ZipRecruiter

Log In

3

Entry Level Remote Account Manager Jobs in Virginia

NFP

Commercial Lines Senior Account Manager

Reston, VA · Remote

We are seeking an experienced Senior Account Manager with generalist coverage experience and ... This is a full-time remote position. Typical work hours are 8:30-5 :00 EST, M-F. Candidates would ...

next page

Showing results 1-20

All JobsEntry Level Remote Account Manager JobsEntry Level Remote Account Manager Jobs in Virginia

Entry Level Remote Account Manager information

What is the difference between Entry Level Remote Account Manager vs Customer Service Representative?

AspectEntry Level Remote Account ManagerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma or equivalent
Work EnvironmentRemote, client-facing, sales-orientedRemote or on-site, support-focused
Employer & Industry UsageUsed in sales, marketing, and client management sectorsCommon in retail, telecom, and service industries
Search & Comparison IntentUnderstanding roles with client management and sales dutiesSeeking customer support or service roles

The Entry Level Remote Account Manager focuses on managing client accounts, sales, and building relationships remotely, often requiring some sales or customer management skills. In contrast, Customer Service Representatives primarily handle customer inquiries and support, emphasizing problem-solving and communication skills. While both roles are remote and entry-level, they serve different functions within organizations and attract different candidate interests.

What are popular job titles related to Entry Level Remote Account Manager jobs in Virginia? For Entry Level Remote Account Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Account Manager jobs in Virginia look for? The top searched job categories for Entry Level Remote Account Manager jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Remote Account Manager jobs? Cities in Virginia with the most Entry Level Remote Account Manager job openings:
Entry Level Remote Account Manager jobs near you

Technical Account Manager (SQL) - Remote

Varicent

Richmond, VA • Remote

Other

Posted 3 days ago

Job description

Varicent's Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client's varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

  • Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
  • Review impact of new features and fixes and assess those against customers organizational needs
  • Assist in configuring Varicent specific solutions based on customer requirements as requested
  • Generate and communicate monthly performance and support metric reports
  • Analyze usage data and metrics to identify remedial actions required
  • Help implement remedial actions for proactive maintenance
  • Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
  • Take initiative in identifying growth opportunities
  • Collaborate with our team to achieve sustainable project and product growth
  • Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
  • Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

  • At least 7 years of experience in IT Consulting, Enterprise Software Implementation
  • Bachelor's Degree or higher in a technical field or a related business discipline
  • Prior experience with Query Based Languages and Relational Databases
  • Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
  • Time management: organize work schedules ensuring deadlines are always met
  • Strong business communication skills
  • Experience in gathering and interpreting requirements and matching those with product capabilities
  • Ability to empathize with customers and understand their needs at every stage of the software lifecycle
  • Initiative and ability to work with minor oversightAbility to adapt to evolving and changing processes
  • Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

  • Candidate should be familiar with company culture, policies, and internal systems.
  • Training and onboarding should be complete.
  • Candidate will learn the various sources to obtain information.
  • Begin client and CSM introductions.
  • Participation in team meetings and events.

4-6 Months:

  • Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
  • Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

  • Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Apply