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Entry Level It Jobs in Rochester, MI (NOW HIRING)

The 20

IT Regional Service Technician

Novi, MI · On-site

Our team is passionate about helping clients thrive through proactive support, strategic IT ... and entry-level server support. * Provide customer support both onsite and remotely using ...

StoryPoint

Sales Program

Macomb, MI · On-site

$34K - $46K/yr

This sales and leadership development position prepares entry level professionals for sales and leadership roles at Independence Village and StoryPoint communities. It begins with a foundational ...

Laurus Home Care

Sales Program

Macomb, MI

$35K - $48K/yr

This sales and leadership development position prepares entry level professionals for sales and leadership roles at Independence Village and StoryPoint communities. It begins with a foundational ...

CommonSail Investment Group

Sales Program

Macomb, MI · On-site

$34K - $46K/yr

This sales and leadership development position prepares entry level professionals for sales and leadership roles at Independence Village and StoryPoint communities. It begins with a foundational ...

Blue Chip Endeavors Inc

Be Seen First

Entry Level Sales Representative

Warren, MI · On-site

$40K - $60K/yr

As a former NFL athlete, our CEO understands teamwork, the dedication it takes day in and out to perform at your best and the leadership skills required to succeed. All of these things breed a ...

Blue Chip Endeavors Inc

Be Seen First

Entry Level Sales Representative

Warren, MI · On-site

$40K - $60K/yr

As a former NFL athlete, our CEO understands teamwork, the dedication it takes day in and out to perform at your best and the leadership skills required to succeed. All of these things breed a ...

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Entry Level It information

What are the key skills and qualifications needed to thrive in the Entry Level It position, and why are they important?

To thrive as an Entry Level IT professional, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and often a degree in information technology or a related field. Familiarity with operating systems (Windows, MacOS, Linux), ticketing systems, and sometimes certifications like CompTIA A+ or Microsoft Certified Fundamentals are commonly expected. Attention to detail, effective communication, and a strong willingness to learn help you excel in this role. These skills are vital for resolving technical issues efficiently and supporting smooth day-to-day operations within organizations.

What is an Entry Level IT job?

An Entry Level IT job is a starting position in the information technology field, typically requiring basic technical skills and knowledge. These roles may include IT support, help desk technician, junior developer, or network administrator. Responsibilities often involve troubleshooting technical issues, setting up hardware and software, and assisting with system maintenance. Employers may require a degree in IT or related fields, certifications, or relevant experience. Entry-level IT roles provide foundational experience and career growth opportunities in the tech industry.

What are typical daily responsibilities for an Entry Level IT team member?

As an Entry Level IT professional, your daily responsibilities often include troubleshooting user issues, performing routine system maintenance, setting up hardware or software, and responding to help desk tickets. You may assist with onboarding new employees by preparing workstations, handle password resets, and follow up on common technical problems under the supervision of more experienced staff. Collaboration with other IT team members and clear communication with non-technical users are important parts of the job. These tasks help keep technology running smoothly and allow you to build your technical skills early in your IT career.

What are the most commonly searched types of It jobs in Rochester, MI? The most popular types of It jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Entry Level It jobs? Cities near Rochester, MI with the most Entry Level It job openings:
Entry Level It jobs near you
Infographic showing various Entry Level It job openings in Rochester, MI as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

IT Regional Service Technician

The 20

Novi, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal, financial, healthcare, and more - by providing secure, scalable, and reliable technology solutions. Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure.
We're looking for a well-rounded Regional Service Technician who brings both hands-on technical expertise and strong communication skills to the table. This role blends the responsibilities of a bench technician with the adaptability required to support all aspects of a modern computing environment. You'll serve as a key point of contact for diagnosing and resolving issues related to workstations, hardware, software, networks, and more - both remotely and on-site.
Travel Requirements: Onsite to local client's premises
Key Responsibilities:
  • Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating systems, software, hardware, peripherals, and entry-level server support.
  • Provide customer support both onsite and remotely using connection software, ensuring thorough documentation and follow-up for every interaction.
  • Prioritize and resolve tickets by following established SOPs and KB articles, meeting or exceeding KPI goals.
  • Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware failures, line-of-business applications, and basic server functions.
  • Perform complete hardware repair, maintenance, and security tasks-from cleaning and component replacement to in-depth diagnostics.
  • Execute physical networking functions such as running network cables, installing patch panels, and setting up racks/enclosures, applying knowledge of wiring schema, tools, and layouts.
  • Install, reinstall, repair, and configure software, including operating systems, antivirus/security tools, and office productivity suites.
  • Back up data and perform system restores as needed to maintain functionality.
  • Test solutions for accuracy, document work, and provide recommendations for ongoing system health.

Qualifications:
  • Practical experience with hardware assembly, disassembly, maintenance, and repair.
  • Strong knowledge of Windows OS (installation, recovery, setup, updates) and major software suites (e.g., Microsoft Office).
  • Familiarity with antivirus, security, and firewall technologies, including installation and recovery.
  • Working knowledge of business networking, including Active Directory, Group Policy, file sharing, and server applications (Exchange, MS Server).
  • Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus removal.
  • Ability to identify and diagnose failed hardware components.
  • Valid Driver's License.

Preferred Education and Experience:
  • A+, Net+, and Sec+ certifications, or equivalent experience
  • Experience with all modern operating systems
  • Deep understanding of business networking
  • Deep understanding of Active Directory, Group Policy, File Sharing, etc.
  • General understanding of technology related to small-medium businesses
  • Virtualization experience is a plus!

Benefits:
  • Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
  • Competitive 401(k) participation with up to 4% contribution match
  • Certification reimbursement to support your continued development
  • Meaningful opportunities for advancement within a growing organization
  • A culture built on drive, accountability, collaboration, and excellence

Physical Requirements:
The physical requirements below describe the essential job functions needed to complete this job.
  • Consistent hand and finger dexterity necessary to operate computer equipment
  • Consistently required to sit, stand, walk, talk, hear, and see
  • Routine use of hands to type
  • Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
  • Occasional need to walk around the office
  • Consistent vision abilities required; close vision, depth perception, and ability to focus
  • Ability to travel dependent on company needs
  • Occasional need to lift and/or move up to 30 pounds

Work Environment/Conditions:
  • The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
  • Work is in an open office environment with steady conversation and interruption

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.

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