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Entry Level Nike Customer Service Jobs in Decatur, GA

wearegat

Customer Service Agent

Hapeville, GA · On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Possess entry-level computer skills * Occasionally lift bags or items weighing between 50 and 70 ...

Frozen Food Express

Customer Service Rep

Lithonia, GA · On-site

$14.50 - $19.75/hr

This is NOT an entry level, administrative position; it required the skills of a well-seasoned customer service professional. * Must be able to demonstrate the skills outlined in the

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Entry Level Nike Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do entry level nike customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for entry level nike customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What does an entry level Nike customer service representative do?

An entry level Nike customer service representative assists customers with inquiries, orders, returns, and product information via phone, email, or live chat. They help resolve customer issues, provide guidance on Nike products, process transactions, and ensure a positive customer experience. Representatives are also expected to maintain up-to-date knowledge of Nike’s products, policies, and promotions to effectively assist customers.

What are the key skills and qualifications needed to thrive as an entry level Nike customer service representative?

To thrive as an Entry Level Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, order processing software, and basic computer proficiency is often required. Patience, active listening, and a positive attitude help you excel when assisting diverse customers and handling challenging situations. These skills ensure customers receive an excellent brand experience and issues are resolved efficiently, supporting Nike's reputation and customer loyalty.

What are some common challenges faced by entry level Nike customer service representatives and how can they be overcome?

Entry-level Nike customer service representatives often encounter challenges such as managing high call volumes during peak seasons, addressing a wide range of customer inquiries, and adapting to evolving product information. Success in this role comes from staying organized, actively listening to customers, and utilizing available resources like knowledge bases and team support. Building strong communication skills and remaining patient under pressure are key to overcoming these challenges and providing excellent customer experiences.

What is the difference between Entry Level Nike Customer Service vs Entry Level Nike Sales Associate?

AspectEntry Level Nike Customer ServiceEntry Level Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCustomer support centers, retail storesRetail stores, sales floors
Employer & Industry UsageUsed across Nike retail locations and support centersPrimarily in Nike retail stores
Common Search & Comparison IntentUnderstanding customer service roles at NikeExploring sales roles at Nike

Entry Level Nike Customer Service focuses on assisting customers with inquiries, returns, and support, often in call centers or support desks. Entry Level Nike Sales Associate emphasizes engaging customers on the sales floor, promoting products, and driving sales. Both roles require strong communication skills and familiarity with Nike products but differ mainly in their daily tasks and work settings.

What are the most commonly searched types of Nike Customer Service jobs in Decatur, GA?

The most popular types of Nike Customer Service jobs in Decatur, GA are:

What are popular job titles related to Entry Level Nike Customer Service jobs in Decatur, GA?

For Entry Level Nike Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Nike Customer Service jobs in Decatur, GA look for?

The top searched job categories for Entry Level Nike Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Entry Level Nike Customer Service jobs?

Cities near Decatur, GA with the most Entry Level Nike Customer Service job openings:

Entry Level Nike Customer Service jobs near you

Customer Service Agent

Hapeville, GA • On-site

wearegat
See more jobs at wearegatexternal

$15 - $20/hr

Full-time

Re-posted 11 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

65th of 68 rated aviation services

Job description

Job Summary

As a customer service agent you are the first impression of a passengers airport experience.  Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.

Responsibilities:

  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.

  • Must be able to announce both incoming and outbound flights.

  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.

  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.

  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.

  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.

  • Able to stand and work in one location for up to four hours at a time.

  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.

  • Work independently without direct supervision.

Requirements:

  • Must be at least 18 years of age

  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.

  • Ability to read, speak, and understand the English language.

  • Ability to stand for long periods of time

  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.

  • Possess entry-level computer skills

  • Occasionally lift bags or items weighing between 50 and 70 pounds

  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law

  • Must be able to work nights, weekends, and holidays

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