Entry Level Risk Adjustment Coder Jobs in Toronto, ON

Job Title: Transaction Processing Officer#1007401

Location: Mississauga, ON (Hybrid)

Duration: 6 months contract (with possibility of extension/conversion)

Summary of the Role

The successful candidate will provide a broad range of operational support and perform general to specialized transactions and processing activities within Operations and Business Services. The role may also contribute to analysis, reporting, critical projects, and special initiatives that strengthen operational processes and enhance service quality.

Typical Day-to-Day Responsibilities

• Support clients in managing their finances.
• Review documents submitted by branch partners to ensure they meet legal requirements.
• Process documentation when accurate and complete.
• Follow up with partners when additional information or corrections are required.
• Execute transactions accurately and within established service level agreements (SLAs).
• Support incoming transactions by validating information and performing adjustments within authority levels.
• Respond to internal partner requests in an effective and timely manner.
• Prioritize and manage workload to meet service and productivity requirements.
• Investigate and escalate non-standard or high-risk activities when appropriate.
• Review internal processes and provide ideas for process improvements.
• Ensure adherence to operating policies, procedures, and enterprise frameworks, including Anti-Money Laundering (AML) and Business Continuity Management requirements.

Key Responsibilities

Customer

• Execute transactions accurately, on time, and in line with established guidelines and procedures while adhering to formal or informal Service Level Agreements (SLAs).
• Refer or escalate processing or operational issues as needed based on a solid understanding of the issue and connect with the appropriate function or partner to facilitate resolution.
• Identify opportunities to improve service delivery.
• Support partners with incoming transactions, validating information as required to perform adjustments within authority levels.
• Interact with partners by responding to requests effectively and within required timelines.

Shareholder

• Prioritize and manage workload to meet SLA requirements for service and productivity.
• Understand internal and industry regulations and trends, remain informed of emerging issues, and apply appropriate due diligence in accordance with operating policies and procedures.
• Exercise discretion when managing correspondence, information, and confidential matters, escalating issues when appropriate.
• Support the timely and accurate completion of business processes.
• Actively review internal processes and activities and provide recommendations for improvement.
• Investigate and escalate non-standard or high-risk activities as appropriate.
• Adhere to enterprise frameworks and methodologies related to operational activities, including Anti-Money Laundering (AML) and Business Continuity Management.
• Comply with the Bank Code of Conduct.

Required Skills

• Fully bilingual in French and English (written and verbal).
• Minimum 5 years of banking experience.
• Prior experience working in an SLA-driven environment.
• Strong proficiency with MS 365, including Excel, Outlook, and Word.
• Comfortable using AI technology.
• Ability to adhere to strict deadlines and manage high volumes of work.
• Excellent quantitative and analytical skills.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively within a team environment.
• Self-motivated and goal-oriented.
• Ability to adapt to changing policies and procedures.
• Strong attention to detail.
• Understanding of Money Market (MM) and Foreign Exchange (FX) products, including:
• Options
• Foreign Exchange Spots and Forwards
• Money Market Deposits
• Loans
• Sound knowledge of MS Office with advanced Excel proficiency.
• Ability to learn and apply skills to new software programs.
• Knowledge of Global and WSS platforms is considered an asset.

Education & Experience

• 0–2 years of experience in a Trade Processing-related role.
• Experience with cash products such as:
• Loans
• Deposits
• Swaps
• Forwards

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

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Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment/Selection Processes.