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Entry Level Nike Customer Service Jobs in Spring, TX

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Entry Level Sales and Customer Service Representative- Immediate Hire | Paid Training | Weekly Pay + Bonuses Location: Houston, TX (On-Site) Job Type: Full-Time | 8:30 AM - 6:00 PM Pay: $750 - $1,100 ...

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Entry Level Nike Customer Service information

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How much do entry level nike customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level nike customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What does an entry level Nike customer service representative do?

An entry level Nike customer service representative assists customers with inquiries, orders, returns, and product information via phone, email, or live chat. They help resolve customer issues, provide guidance on Nike products, process transactions, and ensure a positive customer experience. Representatives are also expected to maintain up-to-date knowledge of Nike’s products, policies, and promotions to effectively assist customers.

What are the key skills and qualifications needed to thrive as an entry level Nike customer service representative?

To thrive as an Entry Level Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, order processing software, and basic computer proficiency is often required. Patience, active listening, and a positive attitude help you excel when assisting diverse customers and handling challenging situations. These skills ensure customers receive an excellent brand experience and issues are resolved efficiently, supporting Nike's reputation and customer loyalty.

What are some common challenges faced by entry level Nike customer service representatives and how can they be overcome?

Entry-level Nike customer service representatives often encounter challenges such as managing high call volumes during peak seasons, addressing a wide range of customer inquiries, and adapting to evolving product information. Success in this role comes from staying organized, actively listening to customers, and utilizing available resources like knowledge bases and team support. Building strong communication skills and remaining patient under pressure are key to overcoming these challenges and providing excellent customer experiences.

What is the difference between Entry Level Nike Customer Service vs Entry Level Nike Sales Associate?

AspectEntry Level Nike Customer ServiceEntry Level Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCustomer support centers, retail storesRetail stores, sales floors
Employer & Industry UsageUsed across Nike retail locations and support centersPrimarily in Nike retail stores
Common Search & Comparison IntentUnderstanding customer service roles at NikeExploring sales roles at Nike

Entry Level Nike Customer Service focuses on assisting customers with inquiries, returns, and support, often in call centers or support desks. Entry Level Nike Sales Associate emphasizes engaging customers on the sales floor, promoting products, and driving sales. Both roles require strong communication skills and familiarity with Nike products but differ mainly in their daily tasks and work settings.

What are popular job titles related to Entry Level Nike Customer Service jobs in Spring, TX?

For Entry Level Nike Customer Service jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Nike Customer Service jobs in Spring, TX look for?

The top searched job categories for Entry Level Nike Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Entry Level Nike Customer Service jobs?

Cities near Spring, TX with the most Entry Level Nike Customer Service job openings:

Retail Associate, PTU - Converse Houston (0-19 hours/week)

Nike

Cypress, TX • On-site

$15.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers


Job description

Be an All Star as a Converse Retail Associate
You're energetic - a game-changer - and we want you on our team. Bring your authentic form of self-expression together with other individuals, creating a unique vibe that is unlike anywhere else. Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy of inspiring, motivating, and embracing the world of sport, culture, and creativity.
At Converse, we celebrate and welcome you for who you are and encourage you to bring your individual style and passion to your team. We enjoy pushing boundaries together and innovating beyond what we ever thought was possible. We're proud to offer you benefits you'll actually use, including product discounts, access to employee-only events and sample sales, incredible learning and growth opportunities, and so much more.
Who We're Looking For
  • You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance.
  • You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose.
  • You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported.
  • You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Leading With Your Best
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
  • Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

The starting hourly rate for this position isㅤ$15.50
  • Must be at least 18 (U.S.)

Be Rewarded for a Job Well Done
  • Discounts up to 50% off for you and your eligible family members, from Nike, Converse, and Jordan
  • Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies)
  • Accrued Paid Time Off and Holiday Pay (Eligibility Varies)
  • Medical, Dental and Vision Insurance (Eligibility Varies)
  • Parental & Family Leaves; Short and Long-Term Disability (Eligibility Varies)
  • Healthcare Flexible Spending Accounts & Dependent Care Flexible Spending Accounts (Eligibility Varies)
  • 401(k) Plan (Eligibility Varies)
  • Financial Coaching and Education Benefits (Eligibility Varies)
  • Commuter Benefits
  • Mental and Emotional Health Benefits
  • Child Development Support and Caregiving Benefits (Eligibility Varies)
  • Employee Assistance Program

An online assessment is part of the application process for this role. During the assessment, you'll be asked questions that give you the chance to demonstrate your personality and behavioral preferences by choosing between statements. The questions are directed at personality characteristics that relate to successful performance in the Retail Athlete/Associate role at NIKE. NIKE uses the scores from this assessment as part of determining who to advance in the hiring process. If you would like to request an accommodation related to the assessment, please contact Nike.Support@aon.com.

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