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Entry Level Nike Customer Service Jobs in Decatur, GA

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing and sales, customer service marketing or sales entry level sales, entry level marketing, sales ...

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Entry Level Nike Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do entry level nike customer service jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for entry level nike customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level Nike customer service representatives and how can they be overcome?

Entry-level Nike customer service representatives often encounter challenges such as managing high call volumes during peak seasons, addressing a wide range of customer inquiries, and adapting to evolving product information. Success in this role comes from staying organized, actively listening to customers, and utilizing available resources like knowledge bases and team support. Building strong communication skills and remaining patient under pressure are key to overcoming these challenges and providing excellent customer experiences.

Is it hard to get hired by Nike?

Entry level Nike customer service positions typically require a high school diploma or equivalent and good communication skills. The hiring process involves submitting an application, completing interviews, and sometimes passing a background check, with competition varying based on location and availability.

How much is Nike hourly pay?

Entry-level Nike customer service associates typically earn around $12 to $15 per hour, depending on location and experience. The role often involves customer interaction, sales, and using point-of-sale systems, with pay rates aligned to retail industry standards.

What does an entry level Nike customer service representative do?

An entry level Nike customer service representative assists customers with inquiries, orders, returns, and product information via phone, email, or live chat. They help resolve customer issues, provide guidance on Nike products, process transactions, and ensure a positive customer experience. Representatives are also expected to maintain up-to-date knowledge of Nike’s products, policies, and promotions to effectively assist customers.

What are the key skills and qualifications needed to thrive as an Entry Level Nike Customer Service Representative, and why are they important?

To thrive as an Entry Level Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, order processing software, and basic computer proficiency is often required. Patience, active listening, and a positive attitude help you excel when assisting diverse customers and handling challenging situations. These skills ensure customers receive an excellent brand experience and issues are resolved efficiently, supporting Nike's reputation and customer loyalty.

What is the difference between Entry Level Nike Customer Service vs Entry Level Nike Sales Associate?

AspectEntry Level Nike Customer ServiceEntry Level Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCustomer support centers, retail storesRetail stores, sales floors
Employer & Industry UsageUsed across Nike retail locations and support centersPrimarily in Nike retail stores
Common Search & Comparison IntentUnderstanding customer service roles at NikeExploring sales roles at Nike

Entry Level Nike Customer Service focuses on assisting customers with inquiries, returns, and support, often in call centers or support desks. Entry Level Nike Sales Associate emphasizes engaging customers on the sales floor, promoting products, and driving sales. Both roles require strong communication skills and familiarity with Nike products but differ mainly in their daily tasks and work settings.

What are some of the job titles of employees at Nike?

Employees at Nike hold a variety of job titles including Customer Service Associate, Sales Associate, Retail Associate, and Store Associate. Other roles include Warehouse Associate, Brand Ambassador, and Corporate positions such as Marketing Coordinator or Product Developer, depending on the department and level of experience.

Can a 17 year old work at Nike?

Entry level Nike customer service positions typically require applicants to be at least 18 years old due to labor laws and company policies. Some retail roles may hire 17-year-olds with work permits, but specific age requirements vary by location and position. It is best to check Nike's local hiring policies and state labor regulations for precise information.
What are the most commonly searched types of Nike Customer Service jobs in Decatur, GA? The most popular types of Nike Customer Service jobs in Decatur, GA are:
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What cities near Decatur, GA are hiring for Entry Level Nike Customer Service jobs? Cities near Decatur, GA with the most Entry Level Nike Customer Service job openings:
Entry Level Customer Service Representative

Entry Level Customer Service Representative

Social Status Solutions

Lawrenceville, GA • On-site

$38K - $48K/yr

Full-time

Posted 27 days ago


Job description

WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM!
Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well! The Entry Level Customer Service Representative is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers. This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with. If you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Entry Level Customer Service Representative Role is for you!
Entry Level Customer Service Representative Responsibilities:
  • Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
  • Forge long-lasting relationships and trust with customer accounts through open and interactive communication
  • Generate sales leads and create potential business opportunities for the company
  • Attend regular training sessions for our Customer Service Representatives to ensure a comprehensive understanding of our products and offerings
  • Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients' standards
  • Keep records of customer interactions, process customer accounts, and handle confidential customer information
  • Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner

Entry Level Customer Service Representative Qualifications:
  • Proven customer service or retail sales experience is preferred
  • A high school diploma or GED
  • Ability to multitask, prioritize and manage time effectively
  • Excellent communication and presentation skills
  • Passion for delivering excellent customer service
  • Ability to adapt and work alongside different characters, including customers and team members
  • Desire to have FUN and bring positive energy into the workplace

This is an entry level role, and we provide full training for the right candidate! If you feel that you are a good fit for this position, we highly encourage you to apply. One of our associates will be in contact with you within 24-48 hours.
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