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Entry Level Non Profit Jobs in Springfield, MA (NOW HIRING)

ServiceNet

IT Helpdesk Technician

Northampton, MA · On-site

$20/hr

Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA ... And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps ...

Guidewire Inc

Direct Support Professional

Chicopee, MA · On-site

$18/hr

We are a Non-Profit Human Service Agency supporting people with disabilities in community settings ... We offer entry level opportunities for candidates interested in exploring opportunities in the ...

ServiceNet

IT Helpdesk Technician

Northampton, MA · On-site

$20/hr

Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA ... And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps ...

All JobsNon Profit JobsEntry Level Non Profit JobsEntry Level Non Profit Jobs in Springfield, MA

Entry Level Non Profit information

See Springfield, MA salary details

$13

$19

$25

How much do entry level non profit jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level non profit in Springfield, MA is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $20.38 per hour, depending on experience, location, and employer.

What are some typical challenges faced by entry-level professionals in nonprofit organizations, and how can they be addressed?

Entry-level professionals in nonprofit organizations often face challenges such as limited resources, balancing multiple responsibilities, and adapting to a fast-paced, mission-driven environment. It's common to work with small teams, which means you may be asked to handle a variety of tasks outside your initial job description. Staying organized, being proactive in seeking feedback, and building strong relationships with colleagues can help you navigate these challenges effectively. Nonprofits also value initiative, so don't hesitate to propose new ideas or volunteer for special projects to gain experience and visibility within the organization.

What is an entry level non profit job?

Entry level non profit jobs are positions within non profit organizations that are designed for individuals who are new to the workforce or the non profit sector. These roles typically require little or no prior experience and are ideal for recent graduates or those looking to transition into non profit work. Common entry level positions include program assistant, development assistant, administrative assistant, and volunteer coordinator. Responsibilities often involve supporting program operations, fundraising efforts, communications, and general office tasks. These roles provide valuable experience and a pathway to more advanced positions in the non profit sector.

What are the key skills and qualifications needed to thrive as an entry level nonprofit professional, and why are they important?

To thrive as an Entry Level Nonprofit Professional, you typically need a bachelor's degree (often in fields like communications, social sciences, or public administration), strong organizational abilities, and a passion for mission-driven work. Familiarity with donor management software, Microsoft Office Suite, and online fundraising platforms is often required. Excellent communication, teamwork, and adaptability help you build relationships and respond to changing priorities. These skills ensure you can effectively support nonprofit operations, advance organizational goals, and make a positive community impact.

What is the difference between Entry Level Non Profit vs Entry Level Fundraiser?

AspectEntry Level Non ProfitEntry Level Fundraiser
Required CredentialsHigh school diploma or equivalent; some roles may prefer a bachelor's degree in social sciences or related fieldsHigh school diploma or equivalent; often a bachelor's degree in marketing, communications, or related fields is preferred
Work EnvironmentOffice settings, community centers, or outreach events within nonprofit organizationsOffice environments, event venues, and community outreach settings within nonprofit organizations
Employer & Industry UsageUsed across various nonprofit sectors including social services, education, and healthPrimarily within nonprofit organizations focused on fundraising, donor relations, and development

Entry Level Non Profit roles focus on supporting the organization’s mission through various administrative, outreach, or program support tasks, while Entry Level Fundraisers specifically concentrate on generating donations and engaging donors. Both roles often require similar educational backgrounds and work environments, but their core responsibilities differ, with fundraisers emphasizing donor engagement and fundraising strategies.

What are the most commonly searched types of Non Profit jobs in Springfield, MA? The most popular types of Non Profit jobs in Springfield, MA are:
What are popular job titles related to Entry Level Non Profit jobs in Springfield, MA? For Entry Level Non Profit jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Non Profit jobs in Springfield, MA look for? The top searched job categories for Entry Level Non Profit jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Non Profit jobs? Cities near Springfield, MA with the most Entry Level Non Profit job openings:
Entry Level Non Profit jobs near you
Infographic showing various Entry Level Non Profit job openings in Springfield, MA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,761 per year, or $19.1 per hour.

IT Helpdesk Technician

ServiceNet

Northampton, MA • On-site

$20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Tuition assistance

IT Helpdesk Technician - Entry Level
Full-time
Location: Northampton, MA | Springfield, MA
Pay Rate: $20/hour
Schedule: Monday - Friday 9a-5p
We're hiring an IT Help Desk Technician to join our support team. This is an entry-level position and a real opportunity to build a career in IT at an organization that invests in its people. You'll be the first point of contact for staff experiencing technical issues - answering phones, working tickets, resolving common problems, and making sure people can get back to work quickly. You don't need years of experience to succeed here. You need to be curious, dependable, and genuinely good with people. We'll teach you the rest.
Key Responsibilities:
  • Answer inbound support calls from staff across ServiceNet's 120+ program locations - this is a phone-forward role
  • Respond to help desk tickets and walk-up requests in a timely, professional manner
  • Troubleshoot and resolve common hardware, software, and connectivity issues
  • Prepare and configure computers, printers, phones, and other equipment for new and existing staff
  • Reset passwords, manage user accounts, and assist with Microsoft 365 applications
  • Escalate issues that fall outside your scope clearly and with thorough notes
  • Keep tickets updated and documented so nothing falls through the cracks
  • Provide friendly support for staff with a wide range of technical comfort levels.

Qualifications:
  • 0-2 years of experience in IT support, help desk, or a customer service role
  • Reliable transportation for travel between two administrative offices
  • Comfortable on the phone - you'll spend a meaningful part of your day talking staff through issues
  • Comfortable troubleshooting Windows computers and Microsoft 365 applications
  • Reliable and organized
  • Strong communicator who can explain technical issues clearly to non-technical staff
  • Patient and professional, even when users are frustrated
  • Eager to learn and grow - we have a structured path for advancement
  • A+ certification or similar is a plus, but not required

Benefits:
  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more

About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Compensation: $20.00 per hour
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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