ZipRecruiter

Log In

2

Entry Level Roadside Assistance Dispatcher Jobs (NOW HIRING)

Jiffys mobile

Be Seen First

Jiffys assistance - Roadside assistance

Fort Wayne, IN · On-site

$125 - $1.3K/wk

Use technology and AI to coordinate customers, workers, dispatching, sales, scheduling, and service ... roadside assistance, mobile automotive services, local commerce, marketplace buying and selling ...

Navigate Search

Daytime Dispatcher

Hackensack, NJ · On-site

Entry-Level Dispatcher - Career Opportunity in the Towing Industry Direct Hire and Full Time About Us: We are a growing and customer-focused towing and roadside assistance company seeking a motivated ...

next page

Showing results 1-20

All JobsRoadside Assistance Dispatcher JobsEntry Level Roadside Assistance Dispatcher Jobs

Entry Level Roadside Assistance Dispatcher information

See salary details

$11

$22

$33

How much do entry level roadside assistance dispatcher jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level roadside assistance dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does an entry level roadside assistance dispatcher do?

An Entry Level Roadside Assistance Dispatcher is responsible for receiving calls from motorists who need help with vehicle breakdowns or emergencies. They gather essential information, assess the situation, and coordinate the dispatch of appropriate service personnel, such as tow trucks or roadside technicians. Dispatchers also provide updates to customers and ensure that help arrives as quickly and safely as possible. Attention to detail, communication skills, and the ability to stay calm under pressure are important in this role.

What are the key skills and qualifications needed to thrive as an entry level roadside assistance dispatcher?

To thrive as an Entry Level Roadside Assistance Dispatcher, you need strong communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and call center technology is typically required. Excellent problem-solving skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of roadside help and positive customer experiences during stressful situations.

What are some common challenges faced by entry level roadside assistance dispatchers, and how can they be managed?

Entry level roadside assistance dispatchers often encounter challenges such as handling high call volumes during peak times, communicating clearly with distressed motorists, and coordinating efficiently with field technicians. Managing these challenges requires strong multitasking skills, the ability to remain calm under pressure, and effective use of dispatch software systems. Many organizations provide training and support, including mentoring from experienced dispatchers, to help new team members develop these essential skills and adapt to the fast-paced environment.

What is the difference between Entry Level Roadside Assistance Dispatcher vs Entry Level Towing Dispatcher?

AspectEntry Level Roadside Assistance DispatcherEntry Level Towing Dispatcher
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, basic communication skills
Work EnvironmentField calls, coordinate roadside services like tire changes, lockoutsCoordinate towing services, dispatch tow trucks, manage customer requests
Employer & Industry UsageAuto assistance companies, roadside service providersTowing companies, vehicle recovery services
Search & Comparison IntentYesYes

Both roles involve dispatching services related to vehicle assistance, but roadside assistance dispatchers focus on immediate roadside help like tire changes and lockouts, while towing dispatchers coordinate vehicle towing and recovery. They share similar credentials and work environments, making them common comparison options for job seekers in vehicle support services.

More about Entry Level Roadside Assistance Dispatcher jobs

What cities are hiring for Entry Level Roadside Assistance Dispatcher jobs?

Cities with the most Entry Level Roadside Assistance Dispatcher job openings:

What are the most commonly searched types of Roadside Assistance Dispatcher jobs?

The most popular types of Roadside Assistance Dispatcher jobs are:

What states have the most Entry Level Roadside Assistance Dispatcher jobs?

States with the most job openings for Entry Level Roadside Assistance Dispatcher jobs include:

What job categories do people searching Entry Level Roadside Assistance Dispatcher jobs look for?

The top searched job categories for Entry Level Roadside Assistance Dispatcher jobs are:

Entry Level Roadside Assistance Dispatcher jobs near you
Infographic showing various Entry Level Roadside Assistance Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher, Roadside Assistance

Estes Express Lines

Charlotte, NC

Full-time

Re-posted 17 days ago

Estes Express Lines rating

8.3

Company rating: 8.3 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

4th of 64 rated delivery companies

Job description

Job Summary:

As a leading LTL freight carrier who has been in business since 1931, Estes Express Lines takes great pride in leading the industry with qualified Roadside Assistance Dispatchers based in our corporate offices in Richmond, Va. Dispatchers are the first contact Estes' drivers make when their equipment fails and Dispatchers help them get back on the roads to meet the customer needs. If you are looking for a rewarding and challenging career with opportunity for advancement, Estes is the place for you.

  • Responsible for assisting road drivers by coordinating breakdown & accidents via telephone communication with Estes Central Dispatch, Safety, Maintenance personnel & outside vendors
  • Monitor DOT roadside inspections and authorize purchase orders
  • Assist co-workers in other office duties
  • Regular attendance is required.
  • This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Qualifications:
  • High School Diploma or General Education Degree (GED), or any combination of education and experience which would provide an equivalent background
  • Strong customer service focus and excellent communication skills required
  • Efficient data entry skills required
  • Experience using MS Office and Excel preferred
  • Strong work ethic and flexibility to work various hours and shifts based on business needs. Roadside Dispatch team works 24/7/365 days
  • Mechanical experience preferred
  • Dispatching experience preferred
  • Completion of technical school and experience with heavy trucks preferred
  • AS/400 experience preferred
  • Ability to multi-task and make quick decisions while working in a fast paced team environment
  • Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
  • Must be able to comply with all company policies, rules, procedures and Code of Conduct
  • Must be able to interact well with others
  • Must be able to work independently, or in a team setting
  • Must be capable of working under tight time constraints in a high volume environment with multiple priorities
  • Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
  • Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
  • Must be authorized to work in the United States
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.
Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.


What Estes Express Lines employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Estes Express Lines logo

About Estes Express Lines

Sourced by ZipRecruiter

Estes Express Lines, headquartered in Richmond, Virginia, USA, is a full-service freight transportation provider. Founded in 1931, the company has grown to be one of the leading freight carriers in North America. They serve customers across the continental U.S., Canada, Mexico, and across the globe with an extensive network of nearly 260 terminals. Their services encompass less-than-truckload (LTL), time-critical guaranteed, volume and truckload, global, and custom solutions. Estes values reliability, responsibility, and resources, showing their commitment to delivering quality services and an unmatched freight transportation network.

Industry

Trucking

Company size

10,000+ Employees

Headquarters location

Richmond, VA, US

Year founded

1931

View All Estes Express Lines Jobs

Apply