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Entry Level Remote Call Center Jobs in Virginia (NOW HIRING)

Sentara

Web and Contact Center Representative

Norfolk, VA · Remote

$15.50 - $19.25/hr

This is a Full-time remote position; Shift Time: 9:30 AM to 6:00 PM EST. In this role, you will ... Minimum 3 years of call center experience (required) * Experience handling community-based inbound ...

Maximus

Technician 1 - Help Desk Support (Call Center)

VA · On-site +1

$20 - $27/hr

This position is fully remote. Employment is contingent upon successful completion of a CMS client ... call center telephony equipment. - Experience in customer support or call center support ...

SOS International LLC

Call Agent

Reston, VA · Remote

$15.50 - $20.50/hr

Fully Remote, US, USA Contract Clearance Requirement: Other Company Description Founded in 1989 ... Call Agents perform the call center supported registration process, provide applicable referrals ...

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All JobsEntry Level Remote Call Center JobsEntry Level Remote Call Center Jobs in Virginia

Entry Level Remote Call Center information

See Virginia salary details

$10

$17

$24

How much do entry level remote call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level remote call center in Virginia is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What are entry level remote call center jobs?

Entry level remote call center jobs involve handling customer inquiries, complaints, and support requests over the phone or through digital channels from a home-based location. These roles typically require good communication skills, basic computer literacy, and the ability to work independently. Responsibilities often include answering calls, resolving customer issues, and documenting interactions. Entry level positions generally provide training, do not require prior call center experience, and offer flexible schedules.

What is the difference between Entry Level Remote Call Center vs Customer Service Representative?

AspectEntry Level Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in call centers, telecommunication, retailWidespread across various industries including retail, healthcare, finance
Job FocusHandling inbound/outbound calls, customer inquiriesAssisting customers, resolving issues, providing product info

Both roles typically require similar credentials and are often remote, but the Entry Level Remote Call Center specifically emphasizes call handling in a home setting, while Customer Service Representatives may work in various environments and industries. The roles overlap significantly in skills and duties, making them closely related options for entry-level job seekers in customer support.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Call Center Representative, and why are they important?

To thrive as an Entry Level Remote Call Center Representative, you need strong verbal communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and ticketing platforms is frequently required. Excellent listening skills, patience, and the ability to work independently are standout soft skills for this role. These competencies are essential for providing efficient customer service, resolving issues remotely, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by entry level remote call center agents, and how can they be overcome?

Entry level remote call center agents often face challenges such as maintaining focus in a home environment, managing high call volumes, and handling difficult customer interactions without in-person support. To overcome these, it's important to create a dedicated workspace, follow a structured daily routine, and make use of company-provided training and resources. Frequent communication with your team and supervisor can also help you feel supported and connected, even when working remotely.
What are the most commonly searched types of Remote Call Center jobs in Virginia? The most popular types of Remote Call Center jobs in Virginia are:
What are popular job titles related to Entry Level Remote Call Center jobs in Virginia? For Entry Level Remote Call Center jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Call Center jobs in Virginia look for? The top searched job categories for Entry Level Remote Call Center jobs in Virginia are:
Entry Level Remote Call Center jobs near you
Infographic showing various Entry Level Remote Call Center job openings in Virginia as of June 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,937 per year, or $17.8 per hour.

Onsite Benefits Call Center Representative

Conduent Business Services, LLC

Virginia Beach, VA • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Benefits Call Center Representative  

Onsite in Chesapeake, VA 

Excellent benefits and team atmosphere 

Pay: $17/hour

About the Role:

As a Benefits Call Center Representative, you’ll support customers by answering inbound calls related to employee and retiree annuity benefits. This includes assisting callers with retirement-related inquiries, benefit information, and general questions regarding their benefits.

You will manage a steady call volume while actively listening, navigating multiple systems, and providing accurate and timely resolutions. Strong attention to detail, communication skills, and empathy are essential when handling sensitive customer information.

This position requires a self-motivated individual who can remain focused, meet performance expectations, and deliver a professional, positive experience for every caller in a remote environment.

Requirements:

We’re seeking candidates with strong communication skills and a customer-first mindset. To succeed in this role, you must have:

  • Previous customer service and/or call center experience
  • Experience with healthcare, employer benefits, or retirement/annuity benefits preferred
  • Strong keyboarding skills and proficiency navigating multiple systems
  • Excellent verbal and written communication skills
  • Strong problem-solving skills
  • Ability to multitask effectively while managing a high volume of calls
  • Ability to follow guidelines and provide accurate information
  • High school diploma, GED, or college degree
  • Successful completion of background check and/or drug test
  • Must be 18 years of age or older

Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! 

  1. Apply to the role and provide your basic profile information (2 minutes) 
  2. If you qualify for the role, a recruiter will reach out to discuss the opportunity! 

Be part of the future 

 Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! 

About Conduent 

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them. 

 You have an opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day. 

 We offer excellent benefits (medical, dental, and vision), a consistent work schedule, paid training, and a great work environment. 

Pay: $17/hour, which may be below your state’s minimum wage. Please take this into consideration when applying.


Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17 an hour.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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