applicable)
• Clean Motor Vehicle Report (MVR) for past 3 years
• Pass post offer drug test
• Pass road test
• Attains or has valid current DOT Health Card
• Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from approximately 60 to 90 pounds, depending on the location
Preferred Qualifications
• Onboard computer and electronic log system experience (i.e. PeopleNet)
• Hand-held point of delivery scanning system experience (i.e. POD)
Company Description
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

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