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Service Advisor Trainee Jobs in Missouri (NOW HIRING)

SYDENSTRICKER NOBBE PARTNERS

Mentors Service Technician Trainees and Service Technicians. * Conducts or supports customer ... Experience with basic computer functions; experience using Service ADVISOR or other computer based ...

SYDENSTRICKER NOBBE PARTNERS

$20 - $40/hr

Mentors Service Technician Trainees and Service Technicians Conducts or supports customer clinics ... Experience with basic computer functions; experience using Service ADVISOR or other computer based ...

SYDENSTRICKER NOBBE PARTNERS

$20 - $40/hr

... Technician Trainees and Service Technicians Conducts or supports customer clinics Performs ... Service ADVISOR or other computer based diagnostic repair tools preferred Experience working ...

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Service Advisor Trainee information

What is the difference between Service Advisor Trainee vs Service Advisor?

AspectService Advisor TraineeService Advisor
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; experience preferred; certifications optional
Work EnvironmentEntry-level, training-focused, dealership or repair shopCustomer-facing, service department, fast-paced
Job ResponsibilitiesAssisting with customer inquiries, learning service processesCommunicating with customers, recommending services, managing repairs

The main difference is that a Service Advisor Trainee is in an entry-level position focused on learning the role, while a Service Advisor is an experienced professional actively managing customer service and repair processes. Trainees are in training, whereas Service Advisors handle daily customer interactions independently.

Can I be a service advisor trainee with no experience?

Yes, many service advisor trainee positions are designed for individuals without prior experience. Employers often provide on-the-job training to develop skills in customer service, vehicle knowledge, and communication, making it possible to start with little or no background in the field.

How hard is it to become a service advisor trainee?

Becoming a service advisor trainee typically requires a high school diploma or equivalent and good communication skills. On-the-job training is common, and some employers prefer candidates with basic automotive knowledge or customer service experience; certifications are not usually mandatory but can be beneficial. The role often involves learning about vehicle repairs, parts, and dealership operations over a few months.

What is a service advisor trainee?

A service advisor trainee is an entry-level position in automotive service departments where the individual learns to assist customers, understand vehicle repairs, and coordinate between technicians and clients. The role often involves developing communication skills, understanding service processes, and may require on-the-job training or certification programs.

What are the most commonly searched types of Service Advisor jobs in Missouri?

The most popular types of Service Advisor jobs in Missouri are:

Service Advisor Trainee jobs near you
Infographic showing various Service Advisor Trainee job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Pre-Planning Advisor Trainee

Service Corporation International

Saint Louis, MO • On-site

Part-time

Re-posted 7 days ago

Service Corporation International rating

6.6

Company rating: 6.6 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.

Job Responsibilities

Revenue Generation

  • Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.
  • Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family's unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.
  • Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.

Prospecting

  • Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends
  • Obtains referrals from families served through after care visits (ACV).
  • Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.

Build Relationships with Families

  • Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern
  • Supports families in time of grief with acts of kindness; attends services and/or receptions.
  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future

Teamwork

  • Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes
  • Shares family concerns with rest of the SCI team

Minimum Requirements

Education

  • High school diploma or equivalent required
  • college coursework preferred

License

  • Funeral Directors License where required by state law
  • Life Insurance license where required by state law; company will support obtaining licensing
  • Current state/province issued driver's license with an acceptable driving record

Experience

  • Sales experience preferred
  • Industry experience a plus
  • Previous Customer Relationship Management (CRM) systems experience a plus

Skills and Abilities

  • Computer and technology skills
  • Goal oriented self-starter
  • Public speaking ability; comfortable presenting to small groups
  • Ability to work well in a team, as well as independently
  • Ability to work a significant number of evenings and weekends
  • Bilingual is a plus
Postal Code: 63109Category (Portal Searching): SalesJob Location: US-MO - St. Louis

What Service Corporation International employees say

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