ZipRecruiter

Log In

2

Entry Level Service Desk Jobs in Pennsylvania (NOW HIRING)

Meijer, Inc.

$12.25 - $15.50/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

$12.75 - $15.25/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

New

next page

Showing results 1-20

People also search for

All JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Pennsylvania

Entry Level Service Desk information

See Pennsylvania salary details

$8

$20

$38

How much do entry level service desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level service desk in Pennsylvania is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Service Desk professional, and why are they important?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What are some common challenges faced by Entry Level Service Desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What are entry level service desk jobs?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

What are the most commonly searched types of Service Desk jobs in Pennsylvania? The most popular types of Service Desk jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Entry Level Service Desk jobs? Cities in Pennsylvania with the most Entry Level Service Desk job openings:
Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Pennsylvania as of May 2026, with employment types broken down into 52% Full Time, 9% Part Time, 35% Contract, and 4% Nights. Highlights an 100% Physical job distribution, with an average salary of $42,263 per year, or $20.3 per hour.

Front Desk Associate - Medical Office

Roscoe Physiotherapy Co

Hermitage, PA

$14 - $17/hr

Other

Medical, Retirement, PTO

Posted 23 days ago

Job description

About Us
Roscoe Physiotherapy Co. is a locally owned physical therapy clinic in Hermitage, PA.
We help people move better, feel better, and get back to the activities they love.
Our front desk team plays a huge role in creating a warm, organized, and positive experience for every patient who walks through our doors.
We are looking for a friendly and dependable Front Desk Associate to join our growing team.
Position Overview
This is an entry-level to early-career front desk role focused on:
  • greeting patients
  • answering phones
  • scheduling appointments
  • collecting payments
If you enjoy helping people, staying organized, and working in a positive healthcare environment, this is a great opportunity.
What You'll Do
As a Front Desk Associate, you will:
  • Greet patients with energy, warmth, and professionalism
  • Answer incoming phone calls and help patients schedule appointments
  • Check patients in and out for their visits
  • Collect co-pays and payments accurately
  • Help keep the front desk area organized and welcoming
  • Communicate clearly with therapists and team members to support patient flow
What We're Looking For
You would be a great fit if you:
  • enjoy working with people and creating a positive first impression
  • are comfortable talking on the phone and in person
  • are reliable, organized, and detail-oriented
  • can learn basic scheduling and payment systems
Previous front desk, customer service, or office experience is helpful - but not required.
We are happy to train the right person.
Schedule & Pay
  • Part-time or full-time opportunities available
  • Hourly pay: $14 - $17 per hour, based on experience
  • Benefits available for full-time positions including health insurance, 401k, and PTO.
  • On-the-job training provided
Why You'll Like Working Here
  • supportive and friendly team environment
  • consistent schedule in a professional healthcare setting
  • clear expectations and structured training
  • meaningful work helping people during their recovery
How to Apply
If you're looking for a stable front desk position in a positive medical office and enjoy helping people feel welcome, we'd love to meet you!

Apply