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Entry Level Support Jobs in Washington (NOW HIRING)

Accountant US-MD-ServeFed Overview ServeFed is seeking a Full Time Entry Level Accountant in support of ServeFed's Corporate Office, Germantown, MD Seize the Opportunity! At ServeFed, we're committed ...

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Entry Level Support information

See Washington salary details

$13

$21

$29

How much do entry level support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for entry level support in Washington is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.12 per hour, depending on experience, location, and employer.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. Entry level support roles typically require strong communication, problem-solving, and basic technical skills, which can be difficult for new entrants without prior experience or relevant training.

What job makes $10,000 a month without a degree?

An entry-level support role typically does not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that reach this level often require advanced technical skills, certifications, or experience in fields like sales, real estate, or entrepreneurship, rather than entry-level support positions.

What jobs pay $2000 a day?

Entry level support roles typically do not pay $2000 a day, as they are designed for beginners with limited experience. High-paying jobs that can reach this level usually require advanced skills, extensive experience, or specialized certifications, such as consulting, sales, or executive positions. For entry-level support roles, daily earnings are generally much lower, often below $200, depending on the industry and location.

How to get into IT support with no experience?

Entry level support roles in IT typically require basic knowledge of computer hardware, software, and troubleshooting. Gaining relevant certifications like CompTIA A+ and developing skills in customer service and problem-solving can improve chances of entry without prior experience. Internships, volunteering, or entry-level technical courses can also help build a foundation for this role.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Washington? The most popular types of Support jobs in Washington are:
What cities in Washington are hiring for Entry Level Support jobs? Cities in Washington with the most Entry Level Support job openings:

Software Engineer (Entry-Level / Developmental)

Staffed4U

Chantilly, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

Software Engineer (Entry-Level / Developmental)
Location: Chantilly, Virginia
Security Clearance: Active TS/SCI with polygraph
Job Type: Full-Time

Position Overview

The selected candidate will support the design, development, integration, testing, and maintenance of software systems and applications in a secure enterprise environment. This entry-level position is intended for candidates looking for opportunities to contribute to mission-critical systems while developing technical and analytical skills.

Minimum Qualifications
  • Bachelor’s degree and no experience required; OR
  • Associate degree and approximately 1–2 years of relevant experience; OR
  • Three years of related professional experience in lieu of a degree
  • Active Top Secret security clearance with polygraph
Duties and Responsibilities
  • Analyze user requirements and system interfaces to support software and hardware performance improvements
  • Assist in developing system requirements, technical specifications, and implementation plans
  • Support the evaluation and integration of software and hardware solutions
  • Modify and maintain existing software applications to improve functionality and correct defects
  • Coordinate with technical personnel to ensure software solutions meet operational and performance requirements
  • Participate in estimating software development schedules and resource requirements
  • Assist with installation, testing, and maintenance of software systems and applications
  • Support the design and development of applications in cloud-based environments
  • Evaluate system performance and recommend improvements to software functionality and reliability
  • Contribute to system modernization and migration of legacy applications to updated environments
  • Prepare technical documentation and participate in testing activities
Required Knowledge, Skills, and Abilities
  • Knowledge of software development principles and programming techniques
  • Familiarity with systems analysis and software testing methodologies
  • Ability to analyze technical requirements and recommend solutions
  • Understanding of web application development technologies and frameworks
  • Ability to work collaboratively in a team-oriented environment
  • Strong written and verbal communication skills
Preferred Technical Experience

Experience or familiarity with one or more of the following technologies or tools is desirable:

  • Programming and scripting languages (HTML, JavaScript)
  • Application frameworks and development platforms (Apache Struts, Ruby on Rails)
  • Software testing and defect tracking tools (Loadrunner)
  • Source code editors and version control practices
  • Enterprise servers and application hosting environments
  • Cloud computing concepts and application deployment
About the Organization

A dynamic, quality-focused small business providing innovative and mission-oriented solutions to government and commercial customers. The organization supports defense, intelligence, civilian, and commercial sectors through a team of experienced professionals and subject matter experts.

Benefits Summary

Our client offers a comprehensive benefits package to support employee well-being, financial security, professional growth, and work-life balance. Benefits may include:

  • Flexible Time Off
    Employees are encouraged to manage their time responsibly while meeting work requirements and maintaining productivity.
  • Hybrid Work Environment
    Flexible work arrangements may include a combination of remote and onsite work opportunities based on operational needs.
  • Retirement Savings Plan
    Retirement benefits may include participation in a 401(k) savings program with employer contributions.
  • Paid Parental Leave
    Paid leave is available to support employees welcoming a new child through birth, adoption, or foster placement.
  • Comprehensive Health Coverage
    Medical, dental, vision, and other healthcare benefit options are available to support individual and family healthcare needs.
  • Professional Development and Continuing Education
    Opportunities for continued learning, certifications, and job-related training are available to support career growth and advancement.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.