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Entry Level Service Advisor Jobs in Missouri (NOW HIRING)

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Entry Level Service Advisor information

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How much do entry level service advisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level service advisor in Missouri is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $27.98 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. Many employers provide on-the-job training, and some may prefer candidates with customer service experience or relevant certifications. The role often involves learning dealership or repair shop procedures and tools, making it accessible for those starting in the industry.

What are the most commonly searched types of Service Advisor jobs in Missouri?

The most popular types of Service Advisor jobs in Missouri are:

What are popular job titles related to Entry Level Service Advisor jobs in Missouri?

For Entry Level Service Advisor jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Entry Level Service Advisor jobs in Missouri look for?

The top searched job categories for Entry Level Service Advisor jobs in Missouri are:

What cities in Missouri are hiring for Entry Level Service Advisor jobs?

Cities in Missouri with the most Entry Level Service Advisor job openings:

Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Missouri as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,597 per year, or $24.3 per hour.

Flat Rate Technician - Mazda of Columbia

company667

Columbia, MO • On-site

Full-time

Re-posted 12 days ago

Job description

Description
Summary:
  • Requires the ability to perform light maintenance and repairs, which include lube, oil, and filter changes, balancing and rotation of tires, and flushing cooling systems and is an entry-level position.

Essential Duties:
  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Sells lubrication, safety inspection, and other related services. Maintains related records on regular customers, following up periodically with telephone, mail, or personal reminders.
  • Inspects vehicle fluid levels, replenishes as necessary.
  • Checks tire pressure and adds air if needed.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.

Marginal Duties:
  • Other duties may be assigned.

Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Skills and Abilities:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations:
  • Valid Driver's License

Physical Demands:
  • While performing the duties of this job, the employee is regularly required to stand and reach with hands and arms. The employee is occasionally required to walk and use hands to finger, handle, or feel. The employee is occasionally required to sit, talk or hear, and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

Work Environment:
  • While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
  • Noise level is usually moderate.

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