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Entry Level Salesforce Support Engineer Jobs in Connecticut

... support for seamless integration and utilisation of business applications, enabling clients to ... Salesforce.com Certified Administrator, Salesforce.com Certified Developer, Salesforce.com ...

... support for seamless integration and utilisation of business applications, enabling clients to ... Salesforce.com Certified Administrator, Salesforce.com Certified Developer, Salesforce.com ...

... | Entry-Level | Full-Time Are you ready to launch your career with one of the world's most ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

... Salesforce platform. This role will also support the delivery and rollout of a new Single-Entry Portal, working closely with business stakeholders, developers, analysts, and agile teams. This is a ...

... Salesforce platform. This role will also support the delivery and rollout of a new Single‑Entry Portal, working closely with business stakeholders, developers, analysts, and agile teams. This is a ...

Software Engineer I

Hartford, CT · On-site

$99K - $163K/yr

Design, develop, and implement Salesforce solutions to support Personal Insurance digital ... Apply engineering fundamentals to Salesforce development, configuration, and integration projects

Software Engineer I

Hartford, CT · On-site

$99K - $163K/yr

Design, develop, and implement Salesforce solutions to support Personal Insurance digital ... Apply engineering fundamentals to Salesforce development, configuration, and integration projects

AECOM is seeking an Entry-Level Bridge Engineer to be based in Rocky Hill, CT. In this role, the ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

AECOM is seeking an Entry-Level Bridge Engineer to be based in Rocky Hill, CT. In this role, the ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

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Entry Level Salesforce Support Engineer information

What is the difference between Entry Level Salesforce Support Engineer vs Salesforce Administrator?

AspectEntry Level Salesforce Support EngineerSalesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Support Specialist)Salesforce Certified Administrator
Primary RoleProvide technical support, troubleshoot issues, assist with system configurationsManage and customize Salesforce platform, user management, automation setup
Work EnvironmentSupport teams, IT departments, customer serviceAdmin teams, business units, Salesforce teams
Common UsageEntry-level support roles, technical troubleshootingPlatform management, user training, process automation

While both roles involve working with Salesforce, the Entry Level Salesforce Support Engineer focuses on technical support and troubleshooting, whereas the Salesforce Administrator manages and customizes the platform to meet business needs. The support engineer typically handles technical issues, while the administrator handles configuration and user management.

Can I get an Entry Level Salesforce Support Engineer job with no experience?

Entry Level Salesforce Support Engineer positions typically require some familiarity with Salesforce platforms, basic troubleshooting skills, and relevant certifications such as Salesforce Administrator. While prior experience is not always mandatory, having related skills or completing training programs can improve your chances of securing the role. Employers often look for candidates with a willingness to learn and foundational knowledge of CRM systems.

What are entry level roles at Salesforce?

Entry level roles at Salesforce include positions such as Salesforce Support Engineer, Associate Consultant, and Business Analyst. These roles typically require basic knowledge of Salesforce platforms, strong communication skills, and may involve training or certifications like Salesforce Administrator. They offer opportunities for new professionals to gain experience in cloud-based CRM solutions and customer support.

What is the salary of an entry level Salesforce support engineer?

An entry-level Salesforce Support Engineer typically earns between $50,000 and $70,000 annually, depending on location, company size, and prior experience. Starting salaries may increase with Salesforce certifications and familiarity with support tools like Service Cloud and Salesforce Lightning. Compensation can also vary based on the industry and the complexity of support tasks performed.

What are popular job titles related to Entry Level Salesforce Support Engineer jobs in Connecticut?

For Entry Level Salesforce Support Engineer jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Entry Level Salesforce Support Engineer jobs in Connecticut look for?

The top searched job categories for Entry Level Salesforce Support Engineer jobs in Connecticut are:

Infographic showing various Entry Level Salesforce Support Engineer job openings in Connecticut as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution.

REQT: Direct Client: Salesforce Support Analyst @ Hartford, CT - Hybrid - Only Locals.

KSN Technologies, Inc.

Hartford, CT • On-site

Other

Posted 3 days ago

New


Job description

Salesforce Support Analyst

Hartford, CT – Hybrid – Only Locals

12 Months Contract

We are looking for candidates who can work on our W2.

No C2C/1099.

Candidate Must Be Local

This is a HYBRID position which requires the contractor to be onsite at least one day a week.

Purpose:

Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support, assist technical analysts, and support ongoing enhancements to our current portals built on the Salesforce platform. This role will also support the delivery and rollout of a new Single-Entry Portal, working closely with business stakeholders, developers, analysts, and agile teams.   This is a hybrid position as the incumbent will be required to be onsite at least one day a week.

Scope of Work:

The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities. Additionally, the Contractor will support technical analysts with requirement clarifications, testing, small configuration updates, communication with stakeholders, and documentation. The Contractor will also assist in the adoption and support of the upcoming Single-Entry Portal, including user onboarding, issue intake, root cause identification, and coordination with the technical team for resolution.

Deliverables:

- End-user technical support responses and resolutions
- Issue triage, documentation, and tracking in Azure DevOps and JIRA
- Support tickets with troubleshooting notes
- Feedback documentation for enhancements and new portal features
- UAT support for Salesforce and Single Entry Portal releases
- User support guides, knowledge base entries, or process documentation as needed

Work will be ongoing throughout the engagement, supporting bi-weekly or monthly release cycles. Major activities include onboarding, portal enhancement support, UAT cycles, user feedback gathering, and Single Entry Portal rollout support.

Successful fulfillment of support responsibilities, timely response to user-reported issues, accurate documentation, effective communication with technical analysts, and positive feedback from business stakeholders. Contractor should demonstrate deep understanding of the Salesforce provider and parent portals and provide high-quality end-user support.

Responsibilities:
- Provide technical support to end users of the provider portal, parent portal, and Single Entry Portal
- Assist technical analysts with enhancements, testing, and documentation
- Participate in agile ceremonies, backlog refinement, and release readiness discussions
- Perform root cause analysis and collaborate with developers on bug resolution
- Support UAT test cycles and portal validation activities
- Maintain clear communication with stakeholders and users