ZipRecruiter

Log In

3

Entry Level Remote Apple Support Jobs in Raleigh, NC

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

InsuraTec

Sales Representative (Remote)

Carrboro, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Knightdale, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Smithfield, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Wendell, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Clayton, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Raleigh, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Durham, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Cary, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Apex, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

next page

Showing results 1-20

All JobsApple Support JobsEntry Level Remote Apple Support JobsEntry Level Remote Apple Support Jobs in Raleigh, NC

Entry Level Remote Apple Support information

What is an Entry Level Remote Apple Support job?

An Entry Level Remote Apple Support job involves assisting customers with Apple products and services, such as iPhones, Macs, iPads, and software, through phone, chat, or email, all while working from home. Employees in this role help troubleshoot issues, answer questions, and guide users through solutions, often following scripts or guidelines provided by Apple. No prior technical experience is usually required, as training is provided. The main requirements are strong communication skills, basic computer knowledge, and a customer-focused attitude.

What is the difference between Entry Level Remote Apple Support vs Entry Level Remote Technical Support Specialist?

AspectEntry Level Remote Apple SupportEntry Level Remote Technical Support Specialist
Required CredentialsApple certification, basic technical knowledgeGeneral technical certifications, troubleshooting skills
Work EnvironmentRemote, customer service-focused, Apple productsRemote, diverse industries, various hardware/software issues
Employer & Industry UsageApple retail, support centers, authorized service providersIT companies, tech support firms, service providers
Search & Comparison IntentFocus on Apple-specific support rolesBroader tech support roles across brands

Entry Level Remote Apple Support primarily involves assisting customers with Apple products, requiring Apple-specific certifications. In contrast, Entry Level Remote Technical Support Specialists handle a wider range of technical issues across various brands and platforms. Both roles are remote, customer-focused, and require troubleshooting skills, but Apple Support is specialized in Apple ecosystems, while Technical Support Specialists have a broader scope.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Apple Support Specialist, and why are they important?

To thrive as an Entry Level Remote Apple Support Specialist, you need basic technical troubleshooting skills, familiarity with Apple products, and typically a high school diploma or equivalent. Experience with customer support ticketing systems, remote desktop tools, and Apple's proprietary support platforms is often required. Strong communication, patience, and problem-solving abilities help you deliver clear assistance and build customer trust. These skills ensure efficient issue resolution and maintain Apple’s high standards for customer satisfaction.

What are some common challenges faced by Entry Level Remote Apple Support employees, and how can they overcome them?

Entry Level Remote Apple Support employees often encounter challenges such as troubleshooting a wide range of technical issues without in-person access to devices, managing multiple support tickets simultaneously, and communicating solutions clearly to customers with varying technical backgrounds. To overcome these challenges, it’s helpful to rely on Apple’s comprehensive knowledge base, participate actively in team meetings to share insights, and develop strong communication skills. Continuous learning and seeking feedback from more experienced team members also contribute to professional growth and improved problem-solving abilities.
What are the most commonly searched types of Remote Apple Support jobs in Raleigh, NC? The most popular types of Remote Apple Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Remote Apple Support jobs in Raleigh, NC? For Entry Level Remote Apple Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Apple Support jobs in Raleigh, NC look for? The top searched job categories for Entry Level Remote Apple Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Remote Apple Support jobs? Cities near Raleigh, NC with the most Entry Level Remote Apple Support job openings:
Entry Level Remote Apple Support jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Apex, NC • Remote

$11.75 - $15.75/hr

Contractor

Re-posted 2 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

View All Liveops Jobs

Apply