Technical Support I
$15.60 - $22/hr
A Day in the Life As an entry-level specialist, the candidate will be responsible for completing ... Experience with ServiceNow and Zebra Thermal Printers is a plus * Effective problem-solving skills ...
$15.60 - $22/hr
A Day in the Life As an entry-level specialist, the candidate will be responsible for completing ... Experience with ServiceNow and Zebra Thermal Printers is a plus * Effective problem-solving skills ...
$15.60 - $22/hr
A Day in the Life As an entry-level specialist, the candidate will be responsible for completing ... Experience with ServiceNow and Zebra Thermal Printers is a plus * Effective problem-solving skills ...
Irvine, CA · On-site
$21.50 - $27.25/hr
Preferred : • Experience using ITSM tools (ServiceNow, Jira). • Exposure to AV control systems ... Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training). • Audio Visual ...
Irvine, CA · On-site
$21.50 - $27.25/hr
Preferred : • Experience using ITSM tools (ServiceNow, Jira). • Exposure to AV control systems ... Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training). • Audio Visual ...
In this entry-level on-site position, you will assist in supporting our customers and their fielded ... Familiarity with ticketing systems such as Salesforce Service Desk, Jira, or ServiceNow * Exposure ...
In this entry-level on-site position, you will assist in supporting our customers and their fielded ... Familiarity with ticketing systems such as Salesforce Service Desk, Jira, or ServiceNow * Exposure ...
Riverside, CA · On-site
A Day In The Life As an entry-level specialist, the candidate will be responsible for completing ... Experience with ServiceNow and Zebra Thermal Printers is a plus * Effective problem-solving skills ...
Riverside, CA · On-site
A Day In The Life As an entry-level specialist, the candidate will be responsible for completing ... Experience with ServiceNow and Zebra Thermal Printers is a plus * Effective problem-solving skills ...
In this entry-level on-site position, you will assist in supporting our customers and their fielded ... Familiarity with ticketing systems such as Salesforce Service Desk, Jira, or ServiceNow * Exposure ...
In this entry-level on-site position, you will assist in supporting our customers and their fielded ... Familiarity with ticketing systems such as Salesforce Service Desk, Jira, or ServiceNow * Exposure ...
$34.9K - $40.9K
3% of jobs
$40.9K - $46.9K
11% of jobs
$46.9K - $52.9K
11% of jobs
$53.8K is the 25th percentile. Wages below this are outliers.
$52.9K - $58.8K
5% of jobs
$58.8K - $64.8K
5% of jobs
$64.8K - $70.8K
8% of jobs
The median wage is $73.6K / yr.
$70.8K - $76.8K
15% of jobs
$76.8K - $82.7K
9% of jobs
$88.2K is the 75th percentile. Wages above this are outliers.
$82.7K - $88.7K
8% of jobs
$88.7K - $94.7K
12% of jobs
$94.7K - $100.7K
13% of jobs
$34.9K
$72.8K
$100.7K
An Entry Level ServiceNow job involves working with the ServiceNow platform to support IT service management, automation, and business workflows. Responsibilities typically include configuring applications, troubleshooting issues, and assisting in the development of solutions within the platform. Candidates usually have basic knowledge of ITSM concepts, scripting, and ServiceNow administration. This role is ideal for recent graduates or those transitioning into IT, providing opportunities to gain hands-on experience and grow into more advanced ServiceNow roles.
As an Entry Level ServiceNow professional, your daily responsibilities may include assisting with the configuration and customization of ServiceNow applications, responding to user support tickets, and helping maintain the integrity of the ServiceNow platform. You'll often work closely with more experienced developers, IT support teams, and sometimes directly with end users to troubleshoot issues and implement updates or enhancements. Over time, you may also help test new features, document processes, and contribute to ongoing improvement projects. This role offers valuable, hands-on experience with a leading ITSM tool while providing opportunities to develop both technical and collaborative skills.
To excel as an Entry Level ServiceNow professional, candidates should have a strong foundation in IT fundamentals, problem-solving skills, and a relevant educational background such as a degree in computer science or information technology. Basic knowledge of ServiceNow or similar IT service management (ITSM) platforms, along with certifications like ServiceNow Certified System Administrator, are often preferred. Effective communication, eagerness to learn, and teamwork stand out as valuable soft skills for this role. These competencies enable entry-level professionals to adapt quickly, deliver solutions efficiently, and collaborate effectively within IT teams and with other stakeholders.

$15.60 - $22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 19 days ago
4.5
Based on 941 frontline employees who took The Breakroom Quiz
19th of 21 rated department stores
As an entry-level specialist, the candidate will be responsible for completing essential functions to help the Technical Services team succeed, including, but not limited to:
Effectively and efficiently address tasks promptly.
Provide excellent customer service by ensuring timely responses, clear communication, and consistent follow-up.
Required to maintain a detailed incident diary documenting steps taken to resolve issues and fulfill requests.
Collaborate with the team on various projects, including large-scale software or hardware deployments and migrations.
Consistently report on different aspects of the job to both the supervisor and manager.
Local travel to various locations will be required.
Hours in role are 2:30pm - 10:30pm
You'll Come WithEducation:
Associates Degree or equivalent work experience required
A+ Certification, or equivalent certification relevant to PC support
Possesses 1 to 3 years of relevant work experience in the field or a related area
Strong knowledge of Windows 11, macOS, IOS, Android, as well as standard software applications
Excellent customer service and communication skills with the ability to explain technical concepts to non-technical users
Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting tools
Experience with cloud platforms (e.g., Azure, Intune) and mobile device management is a plus
Experience with ServiceNow and Zebra Thermal Printers is a plus
Effective problem-solving skills and attention to detail
Physical Requirements:
Ability to lift 50 lbs
Local travel required
#LI-BS1
Come join our team. You're going to like it here!You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Get the full story on Breakroom
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At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!
Retail
10,000+ Employees
Burlington, NJ, US