ZipRecruiter

Log In

2

Entry Level Support Jobs in Dallas, TX (NOW HIRING)

Revature

Entry Level Software Developer

Dallas, TX · On-site

Employee engagement team members are assigned to support you during your program * Access to an ... Benefits of joining Revature as an Entry Level Software Developer: * Launch a career with no prior ...

Mindlance

Quality Control Laboratory Specialist

Coppell, TX · On-site

$18.25 - $23.25/hr

... - Entry level support role. - An associate or bachelor is preferred, but strong lab experience is more important. - 0-2 years of experience without degree, - Minimum of 2 years experience in a ...

previous page

Showing results 41-60

All JobsSupport JobsEntry Level Support JobsEntry Level Support Jobs in Dallas, TX

Entry Level Support information

See Dallas, TX salary details

$11

$18

$25

How much do entry level support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level support in Dallas, TX is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.19 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Dallas, TX?

The most popular types of Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Entry Level Support jobs?

Cities near Dallas, TX with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,254 per year, or $18.4 per hour.

Entry-level Business Analyst (Contract), Dallas, TX

Agility 360

Dallas, TX • Hybrid

$25/hr

Full-time

Posted 16 days ago

Job description

Job Openings >> Entry-level Business Analyst (Contract), Dallas, TX
Entry-level Business Analyst (Contract), Dallas, TX
Summary
Title: Entry-level Business Analyst (Contract), Dallas, TX ID: 1873 Location: Dallas, TX
Description

Entry-Level Business Analyst (contract)


Agility 360 is seeking a Business Analyst to support Revenue Operations of our client by serving as the operational backbone for outbound demand generation initiatives. This role will transform lead life cycle strategies into documented processes, technical requirements, and user-ready solutions. The ideal candidate is highly organized, detail-oriented, and experienced with process documentation, Salesforce, and project coordination.

ESSENTIAL JOB FUNCTIONS

  • Project Administration (Jira & Salesforce)
  • Create, submit, and track Jira tickets throughout the project lifecycle.
  • Monitor project status, timelines, and blockers, escalating issues when needed.
  • Perform Salesforce (SFDC) field audits to ensure marketing data is accurately reflected in sales-facing systems.
  • Provide regular updates to stakeholders and technical teams.
  • Documentation & Process Mapping
  • Create and maintain workflow diagrams and process maps using Visio.
  • Develop clear Standard Operating Procedures (SOPs) and user guides for Sales and Marketing teams.
  • Support the creation of PowerPoint presentations to communicate project goals, process changes, and key metrics.
  • Maintain process documentation as the source of truth for new and existing initiatives.
  • Data Hygiene & Troubleshooting Support
  • Assist with outbound demand generation data cleanup and quality improvement initiatives.
  • Help identify and resolve process gaps affecting lead generation efforts.
  • Coordinate meetings, document requirements, and facilitate follow-up actions.
  • Support solution implementation through documentation, training materials, and Jira ticket creation.

EDUCATION / EXPERIENCE REQUIREMENTS ADDITIONAL DETAILS

  • Bachelor's degree in Business, Marketing, Operations, Information Systems, or a related field preferred.
  • Experience working with Salesforce (SFDC) and Jira.
  • Strong process documentation and workflow mapping skills (Visio preferred).
  • Experience creating SOPs, user guides, and presentation materials.
  • Excellent organizational, communication, and project coordination skills.
  • Ability to manage multiple tasks and work independently in a fast-paced environment.
  • Experience supporting Revenue Operations, Sales Operations, Marketing Operations, or Demand Generation initiatives is a plus.

Position Details

  • Pay Rate: $25/hour
  • Employment Type: Contract Only
  • Duration: 10-11 Weeks
  • Schedule: Monday-Friday, 40 hours per week
  • Location: Dallas, TX (Local candidates preferred) or Fully Remote
  • Hybrid Requirement: Dallas-area candidates will report to the office one day per week.
Apply Now
Copyright 2026 Agility 360. All rights reserved.
Powered by ApplicantStack Applicant Tracking
Privacy Policy | Terms of Use

Apply