Entry Level Pre Litigation Case Manager Jobs in Arizona

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Job Location:

Division of Developmental Disabilities
125 East Elliot Road, Chandler, Arizona 85225
11518 East Apache Trail, Apache Junction, Arizona 85120

Posting Details:

Salary: $49,000 - $51,000 
Grade: 17
Closing Date: August 31, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life.  DES is looking for individuals who are committed to service, community and teamwork. To learn more about DES please visit des.az.gov; or Click on the here  to view 'Our DES' video. Come join the DES Team!
The Department of Economic Security, Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Case Manager 2. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcotracted by a DDD Qualified Vendor. 

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Drive a vehicle to conduct onsite visits to members' homes, schools and/or program sites to develop relationships and to discuss service needs and supports.
• Develop, review, monitor and evaluate Person-Centered Service Plan (PCSP) in accordance with mandated. timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies.
• Facilitate meetings and program visits to assist with member/family choices; Complete referrals for assessed/covered services.
• Collaborate with community agencies to provide assistance and support to members and families in crisis.
• Write comprehensive progress notes and maintain case records.  Prepare a variety of reports and complete special projects, as required.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Health Insurance Portability and Accountability Act (HIPAA).
• Medical and behavioral health issues and terminology.
• Knowledge of methods, procedures, and techniques used in the development of Person-Centered Service Plan (PCSP).
• Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
• Principles and practices of case management.

Skill in:

• Developing, evaluating, and maintaining member service plans.
• Interviewing, counseling, and interacting with members and family members.
• Problem identification and resolution.

Ability to:

• Work independently and within diverse work teams.
• Organize and manage case load.
• Document case files and information within the required/mandated timelines.
• Maintain confidentiality.
• Drive a motor vehicle.

Selective Preference(s):

The ideal candidate for this position will have:

Bilingual speaking and listening proficiency in Spanish/English. 

Pre-Employment Requirements:

Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI).
A Bachelor's Degree in Human Service, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities.

Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.

Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.

Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child 
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Teresa Brown at 480-673-0590. 
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-673-0590 or tbrown@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation. 

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