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Entry Level Service Desk Jobs in Texas (NOW HIRING)

D1 Training

Front Desk Associate

Fort Worth, TX · On-site

$12 - $15/hr

This is an entry-level role ideal for someone who enjoys working with people, thrives in a team ... Previous customer service experience * Experience in retail or hospitality * Interest in fitness or ...

Paris Chevrolet GMC

Management - Entry Level

Paris, TX · On-site

Entry-Level Management Trainee Customer Service & Leadership Development Role We're looking for a ... This is not a desk job and not a typical sales role. This is for someone who wants to learn ...

TEKsystems

Entry Level Help Desk

Coppell, TX

$16.25 - $18/hr

Strong interest in troubleshooting and IT support * Excellent communication and customer service skills * Reliable, professional, and eager to learn * Reliable transportation required What You'll Do

TEKsystems

Entry Level Help Desk

Coppell, TX

$16.25 - $18/hr

Strong interest in troubleshooting and IT support * Excellent communication and customer service skills * Reliable, professional, and eager to learn * Reliable transportation required What You'll Do

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Entry Level Service Desk information

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How much do entry level service desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level service desk in Texas is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $22.16 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

Is helpdesk a good entry-level job?

A helpdesk or service desk position is considered a good entry-level job in IT, offering opportunities to develop technical troubleshooting, customer service, and communication skills. It often requires basic knowledge of operating systems, hardware, and software, and can serve as a stepping stone to more advanced IT roles.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions typically do not require prior experience, but having basic knowledge of computer hardware, software, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers often provide on-the-job training for new hires without experience.
What are the most commonly searched types of Service Desk jobs in Texas? The most popular types of Service Desk jobs in Texas are:
What cities in Texas are hiring for Entry Level Service Desk jobs? Cities in Texas with the most Entry Level Service Desk job openings:
Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,280 per year, or $18.9 per hour.

Front Desk Associate

D1 Training

Fort Worth, TX • On-site

$12 - $15/hr

Other

Re-posted 7 days ago

D1 Training rating

5.3

Company rating: 5.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

51st of 63 rated gym and leisure clubs

Job description

Replies within 24 hours
Benefits:

  • Employee discounts
  • Training & development
Front Desk Associate
Location: D1 Training Alliance - Fort Worth, TX
Type: Part-Time
Schedule:
  • Monday - Friday: 4:00 PM - 7:30 PM
  • Saturday: 8:00 AM - 12:00 PM
Position Overview:
D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations. This is an entry-level role ideal for someone who enjoys working with people, thrives in a team environment, and wants to be part of a high-energy fitness community.
As the first point of contact for members, athletes, and parents, you will help create a welcoming, organized, and professional experience inside our facility.
Responsibilities:
  • Member & Guest Experience
    • Greet members, athletes, parents, and guests as they enter
    • Check members into classes and assist with basic questions
    • Maintain a friendly and professional presence at the front desk
    • Ensure waivers are completed for new guests
  • Retail & Transactions
      • Process retail purchases accurately using POS system
      • Handle basic cash and card transactions
      • Keep retail area organized and stocked
      • Promote merchandise and basic offerings when appropriate
  • Facility Support
    • Assist with daily cleaning tasks (wiping equipment, organizing racks, tidying lobby)
    • Support nightly close-out procedures
    • Keep front desk area clean and presentable
    • Communicate any issues to management
  • Event Support
    • Assist during special events, camps, and community nights
    • Help with check-in and basic coordination during busy traffic times
Qualifications:
Minimum Requirements
  • Reliable and punctual
  • Strong interpersonal and communication skills
  • Comfortable interacting with both adults and youth athletes
  • Ability to follow systems and complete checklists
  • Available to consistently work assigned schedule
Preferred (Not Required)
  • Previous customer service experience
  • Experience in retail or hospitality
  • Interest in fitness or athletics
Who We Are
D1 Training Alliance is a performance-based training facility serving adults and youth athletes. We focus on strength, speed, and long-term athletic development in a structured, professional environment.
We value:
  • Energy
  • Accountability
  • Professionalism
  • Teamwork

If you enjoy working with people and want to be part of a results-driven culture, we'd love to meet you.
Compensation: $12.00 - $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
D1 Training is a rapidly growing fitness franchise with over 80 facilities open and more than 180 in development. At D1 Training, we are committed to inspiring and motivating athletes to achieve their goals through science-backed, results-driven training. We focus on training the entire body as a unit to maximize performance-no gimmicks, no fads, just proven techniques used to develop the world's top athletes. Every workout follows a structured 8-week training cycle, meticulously designed and backed by sports science to deliver real, measurable progress. What started as a program for aspiring youth athletes has evolved into comprehensive training for adults and teams, helping individuals at every level push toward their full potential
D1 Training Alliance is a premier, veteran-owned athletic training facility located in Alliance Town Center in Fort Worth, TX. Owned and operated by a former athlete andU.S. Marine Corps veteran, our facility offers elite-level strength, speed, and agility training for youth athletes, adults, and teams.
At D1 Training, we live by the philosophy of "Iron Sharpens Iron" (Proverbs 27:17), creating a supportive, high-energy environment where athletes and fitness enthusiasts challenge and elevate one another. Whether you're an elite competitor, weekend warrior, or just starting your fitness journey, D1 Training Alliance provides expert coaching, top-tier equipment, and a structured, science-backed approach to help you reach your goals.

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