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Entry Level Salesforce Support Engineer Jobs (NOW HIRING)

Snap-on Inc

Support Engineer

Kenosha, WI

We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for ...

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...

Snap-on Diagnostics Inc.

Support Engineer

Kenosha, WI · On-site

Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...

New

AutoRABIT Holding Inc.

Customer Support Engineer

Austin, TX · On-site +1

$50K - $70K/yr

As a Support Engineer, you will contribute to AutoRABIT products adoption andsuccess. You will ... Experience working with Salesforce and/or a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual ...

Composio

Technical Support Engineer

... Salesforce, etc. We are a small team of engineers wrangling problems from context to search, that ... What you'll do? * own the customer support queue end to end - triage, reproduce, fix, ship, close ...

Robert Half

Application Support Engineer

Manhattan, NY · On-site

$70K - $90K/yr

We are looking for an Application Support Engineer to support, enhance, and maintain business ... PowerShell, Salesforce, or .NET. * Experience with software development life cycle processes ...

Data Innovations

Support Engineer 1

Colchester, VT

$40K - $56K/yr

The Support Engineer 1 is expected to handle entry level customer calls and cases, escalating complex issues to senior staff or Management. Responsibilities: * Develop working knowledge on Data ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance ... Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.) Have you notified ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance ... Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.) Have you notified ...

Bruker

Product Support Engineer

Delray Beach, FL

The Product Support Engineer is a visible and key customer facing role; responsible to provide ... Document all pertinent data and service events using SFDC reporting system * Provide onsite ...

Cleo (US)

Support Engineer I

Rockford, IL · On-site +1

$65K - $75K/yr

Position Overview The Support Engineer I serves as the first point of contact for Cleo customers ... Experience using CRM and ticketing platforms such as Salesforce, Zendesk, or ServiceNow.

Obsidian Security

Senior Support Engineer

Spokane, WA · On-site +1

$130K/yr

... 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security ... Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify ...

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All JobsSalesforce Support Engineer JobsEntry Level Salesforce Support Engineer Jobs

Entry Level Salesforce Support Engineer information

See salary details

$38K

$84.3K

$149K

How much do entry level salesforce support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for entry level salesforce support engineer in the United States is $84,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Support Engineer vs Salesforce Administrator?

AspectEntry Level Salesforce Support EngineerSalesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Support Specialist)Salesforce Certified Administrator
Primary RoleProvide technical support, troubleshoot issues, assist with system configurationsManage and customize Salesforce platform, user management, automation setup
Work EnvironmentSupport teams, IT departments, customer serviceAdmin teams, business units, Salesforce teams
Common UsageEntry-level support roles, technical troubleshootingPlatform management, user training, process automation

While both roles involve working with Salesforce, the Entry Level Salesforce Support Engineer focuses on technical support and troubleshooting, whereas the Salesforce Administrator manages and customizes the platform to meet business needs. The support engineer typically handles technical issues, while the administrator handles configuration and user management.

Can I get an Entry Level Salesforce Support Engineer job with no experience?

Entry Level Salesforce Support Engineer positions typically require some familiarity with Salesforce platforms, basic troubleshooting skills, and relevant certifications such as Salesforce Administrator. While prior experience is not always mandatory, having related skills or completing training programs can improve your chances of securing the role. Employers often look for candidates with a willingness to learn and foundational knowledge of CRM systems.

What are entry level roles at Salesforce?

Entry level roles at Salesforce include positions such as Salesforce Support Engineer, Associate Consultant, and Business Analyst. These roles typically require basic knowledge of Salesforce platforms, strong communication skills, and may involve training or certifications like Salesforce Administrator. They offer opportunities for new professionals to gain experience in cloud-based CRM solutions and customer support.

What is the salary of an entry level Salesforce support engineer?

An entry-level Salesforce Support Engineer typically earns between $50,000 and $70,000 annually, depending on location, company size, and prior experience. Starting salaries may increase with Salesforce certifications and familiarity with support tools like Service Cloud and Salesforce Lightning. Compensation can also vary based on the industry and the complexity of support tasks performed.
More about Entry Level Salesforce Support Engineer jobs

What are the most commonly searched types of Salesforce Support Engineer jobs?

The most popular types of Salesforce Support Engineer jobs are:

What states have the most Entry Level Salesforce Support Engineer jobs?

States with the most job openings for Entry Level Salesforce Support Engineer jobs include:

What job categories do people searching Entry Level Salesforce Support Engineer jobs look for?

The top searched job categories for Entry Level Salesforce Support Engineer jobs are:

Entry Level Salesforce Support Engineer jobs near you
Infographic showing various Entry Level Salesforce Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,294 per year, or $40.5 per hour.

Support Engineer

Snap-on Inc

Kenosha, WI

Full-time

Re-posted 24 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

287th of 490 rated machine equipment manufacturers

Job description

We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for someone who enjoys digging into application issues, working with data, and exploring emerging tools like AI agents to improve support operations.


  • Troubleshoot and resolve issues across web applications, APIs, and backend services
  • Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application Insights, Elastic Log Analytics)
  • Manage and prioritize support queues based on severity, impact, and SLAs
  • Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes
  • Collaborate with product managers, business analysts, and developers to clearly define bugs and expected behavior
  • Document issues and translate findings into well-structured bug reports, user stories, or functional specs
  • Assist in validating bug fixes and supporting release testing
  • Contribute knowledge base articles and support playbooks
  • Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions)

  • Bachelor’s degree in computer science, Information Systems, or related field (or equivalent practical experience)
  • Strong foundational SQL skills (queries, joins, basic performance awareness)
  • Understanding of web application architecture (frontend, backend, APIs)
  • Familiarity with Azure ecosystem (App Services, Azure SQL, monitoring tools)
  • Ability to troubleshoot issues using logs, error messages, and system behavior
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks in a queue-driven support environment
  • Clear communication skills for both technical and non-technical audiences

Preferred Qualifications

  • Exposure to JavaScript-based web applications or REST APIs
  • Experience with tools like Azure Application Insights, Log Analytics, or similar observability platforms
  • Familiarity with ticketing systems (Jira)
  • Basic understanding of Agile, product management, or business analysis practices
  • Exposure to AI tools or LLM-based support agents (e.g., chatbot workflows, prompt tuning, or automation tools like n8n)
  • Experience writing bug reports, acceptance criteria, or functional specifications

Key Competencies

  • Structured problem-solving and root cause analysis
  • Ability to translate issues into actionable technical and functional requirements
  • Ownership mindset with attention to detail
  • Curiosity and willingness to experiment with AI-driven support improvements
  • Strong collaboration across engineering, product, and support teams

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